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Sutherland Global Services B.P.O Interview Questions and Answers

Updated 28 May 2024

Sutherland Global Services B.P.O Interview Experiences

4 interviews found

B.P.O Interview Questions & Answers

user image Anonymous

posted on 28 May 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About yourself Study background

Interview Preparation Tips

Interview preparation tips for other job seekers - About yourself
Speak well with confidence

B.P.O Interview Questions & Answers

user image Anonymous

posted on 4 Feb 2023

Interview experience
2
Poor
Difficulty level
-
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Just be confident, be yourself

Round 3 - One-on-one 

(2 Questions)

  • Q1. Interview with hr manager for the job
  • Q2. 1. how are you? 2. tell me about you

Interview Preparation Tips

Interview preparation tips for other job seekers - be yourself is all that you can do.
be well dressed.

B.P.O Interview Questions Asked at Other Companies

asked in Anyone
Q1. What about BPO and it's use ?
asked in Startek
Q2. Self and How to convince customer explain
Q3. Can You Tell Me About UP Few District Name
Q4. What is BPO . What is inbound outbound
asked in BPO+
Q5. How will you handle your customer

B.P.O Interview Questions & Answers

user image Anonymous

posted on 4 Feb 2023

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Be confident. you will get it. dont worry

Round 2 - One-on-one 

(2 Questions)

  • Q1. How are you doing my friend
  • Q2. Tell me something about you

Interview Preparation Tips

Interview preparation tips for other job seekers - keep on trying my friend, you will get it.
Work hard, make money

B.P.O Interview Questions & Answers

user image Anonymous

posted on 18 Dec 2020

I applied via Walk-in and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Walk interview question details
  • Q2. How round of interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Same self introduction

Sutherland Global Services interview questions for designations

 Team Lead Operations

 (2)

 Associate Voice

 (2)

 AR Caller

 (1)

 Customer Success Specialist

 (1)

 Customer experience Specialist

 (1)

 Senior Customer Support Executive

 (1)

 Claims Analyst

 (1)

 Chat Support Executive

 (1)

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. About previous experience.And role of current job
  • Q2. Telephonic HR interview about salary

Interview Preparation Tips

Round: Resume Shortlist
Experience: Relevant Experience

I applied via Company Website and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me About yourself
  • Q2. Why do you want join Genpact
  • Q3. Which are three Golden Rules
  • Ans. 

    Three Golden Rules are: Do unto others as you would have them do unto you, Love your neighbor as yourself, and Honor your father and mother.

    • Do unto others as you would have them do unto you - treat others the way you want to be treated

    • Love your neighbor as yourself - show kindness and compassion to those around you

    • Honor your father and mother - respect and appreciate your parents and their guidance

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - While give interview just be natural and give simple and short answers

I applied via Campus Placement and was interviewed before Jan 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Regulatory basics, ICH guidelines

Interview Preparation Tips

Interview preparation tips for other job seekers - Do the basic related to regulatory affairs

Interview Questionnaire 

2 Questions

  • Q1. What's a Single Ops tool?
  • Ans. 

    Single Ops tool is a software that helps businesses manage their operations from a single platform.

    • It streamlines processes and improves efficiency

    • It can include features like scheduling, inventory management, and invoicing

    • Examples include ServiceTitan, Jobber, and Housecall Pro

  • Answered by AI
  • Q2. Tell me about yourself
  • Ans. 

    I am a dedicated and hardworking individual with a passion for learning and growth.

    • I have a background in marketing and have worked in the industry for 5 years.

    • I am currently pursuing a Master's degree in Business Administration to further my skills and knowledge.

    • I am a team player and enjoy collaborating with others to achieve common goals.

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: We had screening test in which 15 out of 40 were shortlisted
Tips: Be quick , skip the difficult ones
Duration: 20 minutes
Total Questions: 60

Round: Group Discussion
Experience: Had a brief discussion on the topic.Started the conversation and did positive contribution.
Tips: Speak with confidence , maintain eye contact with everyone .
Duration: 15 minutes

Round: Technical Interview
Experience: Have been asked around 10-15 questions , difficulty is moderate

Round: HR Interview
Experience: Open loop questions
Tips: Be realistic and keep it short

College Name: Malla Reddy Institute Of Engineering & Technology ( MRIET )

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. About insurance
  • Q2. About back logs

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Interview Questionnaire 

3 Questions

  • Q1. Inevitable consisted of 4 round :-
  • Q2. One such question i remember was no of possible decoding of a given integer string. Ex - If a-1, b-2, c-3, ... Z - 26 Then 123 can be written as ABC, LC, AW
  • Q3. 3) MCQ - it consisted of multiple choice questions from android and java domain. The level was medium. 4) Manager round - asked questions about my project and technologies used. Gave me a problem relate...

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice Algorithms

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services B.P.O interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are One-on-one Round, Aptitude Test and Resume Shortlist.

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Sutherland Global Services B.P.O Interview Process

based on 4 interviews

Interview experience

3
  
Average
View more
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™

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Sutherland Global Services B.P.O Salary
based on 36 salaries
₹1 L/yr - ₹4 L/yr
17% more than the average B.P.O Salary in India
View more details

Sutherland Global Services B.P.O Reviews and Ratings

based on 9 reviews

3.1/5

Rating in categories

3.7

Skill development

3.4

Work-life balance

2.6

Salary

2.9

Job security

3.4

Company culture

2.9

Promotions

3.2

Work satisfaction

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