Premium Employer

i

This company page is being actively managed by Sutherland Global Services Team. If you also belong to the team, you can get access from here

Sutherland Global Services Verified Tick

Compare button icon Compare button icon Compare
3.7

based on 6.5k Reviews

Filter interviews by

Sutherland Global Services Associate Voice Interview Questions and Answers

Updated 1 May 2024

Sutherland Global Services Associate Voice Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Simple aptitude test

Round 2 - HR 

(1 Question)

  • Q1. Package discussion, travel arrangements

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple and easy process
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

They generally asked to narrate the story of favorite movie to check the communication skill

Round 2 - HR 

(1 Question)

  • Q1. Tell about myself and instructed about the roles and responsibility

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a good communication skill

Associate Voice Interview Questions Asked at Other Companies

asked in BT Group
Q1. List any four important components of good customer service.
Q2. What is Customer service ?

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce your self
  • Q2. Talk on Social media
Round 2 - Aptitude Test 

Normal questions of appititude

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for self introduction and talk with confident
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What is meschina learning
  • Ans. 

    Meschina learning is a type of machine learning algorithm that focuses on predicting outcomes based on historical data.

    • Meschina learning uses historical data to make predictions about future outcomes.

    • It is a subset of machine learning that focuses on pattern recognition and predictive modeling.

    • Examples include regression analysis, decision trees, and neural networks.

  • Answered by AI
  • Q2. What is artificial intelligence
  • Ans. 

    Artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems.

    • AI involves the development of algorithms that can perform tasks that typically require human intelligence, such as visual perception, speech recognition, decision-making, and language translation.

    • Machine learning is a subset of AI that allows machines to learn from data and improve their performance over ...

  • Answered by AI
  • Q3. Why are you choices bpo
  • Ans. 

    I chose BPO because of the opportunities for growth, the dynamic work environment, and the chance to develop my communication skills.

    • Opportunities for career advancement

    • Dynamic work environment

    • Chance to improve communication skills

  • Answered by AI
  • Q4. What is fear in your clg life
  • Ans. 

    Fear in my college life was the pressure to perform well in exams and assignments.

    • Fear of failing exams and assignments

    • Fear of not meeting expectations of teachers and parents

    • Fear of not getting a good job after graduation

  • Answered by AI
  • Q5. While your work in BPO, And you will get a job in IT. Which role you choose
  • Ans. 

    I don’t want to change my company because I don’t have much knowledge on IT sector. But in BPO there is so many things to like 1. Interaction 2. Communication and after these I like to work in BPO

  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on a few keys strategies can significantly enhances your changes of Success. Started by tailoring your resume and cover letter each application to highlight how your skills and experiences align with the specific job requirements.
Network is equally important;
Actively connect with the professionals in your field

Finally Organised by track your application follow-up with thanks note, reinforcing your intrest And professionalism

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with a passion for helping others.

    • I have over 5 years of experience in customer service roles

    • I excel in communication and problem-solving skills

    • I am proficient in handling customer inquiries and resolving issues efficiently

  • Answered by AI
  • Q2. Why are you choosing this field
  • Ans. 

    I am choosing this field because I enjoy helping people and have strong communication skills.

    • Passion for helping others

    • Strong communication skills

    • Enjoy problem-solving

    • Opportunity for career growth

    • Interest in working in a fast-paced environment

  • Answered by AI
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. First of hr asked about myself.
  • Q2. Then she asked about previous company. Why i left that company? When i left that company?That's all was the questions.
  • Q3. Why did get interest for this job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication should have fluent in English. Prompt answering on clients email and chat.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. Why should we hire you
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Self intro about yourself
Round 2 - HR 

(2 Questions)

  • Q1. Self intro about yourself
  • Q2. Why did you choose this field
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce your self
  • Q2. Talk on Social media
Round 2 - Aptitude Test 

Normal questions of appititude

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for self introduction and talk with confident
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(9 Questions)

  • Q1. About my profile and about my falimy
  • Q2. After this you can tell about company
  • Q3. And salary packages and working swift with the company
  • Q4. And training period of tha company
  • Q5. When tha we know obout tha company and we can get knowledge in company
  • Q6. Iam can move to next posting
  • Q7. I will join a company immediately when you cal by company
  • Q8. Ok thank you sir its over
  • Q9. I will join in your company when you cal next day
Round 2 - Aptitude Test 

An exam used to determine an individual's skill or propensity to succeed in a given activity

Interview Preparation Tips

Topics to prepare for NTT Data Non Voice Process Associate interview:
  • My internship
  • Auditor office
  • GST AND IGST
  • Stock Audit
  • Internal Audit
  • Payment Voucher
  • ITR FILING
  • Petty Cash
  • TALLY
  • MS Office
  • Excel
Interview preparation tips for other job seekers - Mobile job seeker in naukri

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Associate Voice interview?
Sutherland Global Services interview process usually has 2 rounds. The most common rounds in the Sutherland Global Services interview process are HR, Group Discussion and Aptitude Test.
How to prepare for Sutherland Global Services Associate Voice interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, hcl, Communication Skills, International Voice Process and bba.

Tell us how to improve this page.

People are getting interviews through

based on 2 Sutherland Global Services interviews
WalkIn
Campus Placement
50%
50%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.2k Interviews
Accenture Interview Questions
3.9
 • 8k Interviews
Infosys Interview Questions
3.7
 • 7.5k Interviews
Wipro Interview Questions
3.7
 • 5.5k Interviews
Capgemini Interview Questions
3.8
 • 4.7k Interviews
Tech Mahindra Interview Questions
3.6
 • 3.7k Interviews
HCLTech Interview Questions
3.5
 • 3.7k Interviews
Genpact Interview Questions
3.9
 • 3k Interviews
Teleperformance Interview Questions
3.9
 • 1.7k Interviews
View all
Sutherland Global Services Associate Voice Salary
based on 31 salaries
₹1.6 L/yr - ₹3.6 L/yr
17% more than the average Associate Voice Salary in India
View more details

Sutherland Global Services Associate Voice Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

5.0

Work Satisfaction

Explore 2 Reviews and Ratings
Associate
2.3k salaries
unlock blur

₹1 L/yr - ₹7.4 L/yr

Senior Associate
1.8k salaries
unlock blur

₹1.8 L/yr - ₹7.8 L/yr

Customer Service Associate
1.6k salaries
unlock blur

₹1.1 L/yr - ₹7.5 L/yr

Associate Manager
901 salaries
unlock blur

₹4.4 L/yr - ₹14 L/yr

Customer Service Executive
668 salaries
unlock blur

₹1.3 L/yr - ₹5.2 L/yr

Explore more salaries
Compare Sutherland Global Services with

Genpact

3.9
Compare

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Wipro

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview