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IntouchCX Non Voice Customer Support Executive Interview Questions and Answers for Experienced

Updated 21 Jun 2024

IntouchCX Non Voice Customer Support Executive Interview Experiences for Experienced

2 interviews found

Non Voice Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 6 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assessment Test 

(2 Questions)

  • Q1. How your interaction will be between the customers based on the typical situations
    • Add your answer
  • Q2. Find out the error in the sentences based on grammar
  • Ans. 

    Identify and correct grammar errors in sentences

    • Subject-verb agreement: The verb must agree with the subject in number and person.

    • Punctuation: Ensure correct usage of commas, periods, and other punctuation marks.

    • Word usage: Check for correct word choice and usage in the sentence.

    • Sentence structure: Ensure that the sentence is structured correctly and makes sense.

    • Tense consistency: Maintain consistency in the tense used

    • Answered by AI
    Add your answer
Round 2 - Essay Writing 

(2 Questions)

  • Q1. Significance of cultural diversity
    • Add your answer
  • Q2. What you would prefer ? a) Writing b) Typing
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Why did you leave your previous company?
    • Add your answer
  • Q2. What was your role and responsibilities in your previous company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was well organised, and clear management.

Non Voice Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 18 Dec 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

You have to speak on a given topic for cauple of minute

Round 2 - Aptitude Test 

Numerical reasoning and verbal reasoning

Round 3 - Case Study 

Problem solving and communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Research companies , tailor resume , practice interview and confidence

Non Voice Customer Support Executive Interview Questions Asked at Other Companies for Experienced

asked in IntouchCX
Q1. Find out the error in the sentences based on grammar
View answer (1)
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Top trending discussions

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Interview Tips & Stories
2w
mrstorm
Verified Icon
·
works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
Got a question about IntouchCX?
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Interview questions from similar companies

Non Voice Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 25 Jan 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Introduction my self
    • Add your answer
  • Q2. About my family questions
    • Add your answer
  • Q3. About my goals and studies
    • Add your answer
  • Q4. About my hobbies & sports
    • Add your answer
  • Q5. Why are join Teleperformance
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is Manish khatana and I live in gurugram currently.

Non Voice Customer Support Executive Interview Questions & Answers

Concentrix Corporation user image Sky Thakur

posted on 17 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via YouTube and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - AMCAT test 

(2 Questions)

  • Q1. Essay on any random topic with proper grammar punctuation and 100 to 400 words
    • Add your answer
  • Q2. My question was "write about your memorable birthday".
    • Add your answer
Round 2 - Versant test 

(1 Question)

  • Q1. There are 5 rounds: 1. Typing test for 1 minute 2. Fill in the blanks 3. Listening and typing 4. Story retyping in own words 5. Email writing on any random topic they provide in 9 minutes
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. 1. Tell me about yourself 2. What do you know about concentrix 3 General questions regarding job like; Are you comfortable in night shift Are you comfortable with salary or any basic questions... The las...
  • Ans. 

    I am a dedicated and customer-oriented individual with experience in providing non-voice customer support. I am familiar with Concentrix and am comfortable with night shifts and salary discussions.

    • I have experience in providing non-voice customer support, ensuring customer satisfaction through effective communication and problem-solving skills.

    • I have researched Concentrix and understand that it is a global business ser...

    • Answered by AI
    Add your answer

Non Voice Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 7 Feb 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Your seld introduction
    • Add your answer

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 11 Oct 2020

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to join this company?
    • Add your answer
  • Q2. Tell me about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepared completely from dressing sense to documents.
You should know that you facing an unknown person so don't hesitate .
Confidence is the key of success.
Most important thing is interviewer see in your personality how do you handle failure in your life

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 4 Jan 2021

Interview Questionnaire 

1 Question

  • Q1. What is customer service
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone,...

    • Answered by AI
    View 2 more answers

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 29 May 2022

I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Do you have vehicle Are you comfortable to do this job Why should we hire you Previous working experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please tell everything true about yourself so that you don't have to face any problem in future and work with full dedication for the company and for yourself as well

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 12 Jan 2022

I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self intro and a topic in gd
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers it is a good company to start a carrier.work pressure is more.only for taking a experience it is a good company to start a carrier

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 13 Oct 2022

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Breifly introduce yourself
    • View 1 more answer
  • Q2. About college intership what is sales waht is BPO
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on your communication or your word and a littelbit awarness about BPO
More about working at IntouchCX

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Non Voice Customer Support Executive interview for experienced candidates?
IntouchCX interview process for experienced candidates usually has 3-4 rounds. The most common rounds in the IntouchCX interview process for experienced candidates are Resume Shortlist, Group Discussion and Aptitude Test.
How to prepare for IntouchCX Non Voice Customer Support Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Customer Experience, Customer Service, Email Support, ITES and Written Communication.
What are the top questions asked in IntouchCX Non Voice Customer Support Executive interview for experienced candidates?

Some of the top questions asked at the IntouchCX Non Voice Customer Support Executive interview for experienced candidates -

  1. Find out the error in the sentences based on gram...read more
  2. Few questions related to voice and non voice or speak something on a topic for ...read more
  3. Few questions should be answered in English proficie...read more

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IntouchCX Non Voice Customer Support Executive Interview Process for Experienced

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IntouchCX Non Voice Customer Support Executive Salary
based on 4 salaries
₹2.2 L/yr - ₹4.8 L/yr
28% more than the average Non Voice Customer Support Executive Salary in India
View more details

IntouchCX Non Voice Customer Support Executive Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

5.0

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5.0

Work-life balance

1.0

Salary

3.0

Job security

5.0

Company culture

4.0

Promotions

5.0

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