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Globiva Interview Questions, Process, and Tips

Updated 11 Mar 2025

Top Globiva Interview Questions and Answers

View all 35 questions

Globiva Interview Experiences

Popular Designations

106 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Jobs India and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(6 Questions)

  • Q1. Your profile and experiences.
  • Q2. Help the through your profile and experiences.
  • Q3. Your job roles and responsibilities.
  • Q4. Clearly explain your previous job roles and responsibilities.
  • Q5. Your strength and capabilities.
  • Q6. Let the HR know your strength and capabilities, skill.
Round 3 - One-on-one 

(2 Questions)

  • Q1. About previous job roles & responsibility and contribution towards the organization
  • Q2. Explain your job roles and responsibility, and share your work experiance, your success rate and contribution towards the organization and process worked for.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be normal, be you, give straightforward answers and dont run arround the bush, it's that easy and you can crack the interviews ☺👍 #allthebest

Senior Quality Analyst Interview Questions asked at other Companies

Q1. - Difference Between Verification and Vakudation -Difference between Microprocessor and Microcontroller -Test levels - Difference between Smoke and Regression - Who does Verification of software and Validation of Software - If a functionali... read more
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. General questions hobbies and past working or education experiences
  • Q2. Speak 2 mins on given topic in good grammatical English/Hindi or both.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and active listener prepare 2 mins introduction.

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)
Globiva Interview Questions and Answers for Freshers
illustration image

Team Lead Interview Questions & Answers

user image Mohammed Sahil

posted on 9 Nov 2023

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Can you take me through your profile.
  • Q2. What is your salary expectation
Round 3 - Communication Test 

(1 Question)

  • Q1. How good you are with languages
Round 4 - One-on-one 

(2 Questions)

  • Q1. What will your strategies to increase the performance of your team mates.
  • Q2. How do you deal with a bottom performer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always try to be very realistic. Be calm and composed while answering to the interviewer.

Team Lead Interview Questions asked at other Companies

Q1. write a java program to get maxing profit by buying and selling a share from a given set of values (they will change the question after you give solution, like if consider buying only once and selling once they will say to buying multiple t... read more
View answer (3)

Interview Questions & Answers

user image Kamalika Naskar

posted on 4 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - This is depends on process wise so I am not sure about this procedures.

Globiva interview questions for popular designations

 Customer Support Executive

 (7)

 Customer Care Executive

 (7)

 Associate

 (7)

 Customer Service Executive

 (6)

 Customer Service Associate

 (5)

 Process Associate

 (5)

 Sales Executive

 (4)

 Customer Support Associate

 (3)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(4 Questions)

  • Q1. How was your weekend
  • Q2. Why do you want to join us
  • Q3. What is THE ROLE OF BPO
  • Ans. 

    BPO plays a crucial role in outsourcing non-core business functions to third-party service providers.

    • BPO helps companies focus on their core competencies

    • BPO provides cost savings and operational efficiencies

    • BPO allows companies to access specialized skills and expertise

    • BPO can improve customer service and satisfaction

    • Examples of BPO services include customer support, accounting, and HR functions

  • Answered by AI
  • Q4. What is your salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Be actual what you are because the AM and Floor manager as well as TL is also friendly

Associate Advisor Interview Questions asked at other Companies

Q1. How will you handle an angry seller.
View answer (1)

Get interview-ready with Top Globiva Interview Questions

Associate Interview Questions & Answers

user image Anonymous

posted on 28 May 2022

I applied via Walk-in and was interviewed in Jul 2021. There were 5 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me something about yourself.
  • Q2. If you could become the prime minister for a day what changes you would like to bring in this country?
  • Q3. Why should we hire you?
  • Q4. Why did you choose BPO as your career?
Round 2 - Writing test 

(1 Question)

  • Q1. 3 topics were given and we needed to write on 2 of those topics. Word limits were 120-180 words.
Round 3 - Versant Test 

(1 Question)

  • Q1. This round was also written. This round tested our listening, comprehension skills and typing speed altogether.
Round 4 - Client Interview 

(3 Questions)

  • Q1. I had to write short essay on 3 different topics. Word limits were 60.
  • Q2. Basic questions like about yourself
  • Q3. Mock chat session as a customer support executive.
Round 5 - Technical 

(1 Question)

  • Q1. Some basic process related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer every question properly. Interview rounds are pretty easy. If the see potential in you they will hire you any way even if you can't clear a round. Just make sure you don't make any mistake in client round.

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)

Jobs at Globiva

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CRM Executive Interview Questions & Answers

user image Anonymous

posted on 31 Mar 2022

Round 1 - HR 

(4 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.
  • Q4. What is customer service
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • It involves addressing customer inquiries and concerns promptly and professionally.

    • It includes providing accurate product information and resolving issues in a timely manner.

    • Good customer service can lead to customer loyalty and positive word-of-mouth marketing.

    • Examples include offering refunds, exchanges, or disco...

  • Answered by AI
Round 2 - Behavioral 

(1 Question)

  • Q1. Tell me about your self, why did left your last job , your salary expectation, do you know how to write Email, what are you think about the CRM

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be confidence, don't be nervous, always put your salary expectation,

CRM Executive Interview Questions asked at other Companies

Q1. What is the key quality that a CRM executive should have ??
View answer (2)

I applied via Referral and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduction about bpo about inbound and outbound calls sympathy and empathy questions of life experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and don't be nervous and always try to answer give with explanation

Customer Executive Interview Questions asked at other Companies

Q1. How to gain in Pepsi share growth
View answer (30)

I applied via Recruitment Consulltant and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about yourself, ...why you want this job .....what is your plan in upcoming 5 years from today .

Interview Preparation Tips

Topics to prepare for Globiva Sales Executive interview:
  • Self introduction, company's pr
Interview preparation tips for other job seekers - Just be confident, even the person who's taking your interview today has been gon through the same phase ...,just be honest with your words , present yourself in such a way thar he'll get impressed by the way you talk , don't be nervous, and chill you'll crack it!!

Sales Executive Interview Questions asked at other Companies

Q1. Do you know what is selling and how you can sell it?
View answer (51)

I applied via Hirect and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. So basically, you have to give a brief introduction about yourself. Where you can also adore yourself in different different ways.
  • Answered Anonymously
  • Q2. Why you want to join customer support after b.com honours?
  • Ans. I have completed my bachelor's degree in b.com honours with a specialization in Human Resource Management and there's one basic similarity that we have to build a relationship with our customers or colleagues.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Here's two main questions of my interview and I'm very grateful that currently I'm working with such a awesome team.

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (33)
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Globiva Interview FAQs

How many rounds are there in Globiva interview?
Globiva interview process usually has 2-3 rounds. The most common rounds in the Globiva interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Globiva interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Globiva. The most common topics and skills that interviewers at Globiva expect are Customer Service, Communication Skills, Outbound Sales, Telesales and voice process.
What are the top questions asked in Globiva interview?

Some of the top questions asked at the Globiva interview -

  1. What was your KRA, Throughput, FPA and how u calculate th...read more
  2. What do you mean by customer ca...read more
  3. How to make a sale? Sell me a credit card or pen or bangle! These are some ques...read more
How long is the Globiva interview process?

The duration of Globiva interview process can vary, but typically it takes about less than 2 weeks to complete.

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Globiva Interview Process

based on 121 interviews

Interview experience

3.6
  
Good
View more

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Globiva Reviews and Ratings

based on 1.5k reviews

3.1/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

2.9

Salary

2.9

Job security

3.0

Company culture

2.6

Promotions

2.9

Work satisfaction

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