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Globiva Interview Questions and Answers

Updated 21 Mar 2025

Globiva Interview Experiences

Popular Designations

107 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self intro and if experienced you would be asked about the experience.
  • Q2. Basic knowledge of shopping apps
Round 3 - HR 

(1 Question)

  • Q1. Y BPO? self intro

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while speaking because communication is what all they want.

Customer Support Interview Questions asked at other Companies

Q1. What? Jobs Rules And How Customer Support
View answer (30)

I applied via Referral and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. INTRODUCTION ... Grammar.... favourite travel destinations and customer support related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be polite...





























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Customer Executive Interview Questions asked at other Companies

Q1. How to gain in Pepsi share growth
View answer (30)

I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why do you want to join bpo
  • Ans. The most frequently asked question And you just have to be Frank in this question other than answers on Google you Just have give the appropriate reason for reason My answer I want to support my family and also I have the ability to convince people ...i want to achieve higher position in your organisation That's why I have came here
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Always reflect your positivity and hide your weakness

Service Advisor Interview Questions asked at other Companies

Q1. How can you make estimate for damaged or accidental vehicle?
View answer (4)

I applied via Referral and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about customer support
  • Q2. Why u want to join bpo
  • Q3. Why u leave u job from recent working organization
  • Q4. Say some words on topic like mobile women empowerment
  • Ans. 

    Mobile women empowerment refers to the use of mobile technology to empower women and improve their access to information, resources, and opportunities.

    • Mobile phones can provide women with access to educational resources and online learning platforms, enabling them to acquire new skills and knowledge.

    • Mobile banking services allow women to have control over their finances and access to financial services, promoting econo...

  • Answered by AI
  • Q5. Why we hire you
  • Q6. U are comfortable to work in all shift aur not
  • Ans. 

    Yes, I am comfortable working in all shifts.

    • I have experience working in different shifts and have adapted well to changing schedules.

    • I understand the importance of being flexible and available to meet the needs of the company.

    • I am willing to work any shift required, including weekends and holidays.

    • Examples: I have worked night shifts at a call center and early morning shifts at a bakery.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get nervous be well dress up and say confidently what u are saying always thing u are the best no one can juge u bro just give ur interview in free mind set

Inbound Executive Interview Questions asked at other Companies

Q1. What is bpo? What do you know about voice processing?
View answer (1)

Globiva interview questions for popular designations

 Customer Support Executive

 (7)

 Customer Care Executive

 (7)

 Associate

 (7)

 Customer Service Associate

 (6)

 Customer Service Executive

 (6)

 Process Associate

 (5)

 Sales Executive

 (4)

 Customer Support Associate

 (3)

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic Introduction and your past experience and skills
Round 3 - Technical 

(1 Question)

  • Q1. How do you handle high rated customer and situational base question

Interview Preparation Tips

Interview preparation tips for other job seekers - Go on

I applied via Approached by Company and was interviewed in Aug 2021. There was 1 interview round.

Round 1 - Telephonic Call 

(2 Questions)

  • Q1. How was your yesterday
  • Q2. How was your lockdown

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a process of customer care executive
In this process we have to resolve customer's queries and register their claims and help them.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Jobs at Globiva

View all

I applied via Referral and was interviewed in Oct 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ur self tats all matters have some knowledge of bpo sector

Customer Care Associate Interview Questions asked at other Companies

Q1. What are the exterior emulsions has in asian paints?
View answer (20)

I applied via Naukri.com and was interviewed before Aug 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself
  • Ans. This an open ended question and trust me the ball can be in your court if your "about yourself" is impressive
  • Answered Anonymously
  • Q2. Your role in previous company
  • Ans. You need to speak about this in detail with a good example on how you dealt with irate customers and try to speak as much as you can on this topic which not only include the job description but also how you were important and suitable for that role
  • Answered Anonymously
  • Q3. Why did you leave your last job
  • Ans. Now this is something very important. Don't start complaining about your last job, or salary because it's you who joined the company knowing what they will pay you but yes you can always say that you are looking for a change to up skill yourself and implement what you have learnt there, so that you can grow as fast as the industry is growing
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident enough when you speak about yourself, your strength and weakness. Don't lie. In case you don't know something, feel free to accept it. You can question back the same politely to show you are keen to learn. Adhere to a neutral accent free of MTI. And the most important is VERSANT TEST you need to crack it! All the best.

Associate Technical Consultant Interview Questions asked at other Companies

Q1. Which one is better to store data, Excel or Relation Database System?
View answer (1)

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What made you think you are suitable for this role?

Interview Preparation Tips

Interview preparation tips for other job seekers - There are few things that should be said in an interview. According to my experience I'm enlisting them below:
1) Always ask permission before entering the room and before taking a seat.
2) Start the interview with greeting the interviewer.
3) When the interviewer asks your experiences, tell them one by one in details ( company name, job role, etc.)
4) Don't ever give an exact answer to the question " What is your salary expectations?" This is a tricky question and you need it answer it wisely.

Hope this helps. I wish you all he best.

Academic Counsellor Interview Questions asked at other Companies

Q1. How will you convince a village person to buy vedantu course.
View answer (5)

I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Current topics current affairs
  • Q2. Tell me something about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Best of luck😂 guys ..........

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (40)

Globiva Interview FAQs

How many rounds are there in Globiva interview?
Globiva interview process usually has 2-3 rounds. The most common rounds in the Globiva interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Globiva interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Globiva. The most common topics and skills that interviewers at Globiva expect are Customer Service, Communication Skills, Outbound Sales, Telesales and voice process.
What are the top questions asked in Globiva interview?

Some of the top questions asked at the Globiva interview -

  1. What was your KRA, Throughput, FPA and how u calculate th...read more
  2. What do you mean by customer ca...read more
  3. How to make a sale? Sell me a credit card or pen or bangle! These are some ques...read more
How long is the Globiva interview process?

The duration of Globiva interview process can vary, but typically it takes about less than 2 weeks to complete.

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Globiva Interview Process

based on 122 interviews

Interview experience

3.6
  
Good
View more

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Globiva Reviews and Ratings

based on 1.5k reviews

3.1/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

2.9

Salary

2.9

Job security

3.0

Company culture

2.6

Promotions

2.9

Work satisfaction

Explore 1.5k Reviews and Ratings
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