AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Globiva Interview Questions, Process, and Tips
Top Globiva Interview Questions and Answers
- Q1. Tell me something about social media ?asked in Customer Care Executive interview
- Q2. What has loss dueto COVID 19asked in Operations Associate interview
- Q3. Is it possible to sell a bottle of water to a person who is only thirsty?asked in Sales Executive interview
Globiva Interview Experiences
106 interviews found
Anonymous
I applied via Hirect and was interviewed in Mar 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself?
- Ans. So basically, you have to give a brief introduction about yourself. Where you can also adore yourself in different different ways.
- Q2. Why you want to join customer support after b.com honours?
- Ans. I have completed my bachelor's degree in b.com honours with a specialization in Human Resource Management and there's one basic similarity that we have to build a relationship with our customers or colleagues.
Interview Preparation Tips
Customer Support Associate Interview Questions asked at other Companies
I applied via Job Portal and was interviewed in Aug 2022. There were 2 interview rounds.
Introduction, about your position, etc.
Interview Preparation Tips
Business Process Executive Interview Questions asked at other Companies
I applied via Shine and was interviewed in Jun 2022. There was 1 interview round.
(1 Question)
- Q1. What is customer care services Why do u want to do job here
Interview Preparation Tips
Bpos Interview Questions asked at other Companies
PRATEEK SINGH JADON
I applied via Referral and was interviewed in Jan 2022. There were 3 interview rounds.
(1 Question)
- Q1. They just asked for introduction and checked communication skills.
(1 Question)
- Q1. Again main focus was on communication skills and confidence.
Interview Preparation Tips
Associate Interview Questions asked at other Companies
Globiva interview questions for popular designations
I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.
Good communication skills
(4 Questions)
- Q1. Experience parson hirring
- Q2. Previous work experience good nd bad
- Q3. And pervious target achieve or not
- Ans.
Yes, I have achieved my previous targets.
I have consistently met or exceeded my targets in my previous roles.
For example, in my last job, I was able to increase sales by 20% within the first quarter.
I am confident in my ability to achieve targets and am always looking for ways to improve my performance.
- Q4. Timing meantin and shift regarding issues or not
Interview Preparation Tips
Operations Associate Interview Questions asked at other Companies
Get interview-ready with Top Globiva Interview Questions
Imran Hussain
Selected
I applied via Jobs India and was interviewed before Jun 2022. There were 2 interview rounds.
(5 Questions)
- Q1. About my profile and experiance.
- Ans. Clearly take the HR through your profile and experiences your carry.
- Q2. Your job roles and responsibilities.
- Q3. Explain your previous job roles and responsibilities.
- Q4. Your strengths and capabilities.
- Q5. Point out your strength and capabilities, skills.
Interview Preparation Tips
Quality Analyst Interview Questions asked at other Companies
Jobs at Globiva
Selected
I applied via Walk-in and was interviewed before Sep 2022. There were 2 interview rounds.
(2 Questions)
- Q1. How to satisfy an angry customer on call
- Ans.
Listen actively, empathize, apologize, offer solutions, follow up
Listen to the customer's concerns without interrupting
Empathize with the customer's emotions and show understanding
Apologize for the inconvenience caused, even if it wasn't your fault
Offer solutions to resolve the issue, such as refunds, discounts, or replacements
Follow up with the customer to ensure their satisfaction and build trust
- Q2. Why do you want to join a customer service field
Interview Preparation Tips
- Customer Service
Customer Service Executive Interview Questions asked at other Companies
I applied via Approached by Company and was interviewed in Feb 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself.
- Q2. What are your role their ?
(1 Question)
- Q1. Why should we hire you?
Interview Preparation Tips
Quality Analyst Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed in May 2022. There was 1 interview round.
(1 Question)
- Q1. Why should i hire you, speak in any topic for five minutes in English
Interview Preparation Tips
- Why you want to join bpo
- How was your last sunday
Customer Care Executive Interview Questions asked at other Companies
Selected
I applied via Naukri.com and was interviewed before May 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Self intro and if experienced you would be asked about the experience.
- Q2. Basic knowledge of shopping apps
(1 Question)
- Q1. Y BPO? self intro
Interview Preparation Tips
Customer Support Interview Questions asked at other Companies
Globiva Interview FAQs
The duration of Globiva interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Globiva Interviews By Designations
- Globiva Customer Support Executive Interview Questions
- Globiva Customer Care Executive Interview Questions
- Globiva Associate Interview Questions
- Globiva Customer Service Executive Interview Questions
- Globiva Customer Service Associate Interview Questions
- Globiva Process Associate Interview Questions
- Globiva Sales Executive Interview Questions
- Globiva Customer Support Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Associate Interview Questions
- Customer Support Executive Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Process Associate Interview Questions
- Sales Executive Interview Questions
- Executive Interview Questions
- Show more
Globiva Interview Process
based on 121 interviews
Interview experience
Interview Questions from Similar Companies
Globiva Reviews and Ratings
based on 1.5k reviews
Rating in categories
Gurgaon / Gurugram
0-5 Yrs
₹ 1.75-3.5 LPA
|
Associate
505
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Quality Analyst
246
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
236
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Team Lead
218
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Care Executive
202
salaries
| ₹0 L/yr - ₹0 L/yr |
WNS
EXL Service
Genpact
TCS
- Home >
- Interviews >
- Globiva Interview Questions
