Globiva Interview Questions and Answers

Good communication skills

Q1. Experience parson hirring
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Q2. Previous work experience good nd bad
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Q3. And pervious target achieve or not
Ans. 
Yes, I have achieved my previous targets.
• I have consistently met or exceeded my targets in my previous roles.

• For example, in my last job, I was able to increase sales by 20% within the first quarter.

• I am confident in my ability to achieve targets and am always looking for ways to improve my performance.
Answered by AI
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Q4. Timing meantin and shift regarding issues or not
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Q1. They just asked for introduction and checked communication skills.
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Q1. Again main focus was on communication skills and confidence.
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Q1. About my profile and experiance.
Ans. Clearly take the HR through your profile and experiences your carry.
Answered by Imran Hussain
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Q2. Your job roles and responsibilities.
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Q3. Explain your previous job roles and responsibilities.
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Q4. Your strengths and capabilities.
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Q5. Point out your strength and capabilities, skills.
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Q1. How to satisfy an angry customer on call
Ans. 
Listen actively, empathize, apologize, offer solutions, follow up
• Listen to the customer's concerns without interrupting

• Empathize with the customer's emotions and show understanding

• Apologize for the inconvenience caused, even if it wasn't your fault

• Offer solutions to resolve the issue, such as refunds, discounts, or replacements

• Follow up with the customer to ensure their satisfaction and build trust
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Q2. Why do you want to join a customer service field
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Q1. Tell me about yourself.
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Q2. What are your role their ?
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Q1. Why should we hire you?
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Q1. Why should i hire you, speak in any topic for five minutes in English
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