Globiva Tele Sales Executive Interview Questions and Answers

Q1. Tell me about yourself
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Q2. What was your role and responsibilities in your previous company
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Q1. Self intro roles responsibilities
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Write about self intro and few grammar questions

Q1. About sales, just normal conversation
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Q1. About u r self
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Q2. Asking where is u r favourite place
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Q3. Experience yeah fresher
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Q4. Do you know ms Excel
Ans. 
Yes, I am proficient in using Microsoft Excel for data analysis, reporting, and creating spreadsheets.
• Proficient in using formulas, functions, and pivot tables

• Experience in data analysis, reporting, and creating charts

• Familiar with sorting, filtering, and formatting data

• Ability to create and modify spreadsheets efficiently
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Q5. What you expect pakage ?
Ans. 
I expect a competitive salary with commission, benefits such as health insurance and paid time off, and opportunities for career growth.
• Competitive salary with commission

• Benefits like health insurance and paid time off

• Opportunities for career growth
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Q1. Do you have a good English communication skills with you ?
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Q2. Are you ready to continue in night shift?
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Mathematical questions

About US time,date, language and about medical billing

Q1. Self intro and why you chose this job
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Q1. Why do u want to join this job
Ans. 
I want to join this job because I enjoy interacting with people and have excellent communication skills.
• I have a natural ability to build rapport with customers over the phone.

• I have previous experience in a similar role and have achieved high sales targets.

• I am confident in my ability to handle customer objections and provide effective solutions.

• I am motivated by the opportunity to contribute to the success of the com
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Q2. How much year of experience do you have?
Ans. 
I have 3 years of experience as a Telecaller.
• I have worked as a Telecaller for 3 years.

• During my time as a Telecaller, I have gained valuable experience in handling customer calls and resolving their queries.

• I have a strong track record of meeting and exceeding sales targets.

• I am familiar with various telecalling techniques and have excellent communication skills.

• I have received positive feedback from both customers an...read more
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Q3. Where do you see yourself in next 2 years
Ans. 
In the next 2 years, I see myself growing and excelling in my role as a Telecaller, taking on more responsibilities and contributing to the success of the company.
• I aim to become a top performer in terms of call quality and customer satisfaction.

• I plan to enhance my communication and persuasion skills to effectively handle customer objections and close more sales.

• I will actively seek opportunities for professional deve...read more
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Q4. How much do you expect to get a salary?
Ans. 
I expect a salary that is competitive and reflective of my skills and experience.
• I am looking for a salary that aligns with industry standards and the responsibilities of the role.

• I have researched the average salary range for telecallers in this location and I believe it is fair to expect a salary within that range.

• I am open to negotiation and would consider other benefits or incentives in addition to the base salary.

• ...read more
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Q5. Introduce yourself
Ans. 
I am a highly motivated and experienced telecaller with excellent communication skills.
• Experienced telecaller with a proven track record of achieving sales targets

• Strong communication skills, both verbal and written

• Ability to build rapport with customers and handle objections effectively

• Proficient in using CRM software and maintaining accurate customer records

• Flexible and adaptable to changing work environments

• Example:...read more
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It's quite normal aptitude

Q1. Share details of your previous job.
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Q2. What are your salary expectations?
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Q3. What is your family background?
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Q4. Why are you looking for a change?
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Q5. Tell me about yourself.
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Q6. My personal intelligence
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Q1. Questions related to sales support executive
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Q1. Self introduction question and willing to do job ?
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Q1. Basic concepts of technical efficacy like ms word Excel PowerPoint?
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Hearing the recorded calls and speak like them