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I applied via Naukri.com and was interviewed before Mar 2023. There were 2 interview rounds.
Sales is the process of selling products or services to customers in exchange for money or other forms of payment.
Sales involves identifying potential customers
Sales includes presenting products or services to customers
Sales requires negotiating prices and terms with customers
Sales involves closing deals and securing payment
Sales also includes building relationships with customers to encourage repeat business
Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.
Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.
It includes providing information about products or services, processing orders, and resolving issues to ensure customer satisfaction.
Examples of customer service c...
I applied via Walk-in and was interviewed before Apr 2023. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Apr 2023. There were 2 interview rounds.
I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.
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Globiva interview questions for popular designations
I applied via Naukri.com and was interviewed before Mar 2023. There were 2 interview rounds.
BPO stands for Business Process Outsourcing. To tackle with customers and company products, one must have good communication skills and product knowledge.
Understand the products and services offered by the company
Listen actively to customer concerns and address them effectively
Be empathetic and patient with customers
Provide accurate and timely information to customers
Handle customer complaints professionally and offer ...
Get interview-ready with Top Globiva Interview Questions
I applied via Walk-in and was interviewed before Mar 2022. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.
They will take a 30 minutes test where there is a aptitude test and they will see the English typing essay writing.
I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.
I applied via Referral and was interviewed before Jan 2022. There were 4 interview rounds.
Communication Skills , Ability test, Typing test and Grammar test
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The duration of Globiva interview process can vary, but typically it takes about less than 2 weeks to complete.
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Associate
504
salaries
| ₹1.1 L/yr - ₹5 L/yr |
Quality Analyst
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| ₹1.6 L/yr - ₹5 L/yr |
Customer Service Executive
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| ₹1.1 L/yr - ₹4.2 L/yr |
Team Lead
218
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| ₹2 L/yr - ₹6.1 L/yr |
Customer Care Executive
202
salaries
| ₹1.2 L/yr - ₹4.4 L/yr |
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