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Globiva Interview Questions, Process, and Tips

Updated 11 Mar 2025

Top Globiva Interview Questions and Answers

View all 35 questions

Globiva Interview Experiences

Popular Designations

106 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself, ur experience, your last day
  • Q2. They will just check ur conference
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about urself, Impromptu
  • Q2. What is sales ?
  • Ans. 

    Sales is the process of selling products or services to customers in exchange for money or other forms of payment.

    • Sales involves identifying potential customers

    • Sales includes presenting products or services to customers

    • Sales requires negotiating prices and terms with customers

    • Sales involves closing deals and securing payment

    • Sales also includes building relationships with customers to encourage repeat business

  • Answered by AI
  • Q3. What is customer service
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.

    • Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.

    • It includes providing information about products or services, processing orders, and resolving issues to ensure customer satisfaction.

    • Examples of customer service c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident nothing will stop you

Top Globiva Customer Care Executive Interview Questions and Answers

Q1. Tell me something about social media ?
View answer (1)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

SMT Interview Questions & Answers

user image Anonymous

posted on 10 Apr 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. How do you see yourself in 2 years from now
Round 2 - One-on-one 

(2 Questions)

  • Q1. How do you commute
  • Q2. Why you stopped studying

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence and always put a smile on your face while answer to the interviewer

SMT Interview Questions asked at other Companies

Q1. What will happen by working
View answer (2)
Globiva Interview Questions and Answers for Freshers
illustration image

SMT Interview Questions & Answers

user image Anonymous

posted on 10 Apr 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. How do you see yourself in 2 years from now
Round 2 - One-on-one 

(2 Questions)

  • Q1. How do you commute
  • Q2. Why you stopped studying

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence and always put a smile on your face while answer to the interviewer

SMT Interview Questions asked at other Companies

Q1. What will happen by working
View answer (2)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Self introduction
  • Q2. Studies background
  • Q3. Previous company experience
Round 2 - Aptitude Test 

Email drafting and chat

Round 3 - One-on-one 

(1 Question)

  • Q1. Explaining about the experience of previous company

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

Globiva interview questions for popular designations

 Customer Support Executive

 (7)

 Customer Care Executive

 (7)

 Associate

 (7)

 Customer Service Executive

 (6)

 Customer Service Associate

 (5)

 Process Associate

 (5)

 Sales Executive

 (4)

 Customer Support Associate

 (3)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is BPO , How to tackle with the customer and company products little bit,.
  • Ans. 

    BPO stands for Business Process Outsourcing. To tackle with customers and company products, one must have good communication skills and product knowledge.

    • Understand the products and services offered by the company

    • Listen actively to customer concerns and address them effectively

    • Be empathetic and patient with customers

    • Provide accurate and timely information to customers

    • Handle customer complaints professionally and offer ...

  • Answered by AI
  • Q2. Any topic will given to know about your communication skills

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Get interview-ready with Top Globiva Interview Questions

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What's the last job position u had?
  • Q2. What's your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - It's overall good, but management and HR response are way too bad. They don't even care about employees only shouting and giving 😖

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Jobs at Globiva

View all

Swing Manager Interview Questions & Answers

user image Anonymous

posted on 24 Mar 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Weekness amd strong ness

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice company and work culture is good.
Shift timing

Swing Manager Interview Questions asked at other Companies

Q1. How was ur planning nd actions
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Basically they want to know the communication skills in English.
  • Q2. They ask you about yourself and whatever you tell they will ask you the next question related to that.
Round 3 - Aptitude Test 

They will take a 30 minutes test where there is a aptitude test and they will see the English typing essay writing.

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (33)

I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why you want to join bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Just a worst company to begin your career with don't even fall in theur trap

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (21)
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self, why do you leave previous company
Round 3 - Aptitude Test 

Communication Skills , Ability test, Typing test and Grammar test

Round 4 - One-on-one 

(1 Question)

  • Q1. Overall Test communication

Interview Preparation Tips

Interview preparation tips for other job seekers - Face the Interview Confidently and Answer all the questions fluently

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (21)
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Globiva Interview FAQs

How many rounds are there in Globiva interview?
Globiva interview process usually has 2-3 rounds. The most common rounds in the Globiva interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Globiva interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Globiva. The most common topics and skills that interviewers at Globiva expect are Customer Service, Communication Skills, Outbound Sales, Telesales and voice process.
What are the top questions asked in Globiva interview?

Some of the top questions asked at the Globiva interview -

  1. What was your KRA, Throughput, FPA and how u calculate th...read more
  2. What do you mean by customer ca...read more
  3. How to make a sale? Sell me a credit card or pen or bangle! These are some ques...read more
How long is the Globiva interview process?

The duration of Globiva interview process can vary, but typically it takes about less than 2 weeks to complete.

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Globiva Interview Process

based on 121 interviews

Interview experience

3.6
  
Good
View more

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Globiva Reviews and Ratings

based on 1.5k reviews

3.1/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

2.9

Salary

2.9

Job security

3.0

Company culture

2.6

Promotions

2.9

Work satisfaction

Explore 1.5k Reviews and Ratings
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