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Globiva Interview Questions and Answers
Globiva Interview Experiences
107 interviews found
Anonymous
I applied via Walk-in and was interviewed in Apr 2022. There were 3 interview rounds.
(4 Questions)
- Q1. What is customer service
- Q2. What you know about the RBL BANK
- Q3. Tell me about your daily routine
- Q4. Tell me about yourself
(3 Questions)
- Q1. Walk me through your resume
- Q2. About family background
- Q3. How u celebrate your mother birthday ..
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Mar 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself, ur experience, your last day
- Q2. They will just check ur conference
(3 Questions)
- Q1. Tell me about urself, Impromptu
- Q2. What is sales ?
- Ans.
Sales is the process of selling products or services to customers in exchange for money or other forms of payment.
Sales involves identifying potential customers
Sales includes presenting products or services to customers
Sales requires negotiating prices and terms with customers
Sales involves closing deals and securing payment
Sales also includes building relationships with customers to encourage repeat business
- Q3. What is customer service
- Ans.
Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.
Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.
It includes providing information about products or services, processing orders, and resolving issues to ensure customer satisfaction.
Examples of customer service c...
Interview Preparation Tips
Top Globiva Customer Care Executive Interview Questions and Answers
Customer Care Executive Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed before Apr 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Introduce yourself
- Q2. How do you see yourself in 2 years from now
(2 Questions)
- Q1. How do you commute
- Q2. Why you stopped studying
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Apr 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Introduce yourself
- Q2. How do you see yourself in 2 years from now
(2 Questions)
- Q1. How do you commute
- Q2. Why you stopped studying
Interview Preparation Tips
Globiva interview questions for popular designations
Selected
I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Self introduction
- Q2. Studies background
- Q3. Previous company experience
Email drafting and chat
(1 Question)
- Q1. Explaining about the experience of previous company
Customer Support Executive Interview Questions asked at other Companies
Selected
I applied via Naukri.com and was interviewed before Mar 2023. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself
(2 Questions)
- Q1. What is BPO , How to tackle with the customer and company products little bit,.
- Ans.
BPO stands for Business Process Outsourcing. To tackle with customers and company products, one must have good communication skills and product knowledge.
Understand the products and services offered by the company
Listen actively to customer concerns and address them effectively
Be empathetic and patient with customers
Provide accurate and timely information to customers
Handle customer complaints professionally and offer ...
- Q2. Any topic will given to know about your communication skills
Customer Service Associate Interview Questions asked at other Companies
Jobs at Globiva
Shubham Kumar
Selected
I applied via Walk-in and was interviewed before Mar 2022. There were 2 interview rounds.
(2 Questions)
- Q1. What's the last job position u had?
- Q2. What's your salary expectations?
Interview Preparation Tips
Customer Service Executive Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Q2. Weekness amd strong ness
Interview Preparation Tips
Shift timing
Swing Manager Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Basically they want to know the communication skills in English.
- Q2. They ask you about yourself and whatever you tell they will ask you the next question related to that.
They will take a 30 minutes test where there is a aptitude test and they will see the English typing essay writing.
Customer Support Associate Interview Questions asked at other Companies
I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Why you want to join bpo
Interview Preparation Tips
Process Associate Interview Questions asked at other Companies
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Globiva Interview FAQs
The duration of Globiva interview process can vary, but typically it takes about less than 2 weeks to complete.
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Globiva Interviews By Designations
- Globiva Customer Support Executive Interview Questions
- Globiva Customer Care Executive Interview Questions
- Globiva Associate Interview Questions
- Globiva Customer Service Associate Interview Questions
- Globiva Customer Service Executive Interview Questions
- Globiva Process Associate Interview Questions
- Globiva Sales Executive Interview Questions
- Globiva Customer Support Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Associate Interview Questions
- Customer Support Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Service Executive Interview Questions
- Customer Service Associate Interview Questions
- Process Associate Interview Questions
- Sales Executive Interview Questions
- Senior Executive Interview Questions
- Show more
Globiva Interview Process
based on 122 interviews
Interview experience
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Globiva Reviews and Ratings
based on 1.5k reviews
Rating in categories
|
Associate
604
salaries
|  ₹1.1 L/yr - ₹5 L/yr |
|
Quality Analyst
257
salaries
| ₹1.5 L/yr - ₹5 L/yr |
|
Customer Service Executive
243
salaries
| ₹1.5 L/yr - ₹4.2 L/yr |
|
Team Lead
218
salaries
| ₹2 L/yr - ₹6.3 L/yr |
|
Customer Care Executive
203
salaries
| ₹1.2 L/yr - ₹4.4 L/yr |
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