Add office photos
Filter interviews by
Globiva Customer Care Executive Interview Questions and Answers for Freshers
Updated
18 Aug 2023
1 interview found
Sort by:
Popular
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jul 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (3 Questions)
- Q1. Introduce yourself Add Answer
- Q2. Why do you want to join this company ? Add Answer
- Q3. Tell me something about social media ? View Answers (1)
3
HR Round (3 Questions)
- Q1. Introduce yourself Add Answer
- Q2. What is customer service ? View Answers (1)
- Q3. What is bpo ? View Answers (2)
Top trending discussions
View All
Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Globiva?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jan 2024.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. What's the salary experience candidate and fresher ? Add Answer
- Q2. Is there different different types of processes or not and is their any chat process? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - That's great work and it's company very well 👍 no pressure work here and I am working here . Manager and T.l . Their behaviour is very good.
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Ok so tell us something about your self Add Answer
Ashis Kumar Sahoo
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Oct 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (3 Questions)
- Q1. What do you know about the work profile? Add Answer
- Q2. What do you know about the company? Add Answer
- Q3. How do you came to know about this? Add Answer
3
One-on-one Round (3 Questions)
- Q1. Do you have any past experience of the profile? Add Answer
- Q2. How will you handle a angry customer? View Answers (1)
- Q3. If you are unable to handle a customer, what to do? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Listen to the questions asked properly and reply accordingly and confidently.
Customer Service Executive Interview Questions
Etech Global Services
Rahul Redas
posted on 2 Sep 2024
Interview experience
Poor
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via LinkedIn and was interviewed in Aug 2024.
4 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introduction and all Add Answer
- Q2. Previous work experience View Answers (1)
2
Aptitude Test Round
Typing test and listening test
3
Technical Round (2 Questions)
- Q1. Ms Excel shortcut keys Add Answer
- Q2. Other troubleshooting questions Add Answer
4
One-on-one Round (2 Questions)
- Q1. Manager round will ask about your strengths and weakness Add Answer
- Q2. Why do you want to join and all View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I advise to employer that if you think that if a candidate is not suitable or not qualified for the role then why you were being sticked to that lengthy interview process. I had given 4 5 rounds after managing for laptop by going 150 kms and in the manager round they asked to work as a different role in which I didn't have any experience so they had rejected me. Poor process of interview
Customer Service Executive Interview Questions
Epicenter Technologies
Anonymous
posted on 23 Feb 2022
I applied via Recruitment Consulltant and was interviewed in Jan 2022.
3 Interview Rounds
1
HR Round (4 Questions)
- Q1. What are your salary expectations? Add Answer
- Q2. Share details of your previous job. Add Answer
- Q3. Why are you looking for a change? Add Answer
- Q4. Tell me about yourself. Add Answer
2
One-on-one Round
3
One-on-one Round
Interview Preparation Tips
Interview preparation tips for other job seekers - The advice that one should follow is that do not mug up things shown over internet. Prepare well before the interview, do all the research about the company, job description they informed you about. Be confident enough . A bit of nervousness is always acceptable.
I applied via Naukri.com and was interviewed before Jan 2021.
3 Interview Rounds
Interview Questions
- Q1. At first, the hr was very clear in the job requirement. And in second round, you will be given an assessment link for typing speed and to examine your thoughts ...read more
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be clear with your sentences, share your experiences in this field. Have a positive mindset. Once, you are on call with HR. Don't act as if it's a question and answer session, I did this in my first interview lol..Converse with them, ask them valid questions (it shows your interest in this job). And yeah, it's not that difficult. You can pass this interview. All the very best!!
Interview experience
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed before Oct 2022.
1 Interview Round
1
HR Round (6 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. How did you spend your yesterday Add Answer
- Q3. Why do you want to join NSB Add Answer
- Q4. Are you fresher or experience? If you fresher,why you want to join BPO? Add Answer
- Q5. Introduce me about previous experience? Add Answer
- Q6. Some vocabulary test will be held also. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident, be in formal and put smile on your face, sit in correct posture, don't lie anymore. All the best ☺️💯
I applied via Referral and was interviewed in Jun 2021.
4 Interview Rounds
Interview Questions
- Q1. Why do you wanna join alorica?
View Answers (3)
- Q2. How do you handle multi tasking?
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - My advice is to never join this company you may get good pay, but no peace at all thy never fulfill thr promise thy tell 5 days working and make you to work fot 6 days you shld sit in one pay for complete 8 hrs n 1 hr break wr you have to sacrifice 15 mins in or 30 in tht 1 hr also no peace of mind and relaxation to work, a very much racist company i have ever seen telugu ppl rule this company Alrocia india i think coz all Telugu movie ppl are saved no matter wt pls dont join here and loose your peace
I applied via Recruitment Consulltant and was interviewed in Aug 2021.
3 Interview Rounds
1
HR Round (3 Questions)
- Q1. What is your family background? View Answers (1)
- Q2. Tell me about yourself. View Answers (1)
- Q3. Will your parents agree to work in a call center? View Answers (1)
2
One-on-one Round (3 Questions)
- Q1. Introduce me about yourself? View Answers (1)
- Q2. Tell me about your family? View Answers (1)
- Q3. How did you learn hindi? View Answers (1)
3
Behavioral Round (3 Questions)
- Q1. Tell me about yourself? View Answers (1)
- Q2. What is your current location? View Answers (1)
- Q3. We'll sign an agreement with you before joining you, will you join? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - If you speak Hindi fluently go for it. Everything is very easy. Nothing to fear at all, they have requirements every time. They will select you even if you do something wrong.
Globiva Interview FAQs
How many rounds are there in Globiva Customer Care Executive interview for freshers?
Globiva interview process for freshers usually has 3 rounds. The most common rounds in the Globiva interview process for freshers are HR and Resume Shortlist.
How to prepare for Globiva Customer Care Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Globiva. The most common topics and skills that interviewers at Globiva expect are Domestic BPO, Customer Service, International Sales, International Voice Process and bpo.
Tell us how to improve this page.
Globiva Interviews By Designations
- Globiva Associate Interview Questions
- Globiva Customer Care Executive Interview Questions
- Globiva Customer Service Executive Interview Questions
- Globiva Customer Support Executive Interview Questions
- Globiva Customer Service Associate Interview Questions
- Globiva Process Associate Interview Questions
- Globiva Customer Executive Interview Questions
- Globiva Customer Support Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Non Voice Customer Care Executive Interview Questions
- Customer Care Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Interview Questions
- Customer Care Representative Interview Questions
- Customer Service Associate Interview Questions
- Voice Process Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Show more
People are getting interviews through
based on 1 Globiva interview
Job Portal
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Customer Care Executive Interview Questions from Similar Companies
6%
less
than the average Customer Care Executive Salary in India
View more details
Globiva Customer Care Executive Reviews and Ratings
based on 61 reviews
Rating in categories
|
Associate
519
salaries
|  ₹1 L/yr - ₹4.5 L/yr |
|
Quality Analyst
249
salaries
| ₹1.6 L/yr - ₹5 L/yr |
|
Team Lead
223
salaries
| ₹2 L/yr - ₹6 L/yr |
|
Customer Service Executive
221
salaries
| ₹1.1 L/yr - ₹4.2 L/yr |
|
Customer Care Executive
193
salaries
| ₹0.6 L/yr - ₹4.4 L/yr |
Explore more salaries
Compare Globiva with
WNS
Compare
EXL Service
Compare
Genpact
Compare
TCS
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- Globiva Interview Questions >
- Globiva Customer Care Executive Interview Questions for Fresher
Share an Interview