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Globiva Customer Care Executive Interview Questions, Process, and Tips
Updated
5 Nov 2024
Top Globiva Customer Care Executive Interview Questions and Answers
- Q1. Tell me something about social media ?
- Q2. What do you understand from bpo
- Q3. What is customer service
6 Globiva Customer Care Executive Interview Experiences
28 questions found
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Popular
Anonymous
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jul 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (3 Questions)
- Q1. Introduce yourself Add Answer
- Q2. Why do you want to join this company ? Add Answer
- Q3. Tell me something about social media ? View Answers (1)
3
HR Round (3 Questions)
- Q1. Introduce yourself Add Answer
- Q2. What is customer service ? View Answers (1)
- Q3. What is bpo ? View Answers (2)
Shivani Pal
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
4 Interview Rounds
1
HR Round (2 Questions)
- Q1. No any questions Add Answer
- Q2. Only says normal details Add Answer
2
HR Round (2 Questions)
- Q1. No any questions Add Answer
- Q2. Normal details only Add Answer
3
One-on-one Round (2 Questions)
- Q1. Discussed work hour Add Answer
- Q2. Salary discussion Add Answer
4
One-on-one Round (2 Questions)
- Q1. Directly meet vp Add Answer
- Q2. Discussion week off Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Very bad experience
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2024.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introduce yourself View Answers (1)
- Q2. What is customer service View Answers (1)
2
One-on-one Round (4 Questions)
- Q1. Introduction yourself View Answers (1)
- Q2. What do you understand from bpo View Answers (1)
- Q3. Why do you want to join bpo View Answers (1)
- Q4. Tell me how you spend your weekend View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident ✨️
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Aug 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Introduce Yourself View Answers (1)
- Q2. Where do you see yourself in 5 years? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident.
Globiva interview questions for designations
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Mar 2023.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me about yourself, ur experience, your last day Add Answer
- Q2. They will just check ur conference Add Answer
2
One-on-one Round (3 Questions)
- Q1. Tell me about urself, Impromptu Add Answer
- Q2. What is sales ? View Answers (1)
- Q3. What is customer service View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident nothing will stop you
I applied via Naukri.com and was interviewed in May 2022.
1 Interview Round
1
Mannegor Round (1 Question)
- Q1. Why should i hire you, speak in any topic for five minutes in English Add Answer
Interview Preparation Tips
Topics to prepare for Globiva Customer Care Executive interview:
- Why you want to join bpo
- How was your last sunday
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Globiva?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jan 2024.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. What's the salary experience candidate and fresher ? Add Answer
- Q2. Is there different different types of processes or not and is their any chat process? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - That's great work and it's company very well 👍 no pressure work here and I am working here . Manager and T.l . Their behaviour is very good.
Rrrbaahubali
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me about yourself? Add Answer
- Q2. Tell me about your previous company experience? Add Answer
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Sep 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. What is sympathy empathy View Answers (1)
2
HR Round (1 Question)
- Q1. They ask me general questions Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Easy
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. Work experience last job done View Answers (1)
3
Assignment Round
Grammer test and hearing test writing test for international proceds
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and also need good grammer for the selection
Globiva Interview FAQs
How many rounds are there in Globiva Customer Care Executive interview?
Globiva interview process usually has 2-3 rounds. The most common rounds in the Globiva interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Globiva Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Globiva. The most common topics and skills that interviewers at Globiva expect are Domestic BPO, Customer Service, International Sales, International Voice Process and bpo.
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Interview Process at Globiva Customer Care Executive
based on 3 interviews in last 1 year
1 Interview rounds
- HR Round
View more
People are getting interviews through
based on 5 Globiva interviews
Job Portal
80%
20% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Care Executive Interview Questions from Similar Companies
6%
less
than the average Customer Care Executive Salary in India
View more details
Globiva Customer Care Executive Reviews and Ratings
based on 61 reviews
Rating in categories
|
Associate
519
salaries
|  ₹1 L/yr - ₹4.5 L/yr |
|
Quality Analyst
249
salaries
| ₹1.6 L/yr - ₹5 L/yr |
|
Team Lead
223
salaries
| ₹2 L/yr - ₹6 L/yr |
|
Customer Service Executive
221
salaries
| ₹1.1 L/yr - ₹4.2 L/yr |
|
Customer Care Executive
193
salaries
| ₹0.6 L/yr - ₹4.4 L/yr |
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