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Globiva Customer Care Executive Interview Questions, Process, and Tips

Updated 5 Nov 2024

Top Globiva Customer Care Executive Interview Questions and Answers

6 Globiva Customer Care Executive Interview Experiences

28 questions found

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Customer Care Executive Interview Questions

user image Anonymous

posted on 18 Aug 2023

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. Introduce yourself
  • Q2. Why do you want to join this company ?
  • Q3. Tell me something about social media ?
3

HR Round (3 Questions)

  • Q1. Introduce yourself
  • Q2. What is customer service ?
  • Q3. What is bpo ?

Customer Care Executive Interview Questions

user image Shivani Pal

posted on 5 Nov 2024

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. No any questions
  • Q2. Only says normal details
2

HR Round (2 Questions)

  • Q1. No any questions
  • Q2. Normal details only
3

One-on-one Round (2 Questions)

  • Q1. Discussed work hour
  • Q2. Salary discussion
4

One-on-one Round (2 Questions)

  • Q1. Directly meet vp
  • Q2. Discussion week off

Interview Preparation Tips

Interview preparation tips for other job seekers - Very bad experience

Customer Care Executive Interview Questions

user image Anonymous

posted on 17 Sep 2024

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. What is customer service
2

One-on-one Round (4 Questions)

  • Q1. Introduction yourself
  • Q2. What do you understand from bpo
  • Q3. Why do you want to join bpo
  • Q4. Tell me how you spend your weekend

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident ✨️

Customer Care Executive Interview Questions

user image Anonymous

posted on 27 Sep 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Aug 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Introduce Yourself
  • Q2. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.

Globiva interview questions for designations

 Customer Care

 (1)

 Customer Care Associate

 (2)

 Inbound Customer Care Executive

 (1)

 Customer Executive

 (3)

 Customer Support Executive

 (6)

 Customer Service Executive

 (6)

 Customer Support

 (1)

 Customer Service Sales Executive

 (1)

Customer Care Executive Interview Questions

user image Anonymous

posted on 24 Mar 2024

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Mar 2023.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about yourself, ur experience, your last day
  • Q2. They will just check ur conference
2

One-on-one Round (3 Questions)

  • Q1. Tell me about urself, Impromptu
  • Q2. What is sales ?
  • Q3. What is customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident nothing will stop you

Customer Care Executive Interview Questions

user image Anonymous

posted on 17 Jun 2022

I applied via Naukri.com and was interviewed in May 2022.

1 Interview Round

1

Mannegor Round (1 Question)

  • Q1. Why should i hire you, speak in any topic for five minutes in English

Interview Preparation Tips

Topics to prepare for Globiva Customer Care Executive interview:
  • Why you want to join bpo
  • How was your last sunday
Interview preparation tips for other job seekers - Don't hazitate ,be confident and dont be nervous at interview time

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jan 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. What's the salary experience candidate and fresher ?
  • Q2. Is there different different types of processes or not and is their any chat process?

Interview Preparation Tips

Interview preparation tips for other job seekers - That's great work and it's company very well 👍 no pressure work here and I am working here . Manager and T.l . Their behaviour is very good.

Customer Care Executive Interview Questions

Alorica user image Harmanpreet Kaur

posted on 24 Oct 2024

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Describe yourself
  • Q2. Related studies
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Tell me about your previous company experience?
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Work experience last job done
3

Assignment Round

Grammer test and hearing test writing test for international proceds

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and also need good grammer for the selection

Globiva Interview FAQs

How many rounds are there in Globiva Customer Care Executive interview?
Globiva interview process usually has 2-3 rounds. The most common rounds in the Globiva interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Globiva Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Globiva. The most common topics and skills that interviewers at Globiva expect are Domestic BPO, Customer Service, International Sales, International Voice Process and bpo.
What are the top questions asked in Globiva Customer Care Executive interview?

Some of the top questions asked at the Globiva Customer Care Executive interview -

  1. Tell me something about social medi...read more
  2. What do you understand from ...read more
  3. What is customer serv...read more

Tell us how to improve this page.

Interview Process at Globiva Customer Care Executive

based on 3 interviews in last 1 year

1 Interview rounds

  • HR Round
View more

People are getting interviews through

based on 5 Globiva interviews
Job Portal
80%
20% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Globiva Customer Care Executive Salary
based on 193 salaries
₹0.6 L/yr - ₹4.4 L/yr
6% less than the average Customer Care Executive Salary in India
View more details

Globiva Customer Care Executive Reviews and Ratings

based on 61 reviews

3.4/5

Rating in categories

3.2

Skill development

3.2

Work-Life balance

3.1

Salary & Benefits

2.9

Job Security

3.2

Company culture

2.8

Promotions/Appraisal

2.9

Work Satisfaction

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