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Firstsource Solutions Non Voice Customer Service Executive Interview Questions and Answers

Updated 20 Mar 2024

2 interviews found

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Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024.

2 Interview Rounds

1

Aptitude Test Round

Normal question to clear assessment

2

HR Round (1 Question)

  • Q1. Tell me about yourself

I applied via Naukri.com and was interviewed in Jan 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Why should we hire you?
  • Q2. They give you scenario s and ask you to solve them

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't waste your time by applying to ths bloody company.

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Jan 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Introduction & Basics
  • Q2. Introduction Basics
Interview experience
4
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Sep 2023.

2 Interview Rounds

1

Assignment Round

Online we have to take this assessment
They will randomly give a topic about that we have to write (essay)

2

One-on-one Round (1 Question)

  • Q1. Self introduction They will give a topic we have to speak about 5 minutes
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Jun 2023.

2 Interview Rounds

1

Assignment Round

Check our vocabulary and grammar

2

HR Round (2 Questions)

  • Q1. About yourself what is your qualifications and experience
  • Q2. Your goals regard our company

Interview Preparation Tips

Interview preparation tips for other job seekers - Well prepare vocabulary and grammar and also typing speed on keyboard.
Interview experience
3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Mar 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Face to Face Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Tell me about your college Day.
3

AMCAT Round (2 Questions)

  • Q1. Vice process questions
  • Q2. All voice based question,English test
4

HR Round (1 Question)

  • Q1. Introduction,salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for introduction

I applied via Walk-in and was interviewed in Sep 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Brief introduction, last work experience and reason for leaving the last job , comfortable with night shift or not
3

One-on-one Round (1 Question)

  • Q1. Introduction, extempore any topic, last work experience, family background, why this industry and some more common questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is the key to get a job and its gonna be a very easy interview. The process is time taking so make sure you carry some snacks and water bottle with you.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (2 Questions)

  • Q1. Normal basic questions
  • Q2. Tell something about your self and just one min topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Alot of stress onethinig is good about this company is you can get the exact salary on the exact date

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Aptitude Test Round

Aptitude technical questions

3

HR Round (1 Question)

  • Q1. Self intro and job details
4

One-on-one Round (1 Question)

  • Q1. Job salary process and teams and contion. Process details

Interview Preparation Tips

Interview preparation tips for other job seekers - Maximum languages is low to the interview and after developing the person will company

I applied via Company Website and was interviewed before Jun 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (3 Questions)

  • Q1. Introduce your self ...
  • Q2. What is your past company experience
  • Q3. Where do you stay.....

Interview Preparation Tips

Interview preparation tips for other job seekers - we should prepare for interview....

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions Non Voice Customer Service Executive interview?
Firstsource Solutions interview process usually has 2 rounds. The most common rounds in the Firstsource Solutions interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for Firstsource Solutions Non Voice Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are Customer Service, non voice, Communication Skills, Non Voice Process and Spoken English.

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People are getting interviews through

based on 2 Firstsource Solutions interviews
WalkIn
Job Portal
50%
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Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

Firstsource Solutions Non Voice Customer Service Executive Reviews and Ratings

based on 1 review

2.0/5

Rating in categories

4.0

Skill development

2.0

Work-Life balance

1.0

Salary & Benefits

1.0

Job Security

2.0

Company culture

1.0

Promotions/Appraisal

1.0

Work Satisfaction

Explore 1 Review and Rating
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