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3.9

based on 27.3k Reviews

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Teleperformance Customer Support Associate Reviews

based on 252 reviews
Updated 23 Dec, 2024

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.1

Work-Life balance

3.1

Skill development

3.1

Company culture

3.1

Salary & Benefits

2.9

Job Security

2.9

Work Satisfaction

2.8

Promotions/Appraisal

Top Mentions in Teleperformance Customer Support Associate Reviews

252 reviews found

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Top Teleperformance Customer Support Associate Interview Questions

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asked in Customer Support Associate interview
Q1. What do you know about social media?
View answers (6)
asked in Customer Support Associate interview
Q2. Some Customer Receiving Damaged or Short product then h ... read more
View answer (1)

Get interview-ready with top interview questions

View all 6 questions
asked in Customer Support Associate interview
Q3. What is customer support?
View answers (3)
asked in Customer Support Associate interview
Q4. What is BPO ?
View answers (2)
asked in Customer Support Associate interview
Q5. How to handle angry customer
View answers (2)
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Career Advice
2w (edited)
projectenginer
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·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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Customer Support Associate Jobs at Teleperformance

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More about working at Teleperformance

People also ask about Teleperformance's Customer Support Associates

How is Teleperformance to work for?
Teleperformance is rated 3.3 out of 5, based on 252 reviews by employees on AmbitionBox. Teleperformance is known for Work-Life balance which is rated at the top and given a rating of 3.1. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 3.1 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 3.1 at Teleperformance by 252 employees. While job security is rated 2.9 and work-life balance is rated 3.1 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.
Is work from home available in Teleperformance?
According to AmbitionBox, 20% Teleperformance employees work from home permanently, and 4% work from office 2 days/week (based on 46 AmbitionBox reviews in last 6 months).

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Teleperformance Customer Support Associate Reviews by Locations

Teleperformance Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 252 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 67% of emp...loyees reported the working days at Teleperformance as Rotational Shift. 51% employees reported the work timings at Teleperformance as Strict timing. Read more

Work Policy for Teleperformance Customer Support Associate

i
Workplace policy may vary based on Department, Designation and Location.

based on 46 reviews in last 6 months

Work from office

Work from office

74%
Permanent work from home

Permanent work from home

20%
Hybrid

Hybrid

6%

2 days/week from office

4%

Other hybrid work policies

2%

Gender Based Ratings for Teleperformance Customer Support Associate

based on 240 reviews
3.4
Rated by 97 Women

Rated 3.3 for Work-Life Balance and 3.1 for Salary & Benefits

women
3.3
Rated by 143 Men

Rated 3.2 for Skill Development and 3.2 for Company Culture

men

Working Days for Teleperformance Customer Support Associate

based on 253 reviews
Rotational Shift
67%
Monday to Saturday
21%
Monday to Friday
6%
Other
5%
Alternate Saturday off
1%

Work Timings for Teleperformance Customer Support Associate

based on 253 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
49%
12%
6%
33% employees reported other strict timings

Shift Timings for Teleperformance Customer Support Associate

based on 253 reviews
Day shift
Night shift
80%
20%

Business Travel for Teleperformance Customer Support Associate

based on 253 reviews
No travel
75%
Within city
18%
Within country
5%
International travel
2%
Teleperformance Customer Support Associate Salary
based on 670 salaries
₹1.1 L/yr - ₹5 L/yr
At par with the average Customer Support Associate Salary in India
View more details
Employee Benefits for Teleperformance Customer Support Associate
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
3 total responses
softskill
Job/Soft skill training
7 total responses
meal
Cafeteria
5 total responses
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