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3.9

based on 27.2k Reviews

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Teleperformance Customer Support Associate Reviews

based on 251 reviews
Updated 20 Dec, 2024

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.1

Work-Life balance

3.1

Skill development

3.1

Company culture

3.1

Salary & Benefits

2.9

Job Security

2.9

Work Satisfaction

2.8

Promotions/Appraisal

Top Mentions in Teleperformance Customer Support Associate Reviews

251 reviews found

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Top Teleperformance Customer Support Associate Interview Questions

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Q1. What do you know about social media?
View answers (6)
Q2. Some Customer Receiving Damaged or Short product then h ... read more
View answer (1)

Get interview-ready with top interview questions

View all 6 questions
Q3. What is customer support?
View answers (3)
Q5. How to handle angry customer
View answers (2)
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Customer Support Associate Jobs at Teleperformance

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People also ask about Teleperformance's Customer Support Associates

Is Teleperformance a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 251 employee reviews, it's clear that most customer support associates have an average experience working at Teleperformance. Work-Life balance holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about work-life balance and career growth on AmbitionBox.
Does Teleperformance pay their Customer Support Associates well?
According to AmbitionBox reviews, Teleperformance customer support associates rate their salary and benefits at 3.1 out of 5, based on 251 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's customer support associates salaries here and to read reviews specifically about salary and benefits at Teleperformance for customer support associates, click here.
How is the work culture at Teleperformance for Customer Support Associates?
Work culture at Teleperformance for customer support associates is rated 3.1 out of 5 by 251 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for customer support associates, click here.
How is the job security at Teleperformance for Customer Support Associates?
Based on 251 reviews on AmbitionBox, Teleperformance's customer support associates rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance. To read reviews about job security at Teleperformance for customer support associates, click here.
Is work from home available to Customer Support Associates at Teleperformance?
According to AmbitionBox, 20% of Teleperformance's customer support associates work from home permanently, 74% work from the office, and 6% follow a hybrid model, based on 45 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Teleperformance for customer support associates, click here.
How do I get a job at Teleperformance as a Customer Support Associate?
To get a job at Teleperformance as a Customer Support Associate, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.

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Work Policy for Teleperformance Customer Support Associate

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Workplace policy may vary based on Department, Designation and Location.

based on 45 reviews in last 6 months

Work from office

Work from office

74%
Permanent work from home

Permanent work from home

20%
Hybrid

Hybrid

6%

2 days/week from office

4%

Other hybrid work policies

2%

Gender Based Ratings for Teleperformance Customer Support Associate

based on 239 reviews
3.4
Rated by 97 Women

Rated 3.3 for Work-Life Balance and 3.1 for Salary & Benefits

women
3.3
Rated by 142 Men

Rated 3.2 for Skill Development and 3.2 for Company Culture

men

Working Days for Teleperformance Customer Support Associate

based on 252 reviews
Rotational Shift
67%
Monday to Saturday
21%
Monday to Friday
6%
Other
5%
Alternate Saturday off
1%

Work Timings for Teleperformance Customer Support Associate

based on 252 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
49%
12%
6%
33% employees reported other strict timings

Shift Timings for Teleperformance Customer Support Associate

based on 252 reviews
Day shift
Night shift
80%
20%

Business Travel for Teleperformance Customer Support Associate

based on 252 reviews
No travel
75%
Within city
18%
Within country
5%
International travel
2%
Teleperformance Customer Support Associate Salary
based on 671 salaries
₹1.1 L/yr - ₹5 L/yr
At par with the average Customer Support Associate Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
3 total responses
softskill
Job/Soft skill training
7 total responses
meal
Cafeteria
5 total responses
View All
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