Teleperformance Customer Support Associate Reviews
based on 251 reviews
Updated 20 Dec, 2024
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.1
Work-Life balance
3.1
Skill development
3.1
Company culture
3.1
Salary & Benefits
2.9
Job Security
2.9
Work Satisfaction
2.8
Promotions/Appraisal
Teleperformance is rated
3.3 out of 5 stars on
AmbitionBox, based on 251 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.3 out of 5 stars on
AmbitionBox, based on 251 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Teleperformance Customer Support Associate Reviews
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251 reviews found
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Popular
Customer Support Associate in
Chennai
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 20 Sep 2024
Likes
In teleperformance I like the most is work time and break hours . 9 hours login time with 1 jour break time.
Dislikes
In outbound sales pressure is rhe problem for the employees to continue in that ompany
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Mumbai
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 06 Aug 2024
Likes
No Work Pressure, Good Environment, Salary Credit On Last Day Of Month, ETC.
Dislikes
Management of SBI Life Insurance, No Understanding Employee's Need And Want, Harrasment...
Customer Support Associate in
Mumbai
Full Time
·
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 06 Aug 2024
Likes
Ok company
Dislikes
The team leads are noob put you on Dap for no reason
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Kolkata
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 Aug 2024
Likes
All is well
Dislikes
Nothing much
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Teleperformance.
Customer Support Associate in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Aug 2024
Likes
Salary
Dislikes
Team leader " Jagdish" is very horrible person. He kick out candidates (french) language. After 3 to 4 months. He literally mentally tochure to people.
Their salary structure is too less than expectation.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Srinagar
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 25 Jul 2024
Likes
Working at teleperformance in the beginning months was good,
Dislikes
No work life balance, no flexibility, lot of work pressure. Had to do more than 80 calls per day including sending mails and sms simultaneously which was very difficult to manage
Customer Support Associate in
Bhiwandi
Full Time
·
Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 24 Jul 2024
Likes
Good place to work with
Dislikes
Not approving leaves. Only work 7 days week
Customer Support Associate in
Kolkata
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 19 Jul 2024
Likes
Nothing I like about teleperformence
Dislikes
Worst company ever , the work culture is just terrible I have worked with teleperformence for more than 1year and it's most 3rd class office
Customer Support Associate in
Indore
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 17 Jul 2024
Likes
Positive work environment
Dislikes
Getting promotion can be a tough task here.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Gurgaon / Gurugram
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 14 Jul 2024
Likes
No, I waste my time, work, persons everything very bad
Dislikes
Everything, nothing is good in this company
Customer Support Associate in
Kolkata
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 11 Jul 2024
Likes
salary is good compared to others
Dislikes
job security is very very poor
Customer Support Associate in
Vadodara
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Jul 2024
Likes
Management and process and environment
Dislikes
Nothing all about is a good
Customer Support Associate in
Mohali
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Jul 2024
Likes
Work environment, facilities and supportive team
Dislikes
Nothing, because I have learned so many things from Tp which has helped me grow
Customer Support Associate in
Mumbai
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 27 Jun 2024
Likes
Good
Dislikes
Environment is toxic as some people target
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Agra
Full Time
·
Customer Success, Service & Operations - Other Department
People also ask about Teleperformance's Customer Support Associates
Is Teleperformance a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 251 employee reviews, it's clear that most customer support associates have an average experience working at Teleperformance. Work-Life balance holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about work-life balance and career growth on AmbitionBox.
Does Teleperformance pay their Customer Support Associates well?
According to AmbitionBox reviews, Teleperformance customer support associates rate their salary and benefits at 3.1 out of 5, based on 251 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's customer support associates salaries here and to read reviews specifically about salary and benefits at Teleperformance for customer support associates, click here.
How is the work culture at Teleperformance for Customer Support Associates?
Work culture at Teleperformance for customer support associates is rated 3.1 out of 5 by 251 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for customer support associates, click here.
How is the job security at Teleperformance for Customer Support Associates?
Based on 251 reviews on AmbitionBox, Teleperformance's customer support associates rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance. To read reviews about job security at Teleperformance for customer support associates, click here.
Is work from home available to Customer Support Associates at Teleperformance?
According to AmbitionBox, 20% of Teleperformance's customer support associates work from home permanently, 74% work from the office, and 6% follow a hybrid model, based on 45 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Teleperformance for customer support associates, click here.
How do I get a job at Teleperformance as a Customer Support Associate?
To get a job at Teleperformance as a Customer Support Associate, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.
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Teleperformance Customer Support Associate Reviews by Locations