Fusion CX "Work Culture" Reviews

Likes

I’ve been working at fusion CX and it’s been a fantastic experience. The company fosters a collaborative and inclusive work environment that encourages growth and learning. The leadership team is supportive, and there’s a strong emphasis on work-life balance. I feel valued and appreciated, which motivates me to perform at my best every day. Fusion has an amazing work culture where employees are encouraged to share ideas and take ownership of their projects. The team is filled with talented and passionate people who are always willing to help each other out. The regular team-building activities and recognition programs make it a fun and engaging place to work. One of the best things about working at Fusion is the focus on professional development. There are plenty of opportunities to attend workshops, training sessions, and seminars. The company invests in its employees, helping them build skills that not only benefit their current role but also their overall career path....Read More

Dislikes

None

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good work culture. Great environment..

Dislikes

Need to look into the salary and appraisal part as well.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work culture is good

Dislikes

There is no salary increment even after IGP promoted increment is not satisfactory frequent process change

Likes

Nothing.... worst system ever

Dislikes

Everything....from the management to work culture

Likes

Good work culture in fusion

Dislikes

Nothing right now

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Nothing

Dislikes

Work culture, baised ness , Corporate politics, never provide salalry on time

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Environment , Company Culture , Job Security

Dislikes

Salary , Work and Life Balance

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Good corporate office want to work as per the policy and good to gain knowledge and gives exposure to other region.

Dislikes

The work culture is totally bad they make the policy and they break the policy as per the management requirement.

Likes

Work culture is good but after 1year or there is no ijp facility to improve your skills and knowledge

Dislikes

After 1-2yr later No promotion

Work Details

Work policy: I joined this company wfh mode after that wfo

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The worst BPO in Kolkata. Nothing to like here.

Dislikes

Each n everything was disgusting over there. The employees, the management, their so called OB Ma'am, work culture everything was disgusting.They are running a circus, they are playing career game under the name of a company. They recruiting people like "We have a urgent requirement asour business is ramping up bla bla bla...." then suddenly after 1.5weeks they through you like a use and through pen just because you have shown your own way to work, your own knowledge about recruitment, new ideas to work, new ideas for growth. Their so called HR department and their HR AM JJ who don't know how to speak in English, how to recruit people, they are working like their servant. If you are not be a good servant of them you will be thrown out from the company on the very next day. It was happened to me and my team who got recruit on a urgent basis in Fusion on month of April after 1.5week they said we can not afford too much manpower in recruitment coz our business is not running good, while we asked for some certain notice period they said we can't give you that much of time coz we can't pay for those days.Also they have committed us that we will be getting our salary by end of the month(April) not on 1st of the next month but after taking 40 to 50 follow ups on 7th of the next month(May) got half of the salary. As per the commitment given by Saikat Banerjee, Amrita Banerjee and Anindyasri Chatterjee I was expecting my buyout amount which I paid my previous company to join this circus(Fusion BPO) but I didn't get that.Till now while I'm taking follow up from Saikat Banerjee he is saying awaiting from approval from Oindrila Banerjee. Is she not active in the system from last two months, from an active employee how much time it will take to give a approval..? Is it take more than two months to take approval..?They are thinking all are fool over the world they are the only samrtest in the World, so let me tell you one thing no you are wrong.You all are puppet of the circus with zero brain and the circus running by Oindrila Banerjee who is having a tipical thought about recruitment. Such a scam BPO over the Kolkata,Sec-V. One last thing by this month if I 'll not get my rest of the amount will take legal action against you. Have fun with your circus team....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

It's a great company, I have 15 years of job experience, but this kind of work culture I haven't seen in my career. Here, you learn actual corporate work culture, and, most importantly, things you will definitely get rewards if you give your 100% for company.

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Just one thing that I like is you get salary on time and log in on website and other things on website is good.

Dislikes

Work culture, working environment and HR department and management all are very very poor. Agents are getting frustrated is just 10 to 15 days and if anyone join in any process everyone get training but in Fusion give poor training and training is not paid no matter how long training days are and no matter how far is your home. If Fusion offering incentive to any agent for any reason but fusion not giving incentive to any agent expect Sales agent if they full fill there target....Read More

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.