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Firstsource Solutions

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3.7

based on 4.6k Reviews

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Firstsource Solutions Customer Support Associate Reviews

Updated 6 Feb, 2025
Overall Rating
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3.6/5
based on 65 reviews

Rating distribution

Category Ratings

3.6

Job security

3.2

Company culture

3.2

Work satisfaction

3.1

Skill development

3.0

Salary

3.0

Work-life balance

2.5

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What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

43% employees reported

Flexible timing

Flexible timing

57% employees reported

No travel

No travel

62% employees reported

View more detailed insights

Gender based rating

3.8
female

Rated by Women

19 reviews

3.5
male

Rated by Men

45 reviews

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Top Mentions in Firstsource Solutions Customer Support Associate Reviews
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65 reviews found

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Read Firstsource Solutions Customer Support Associate Reviews based on locations

4.1
 Bangalore / Bengaluru

 (20)

3.9
 Chennai

 (13)

2.3
 Mumbai

 (7)

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People also ask about Firstsource Solutions's Customer Support Associates

How is Firstsource Solutions to work for?
Firstsource Solutions is rated 3.6 out of 5, based on 65 reviews by employees on AmbitionBox. Firstsource Solutions is known for Job security which is rated at the top and given a rating of 3.6. However, Career growth is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 3.0 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 3.2 at Firstsource Solutions by 65 employees. While job security is rated 3.6 and work-life balance is rated 3.0 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 65 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 43% of employees reported the working days at Firstsource Solutions as Monday to Friday. 57% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more
Firstsource Solutions Office Photos
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Firstsource Solutions Customer Support Associate Salary
based on 221 salaries
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₹1 L/yr - ₹5 L/yr
7% less than the average Customer Support Associate Salary in India
View more details
Employee Benefits for Firstsource Solutions Customer Support Associate
cab
Office cab/shuttle
2 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
3 total responses
+2 more benefits
Compare Firstsource Solutions with

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3.7
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