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Cogent E Services

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3.3

based on 2.9k Reviews

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Cogent E Services Reviews

Updated 21 Feb, 2025
Overall Rating
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3.3/5
based on 2.9k reviews

neutral trend On-Par with industry's average

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Rating distribution

Category Ratings

3.2

Job security

3.2

Skill development

3.1

Work-life balance

3.0

Company culture

3.0

Work satisfaction

2.9

Salary

2.9

Promotions

What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

83% employees reported

Rotational Shift

Rotational Shift

53% employees reported

Flexible timing

Flexible timing

49% employees reported

No travel

No travel

66% employees reported

View more detailed insights

Gender based rating

3.3
female

Rated by Women

748 reviews

3.3
male

Rated by Men

1.9k reviews

Cogent E Services is rated 3.3 out of 5 stars on AmbitionBox, based on 2.9k company reviews.This rating reflects an average employee experience, indicating moderate satisfactio ... Read more
Cogent E Services is rated 3.3 out of 5 stars on AmbitionBox, based on 2.9k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All
Customer Success, Service & Operations
3.2
Β β€’Β 1.2k Reviews
Sales & Business Development
3.6
Β β€’Β 163 Reviews
BFSI, Investments & Trading
3.2
Β β€’Β 131 Reviews
Quality Assurance
3.1
Β β€’Β 101 Reviews
Engineering - Software & QA
3.4
Β β€’Β 83 Reviews
Finance & Accounting
3.7
Β β€’Β 52 Reviews

2.9k reviews found

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Top Cogent E Services Interview Questions

asked in Customer Support Associate interview
Q1. Suppose you have written quick learner in your strength , What do you mean ... read more
View answer (1)
asked in C.S.A interview
Q2. How you will handle unhappy customers like he is continuously abusing you ?
View answer (1)

Get interview-ready with top interview questions

View all 60 questions
asked in Customer Support Executive interview
Q3. How to up sales the product? Can you explain
View answer (1)
asked in Customer Service Associate interview
Q4. Ctrl+z= undo Ctrl+x=cut Ctrl+v=paste Ctrl+A= select all Ctrl+c=copy
View answer (1)
asked in Assistant Manager interview
Q5. How do you calculate shrinkage, attrition, C-Sat, Occupancy and utilization ... read more
View answer (1)
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Day to Day Office
2w (edited)
greatking
Β·
A Team Lead
From PIP to Promotion – The Greatest Jugaad Story Ever!
Hey, AB fam, PIP = Corporate death sentence. I was there tooπŸ₯²β€”panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.πŸ˜‰ The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! πŸ˜‚πŸ‘‡
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People also ask about Cogent E Services

Is Cogent E Services a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 2.9k employee reviews, it's clear that most employees have an average experience working at Cogent E Services. Job security holds the highest rating at 3.2, while salary is rated the lowest amongst all factors at 2.9. Read reviews about job security and salary on AmbitionBox.
Does Cogent E Services pay their employees well?
According to AmbitionBox reviews, Cogent E Services employees rate their salary and benefits at 2.9 out of 5, based on 2.9k reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services salaries here and to read reviews specifically about salary and benefits at Cogent E Services, click here .
How is the work culture at Cogent E Services?
Work culture at Cogent E Services is rated 3.0 out of 5 by 2.9k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Cogent E Services, click here .
How is the job security at Cogent E Services?
Based on 2.9k reviews on AmbitionBox, Cogent E Services employees rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services. To read reviews about job security at Cogent E Services, click here .
Is work from home available at Cogent E Services?
According to AmbitionBox, 8% of Cogent E Services employees work from home permanently, 83% work from the office, and 9% follow a hybrid model, based on 345 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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Cogent E Services Reviews by Locations

Cogent E Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2.9k Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 53%... of employees reported the working days at Cogent E Services as Rotational Shift. 51% employees reported the work timings at Cogent E Services as Strict timing. Read more
Cogent E Services Salaries in India
Customer Service Associate
968 salaries
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β‚Ή1 L/yr - β‚Ή5 L/yr

Customer Service Executive
568 salaries
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β‚Ή1 L/yr - β‚Ή4.4 L/yr

Customer Care Executive
508 salaries
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β‚Ή1 L/yr - β‚Ή4 L/yr

Team Lead
401 salaries
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β‚Ή1 L/yr - β‚Ή4.6 L/yr

Customer Support Executive
333 salaries
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β‚Ή1.2 L/yr - β‚Ή4 L/yr

Explore more salaries
Employee Benefits at Cogent E Services
cab
Office cab/shuttle
19 total responses
freemeal
Free meal
7 total responses
joining
Joining bonus
2 total responses
retirement
Retirement benefits
1 total response
+17 more benefits
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