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TTEC India Customer Service Representative Interview Questions and Answers
Updated
23 Jul 2024
4 interviews found
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4 Interview Rounds
Interview Questions
- Q1. In the first round, they will ask you a brief introduction and some basic questions.
View Answers (2)
- Q2. Tell me something about yourself
Add Answer
- Q3. Why you want to leave your current employer?
Add Answer
- Q4. Why you want to join Motif
Add Answer
- Q5. Why you want to leave / left your previous / current job?
Add Answer
- Q6. What are your goals?
Add Answer
- Q7. What is your strength and weakness?
Add Answer
- Q8. Are you studying ?
Add Answer
- Q9. Are you expected to take any leaves for longer duration in next 6 months?
Add Answer
Interview Preparation Tips
Round: Test
Experience: Aptitude test
Round: Test
Experience: Typing test
Round: Test
Experience: English test ( depending upon the process they're hiring you for )
Round: Test
Experience: Essay writing
Experience: Aptitude test
Round: Test
Experience: Typing test
Round: Test
Experience: English test ( depending upon the process they're hiring you for )
Round: Test
Experience: Essay writing
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Normal question about your re Round (2 Questions)
- Q1. What's your hobbies..? Add Answer
- Q2. What is the customer service representatives job role and what are you thinking about this job? Add Answer
2
Technical Round (1 Question)
- Q1. Writing test in this test they will give you a paragraph Add Answer
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Tell me something about yourself Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be ready to get hired everyone is very good there
6 Interview Rounds
Interview Questions
- Q1. Final interview with hr
Add Answer
Interview Preparation Tips
Round: Essay writing
Experience: Should people need computer knowledge & internet proficiency in todays world.
Round: Test
Experience: Aptitude
Experience: Should people need computer knowledge & internet proficiency in todays world.
Round: Test
Experience: Aptitude
TTEC India interview questions for designations
Customer Service Representative Jobs at TTEC India
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about TTEC India?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Aug 2024.
3 Interview Rounds
1
HR Round (2 Questions)
- Q1. Basic introduction about yourself Add Answer
- Q2. Like how did you heard about to etc Add Answer
2
HR Round (2 Questions)
- Q1. Operation round Add Answer
- Q2. Mock call test etc Add Answer
3
Aptitude Test Round
Amcat and versent test which is very basic
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare your self insha allah you will be selected just be confident and try to improve communication skills
Dwyane Carl Paet
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Walk-in and was interviewed in Oct 2023.
3 Interview Rounds
1
Aptitude Test Round
It was quite easy and fast
2
Group Discussion Round
Nerve wracking because it was a group interview and you must answer without being pressured
3
One-on-one Round (2 Questions)
- Q1. What is the reason you will leave the company? Add Answer
- Q2. The reason that will make me leave on this company is to pursue my dream which is to be in IT industry, ever since I was a child I dreamed to build or to progra...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just answer with clarity an honesty
Customer Service Representative Interview Questions
IntouchCX
Maricel Ballaran
posted on 25 Sep 2023
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (5 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Why do you want to work with Intouch CX Add Answer
- Q3. What do you know about Intouch Cx View Answers (1)
- Q4. Do you have accessible wifi? View Answers (1)
- Q5. Are you able to setup a desk? View Answers (1)
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. What is your strength Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - - Confidence and English Speaking skills
Customer Service Representative Interview Questions
Etech Global Services
Jay pR
posted on 12 Jan 2023
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Dec 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Technical Round (3 Questions)
- Q1. Use of Shortcut keys on keyboard View Answers (1)
- Q2. What is telecommunication View Answers (1)
- Q3. How to handle customer on chat View Answers (1)
3
HR Round (1 Question)
- Q1. However the same thing Add Answer
4
One-on-one Round (1 Question)
- Q1. Where are you from why you are not your view Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Pathetic interviewer and wrost treatment for employees
Skills evaluated in this interview
Customer Service Representative Interview Questions
Sykes Business Services Of India
Anonymous
posted on 1 Sep 2023
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Basic introduction and JAM Add Answer
- Q2. Depends on individual Add Answer
3
Case Study Round
Basic case studies of process to test skills
4
HR Round (1 Question)
- Q1. Focused on individual speaking and hobbies, future goals etx Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - No need to worry just focus on your speaking and analytical skills
TTEC India Interview FAQs
How many rounds are there in TTEC India Customer Service Representative interview?
TTEC India interview process usually has 1-2 rounds. The most common rounds in the TTEC India interview process are One-on-one Round and Technical.
How to prepare for TTEC India Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TTEC India. The most common topics and skills that interviewers at TTEC India expect are Customer Service, Social Media, bpo, Customer Experience and MS Office.
What are the top questions asked in TTEC India Customer Service Representative interview?
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Join TTEC India Spark your potential
Customer Service Representative Interview Questions from Similar Companies
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TTEC India Customer Service Representative Reviews and Ratings
based on 53 reviews
Rating in categories
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