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TTEC India Customer Service Representative Reviews

Updated 21 Mar, 2025
Overall Rating
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3.9/5
based on 55 reviews

Rating distribution

Category Ratings

4.2

Company culture

3.7

Work-life balance

3.5

Work satisfaction

3.4

Skill development

3.3

Job security

2.9

Salary

2.6

Promotions

What employees say about TTEC India?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

84% employees reported

Flexible timing

Flexible timing

63% employees reported

No travel

No travel

69% employees reported

Gender based rating

3.8
female

Rated by Women

14 reviews

4.0
male

Rated by Men

36 reviews

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Top Mentions in TTEC India Customer Service Representative Reviews

55 reviews found

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What people are saying about TTEC India

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I want to ask whether we are allowed to keep our mobile phones with us and use them during the job hours? I'm Relocating to Ahemdabad
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People also ask about TTEC India's Customer Service Representatives

Is TTEC India a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 55 employee reviews, it's clear that most customer service representatives have an average experience working at TTEC India. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about company culture and career growth on AmbitionBox.
Does TTEC India pay their Customer Service Representatives well?
According to AmbitionBox reviews, TTEC India customer service representatives rate their salary and benefits at 2.9 out of 5, based on 55 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about TTEC India's customer service representatives salaries here and to read reviews specifically about salary and benefits at TTEC India for customer service representatives, click here .
How is the work culture at TTEC India for Customer Service Representatives?
Work culture at TTEC India for customer service representatives is rated 4.2 out of 5 by 55 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at TTEC India. To read reviews specifically about work culture at TTEC India for customer service representatives, click here .
How is the job security at TTEC India for Customer Service Representatives?
Based on 55 reviews on AmbitionBox, TTEC India's customer service representatives rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at TTEC India.

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Join TTEC India Spark your potential
TTEC India Customer Service Representative Salary
based on 180 salaries
₹1.6 L/yr - ₹5 L/yr
At par with the average Customer Service Representative Salary in India
View more details
cab
Office cab/shuttle
3 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
4 total responses
softskill
Job/Soft skill training
5 total responses
+2 more benefits
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