TTEC India Customer Service Representative Reviews
based on 12 reviews
Updated 13 Nov, 2023
Overall Rating
4.1/5
How AmbitionBox ratings work?
Category Ratings
4.3
Company culture
3.7
Work-Life balance
3.7
Skill development
3.6
Job Security
3.3
Work Satisfaction
3.1
Salary & Benefits
2.8
Promotions/Appraisal
TTEC India is rated
4.1 out of 5 stars on
AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
TTEC India is rated
4.1 out of 5 stars on
AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in TTEC India Customer Service Representative Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
12 reviews found
for
"salary"
Return to all reviews
Customer Service Representative in
Ahmedabad
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 Jul 2023
Likes
Rest all okay
Dislikes
Salary doesn't get credited early when the data is already collected every month of 25th
Every one depends on salary atleast it should be done before 5th date of the month. For me 5th date of each month is deadline day for all payments. This is very dissatisfing service when we do work ontime and such delay is not acceptable. Specially, for this month it's already 4th and not yet credited....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Customer Service Representative in
Ahmedabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 Oct 2023
Likes
The work culture was good. I learned many new things as i was a fresher and this was my first company. We can easily reach out to the Sups & Above if needed. Everyone was cooperative.
Dislikes
The salary and increment is the part which i dislike about this company, it can be improved.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We love that you are having a wonderful working experience with us. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Customer Service Representative in
Ahmedabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 03 Jun 2023
Likes
Work Culture
Dislikes
Promotion criterias, salary structure changes
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Ahmedabad
Full Time
·
eCommerce Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 06 Feb 2023
Likes
TEAM WORK
Dislikes
Everything, Salary was less, no job security
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave us a review. We constantly seek solutions for our employees to have the best working experience at TTEC. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com
Customer Service Representative in
Ahmedabad
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 13 May 2022
Likes
They are great in terms of providing trainings, supportive colleagues.
Dislikes
Less salary and growth opportunities
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
We appreciate your feedback, and we are committed to using comments like yours to improve our employee experience. Thank you.
Customer Service Representative (working remotely)
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Nov 2023
Likes
Everything . Highly supportive Management with best culture.
Dislikes
Salary is low and Appraisal is also very low.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative (working remotely)
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 30 Dec 2022
Likes
They provide work from home and never force their employees to join office.
Dislikes
Salary is less, pathetic appraisals, no scope for skill development limited internal postings
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave us a review. We understand your point of view and want to assure you that we are constantly looking for solutions for our employees to have the best working experience at TTEC. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com
You are reading trusted reviews. Keep reading to find out more about
TTEC India.
Customer Service Representative (working remotely)
Chat Process Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 19 Jun 2022
Likes
Good working culture , WFH during covid, provides complete system at home, good upper management, good training session.
Dislikes
No work life balance if you're associated with eBay process, less compensation, no salary hikes
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. Your observations and questions help us better understand how we can improve as a company.
People also ask about TTEC India's Customer Service Representatives
Is TTEC India a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 12 employee reviews, it's clear that most customer service representatives have a positive experience working at TTEC India. Company culture holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about company culture and career growth on AmbitionBox.
Does TTEC India pay their Customer Service Representatives well?
According to AmbitionBox reviews, TTEC India customer service representatives rate their salary and benefits at 3.1 out of 5, based on 12 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about TTEC India's customer service representatives salaries here and to read reviews specifically about salary and benefits at TTEC India for customer service representatives, click here.
How is the work culture at TTEC India for Customer Service Representatives?
Work culture at TTEC India for customer service representatives is rated 4.3 out of 5 by 12 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at TTEC India. To read reviews specifically about work culture at TTEC India for customer service representatives, click here.
How is the job security at TTEC India for Customer Service Representatives?
Based on 12 reviews on AmbitionBox, TTEC India's customer service representatives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at TTEC India for customer service representatives, click here.
Tell us how to improve this page.
TTEC India Customer Service Representative Reviews by Locations