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3.7

based on 1.2k Reviews

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TTEC India Customer Service Representative Reviews

based on 13 reviews
Updated 15 Oct, 2023

Overall Rating

4.1/5
How AmbitionBox ratings work?

Category Ratings

4.3

Company culture

3.7

Work-Life balance

3.7

Skill development

3.6

Job Security

3.3

Work Satisfaction

3.1

Salary & Benefits

2.8

Promotions/Appraisal

Top Mentions in TTEC India Customer Service Representative Reviews

13 reviews found for "work culture"

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Career Advice
1w (edited)
projectenginer
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works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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People also ask about TTEC India's Customer Service Representatives

Is TTEC India a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 13 employee reviews, it's clear that most customer service representatives have a positive experience working at TTEC India. Company culture holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about company culture and career growth on AmbitionBox.
Does TTEC India pay their Customer Service Representatives well?
According to AmbitionBox reviews, TTEC India customer service representatives rate their salary and benefits at 3.1 out of 5, based on 13 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about TTEC India's customer service representatives salaries here and to read reviews specifically about salary and benefits at TTEC India for customer service representatives, click here.
How is the work culture at TTEC India for Customer Service Representatives?
Work culture at TTEC India for customer service representatives is rated 4.3 out of 5 by 13 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at TTEC India. To read reviews specifically about work culture at TTEC India for customer service representatives, click here.
How is the job security at TTEC India for Customer Service Representatives?
Based on 13 reviews on AmbitionBox, TTEC India's customer service representatives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at TTEC India for customer service representatives, click here.

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TTEC India Customer Service Representative Reviews by Locations

TTEC India Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 TTEC India reviews submitted by TTEC India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if TTEC India is the right company for you. 84% of employees reported ...the working days at TTEC India as Rotational Shift. 63% employees reported the work timings at TTEC India as Flexible timing. Read more
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Gender Based Ratings for TTEC India Customer Service Representative

based on 48 reviews
4.3
Rated by 13 Women

Rated 4.4 for Company Culture and 4.1 for Work-Life Balance

women
4.0
Rated by 35 Men

Rated 4.2 for Company Culture and 3.5 for Work-Life Balance

men

Working Days for TTEC India Customer Service Representative

based on 53 reviews
Rotational Shift
84%
Monday to Friday
14%
Other
2%

Work Timings for TTEC India Customer Service Representative

based on 53 reviews
Flexible timing
Strict (9pm - 6am)
Strict (11am - 8pm)
63%
7%
7%
23% employees reported other strict timings

Shift Timings for TTEC India Customer Service Representative

based on 53 reviews
Day shift
Night shift
64%
36%

Business Travel for TTEC India Customer Service Representative

based on 53 reviews
No travel
69%
Within city
20%
Within country
7%
International travel
4%
TTEC India Customer Service Representative Salary
based on 181 salaries
₹1.1 L/yr - ₹5 L/yr
At par with the average Customer Service Representative Salary in India
View more details
Employee Benefits for TTEC India Customer Service Representative
cab
Office cab/shuttle
3 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
4 total responses
softskill
Job/Soft skill training
5 total responses
+2 more benefits
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