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TTEC India Customer Service Representative Interview Questions and Answers for Experienced

Updated 23 Jul 2024

3 interviews found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Normal question about your re Round (2 Questions)

  • Q1. What's your hobbies..?
  • Q2. What is the customer service representatives job role and what are you thinking about this job?
2

Technical Round (1 Question)

  • Q1. Writing test in this test they will give you a paragraph

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Round: Test
Experience: Aptitude test

Round: Test
Experience: Typing test

Round: Test
Experience: English test ( depending upon the process they're hiring you for )

Round: Test
Experience: Essay writing

6 Interview Rounds

Interview Questions

Interview Preparation Tips

Round: Essay writing
Experience: Should people need computer knowledge & internet proficiency in todays world.

Round: Test
Experience: Aptitude

Customer Service Representative Jobs at TTEC India

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Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Aug 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Basic introduction about yourself
  • Q2. Like how did you heard about to etc
2

HR Round (2 Questions)

  • Q1. Operation round
  • Q2. Mock call test etc
3

Aptitude Test Round

Amcat and versent test which is very basic

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your self insha allah you will be selected just be confident and try to improve communication skills
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Aptitude Test Round

They will be biased and looks matters alot in their gurgaon office

2

HR Round (2 Questions)

  • Q1. Introduction about urself
  • Q2. Why did u leave ur current organisation
Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about you Hobbys
  • Q2. Strength and weakness

I applied via Naukri.com and was interviewed in Mar 2022.

1 Interview Round

1

HR Round (4 Questions)

  • Q1. Why are you looking for a change?
  • Q2. Simple template in the salary right now
  • Q3. Hi u r right now u can
  • Q4. Hsjjejejej me know if you

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi greetings for the salary right now u can selected for
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Feb 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (8 Questions)

  • Q1. Tell me about yourself
  • Q2. Why you want to join this company
  • Q3. What was your previous salar and why do you leave that company
  • Q4. How to convince an rude customer
  • Q5. Are you comfortable in rotational shifts
  • Q6. What is your salary expectations
  • Q7. Till when you will work with us
  • Q8. Why should we hire you
3

Aptitude Test Round

You need to give an Grammer test and typing test

Interview Preparation Tips

Interview preparation tips for other job seekers - Test is easy. You need to type minimum 25 to 30 words with 90℅ of accuracy in typing test

I applied via Referral and was interviewed in Apr 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluency must be in the interview rounad

I applied via Walk-in and was interviewed before Mar 2021.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Speak about the given topic for 1 minute
2

Telephonic Call Round (1 Question)

  • Q1. You must give the answer within 5 seconds on the phone

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your calm and give every answer only after understanding the question correctly

TTEC India Interview FAQs

How many rounds are there in TTEC India Customer Service Representative interview for experienced candidates?
TTEC India interview process for experienced candidates usually has 2 rounds. The most common rounds in the TTEC India interview process for experienced candidates are Technical.
How to prepare for TTEC India Customer Service Representative interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TTEC India. The most common topics and skills that interviewers at TTEC India expect are Customer Service, customer support, Account Management, Non Voice Process and Written Communication.
What are the top questions asked in TTEC India Customer Service Representative interview for experienced candidates?

Some of the top questions asked at the TTEC India Customer Service Representative interview for experienced candidates -

  1. In the first round, they will ask you a brief introduction and some basic quest...read more
  2. Writing test in this test they will give you a paragr...read more

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3.7

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3.7

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