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Teleperformance Real Time Analyst Interview Questions and Answers
Updated
23 Aug 2021
2 interviews found
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Anonymous
I applied via Naukri.com and was interviewed in Feb 2021.
4 Interview Rounds
Interview Questions
- Q1. 1. All Basic Question Related to WFM like Occupancy , Shrinkage, attrition, SL/SLA etc... 2.Why you are looking for job change ? 3.Skill set and Work Experience...read more
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be Confident while answering and Make sure you are the right guy to fit for the position and be prepared before attempt the interview .
Interview questions from similar companies
Shreya Mukherjee
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via LinkedIn and was interviewed in Oct 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. WFM basics like SLA Add Answer
- Q2. Correlation between WFM terms View Answers (1)
Interview experience
Excellent
Difficulty level
Hard
Duration
Less than 2 weeks
Result
No response
I applied via Referral and was interviewed in Oct 2024.
2 Interview Rounds
1
One-on-one Round (3 Questions)
- Q1. How to reduce attrition View Answers (1)
- Q2. How to control shrinkage View Answers (1)
- Q3. How to improve communication View Answers (1)
2
One-on-one Round (2 Questions)
- Q1. How to reduce error count View Answers (1)
- Q2. How to manage team Add Answer
Skills evaluated in this interview
Interview experience
Excellent
Difficulty level
Moderate
Duration
4-6 weeks
Result
No response
I applied via Referral and was interviewed in Aug 2024.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Explain about Hyderabad(mostly asked present place people who lived) Add Answer
- Q2. Introduce yourself? View Answers (1)
2
One-on-one Round (3 Questions)
- Q1. Explain about schooling life ? View Answers (1)
- Q2. Explain about your dream? View Answers (1)
- Q3. Reason for choosing this particular domain? View Answers (1)
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
I applied via Job Portal
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about yourself. Add Answer
- Q2. What is your understanding of the job description? Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
HR Round (1 Question)
- Q1. About normal WFM questions and about me Add Answer
2
One-on-one Round (1 Question)
- Q1. Interviewer asked about deep WFM things Add Answer
3
Aptitude Test Round
It was excel test which was based on WFM questions
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Nov 2023.
1 Interview Round
1
Technical Round (3 Questions)
- Q1. Technical round was taken by the 2 operation managers. Quotations asked related to accounting entries, excel formulas, application based questions. Add Answer
- Q2. What is accounting entry for an invoice booking, accrual, prepayment and depreciation. View Answers (1)
- Q3. Excel formulas to club two cell values and what are limitations of VLOOKUP formula. View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be prepared with accounting entries, good excel knowledge and few basic + advance excel formulas.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via LinkedIn and was interviewed in Apr 2023.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
General Aptitude and Communication Test
3
Assignment Round
Excel and Workforce Management Technical test
4
One-on-one Round (3 Questions)
- Q1. Workload Calculations Add Answer
- Q2. Schedule Tools such as IEX, Calabrio, Verint Add Answer
- Q3. Realtime scenrios Add Answer
5
One-on-one Round (2 Questions)
- Q1. Realtime Scenrios Add Answer
- Q2. No other questions, Explained Job Description Add Answer
Interview Preparation Tips
Topics to prepare for IntouchCX Senior Real Time Analyst interview:
- Real Time Analysis
- call center
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. What was the last conflict with your manager? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I didn't share any conflict as such.
Teleperformance Interview FAQs
How to prepare for Teleperformance Real Time Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Real Time Analysis, RTA, WFM, Workforce Management and Forecasting.
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People are getting interviews through
based on 1 Teleperformance interview
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Interview Questions from Similar Companies
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Teleperformance Real Time Analyst Reviews and Ratings
based on 48 reviews
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