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Teleperformance Senior Executive Operations Interview Questions and Answers
Teleperformance Senior Executive Operations Interview Experiences
4 interviews found
Selected
I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.
(4 Questions)
- Q1. Your past experience
- Q2. Why you want join
- Q3. Why are looking for this position
- Q4. Your hobbies and likings
Interview Preparation Tips
I applied via Referral and was interviewed in Feb 2022. There were 2 interview rounds.
(3 Questions)
- Q1. What are your salary expectations?
- Q2. Tell me about yourself.
- Q3. Share details of your previous job.
VHD
Interview Preparation Tips
But my TL is very nic & supportive.
I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.
It was normal no difficulty questioning
(2 Questions)
- Q1. Previous experience
- Q2. Tell you prev ex
- Ans.
I have over 10 years of experience in senior executive operations, leading cross-functional teams to drive operational efficiency and excellence.
Led cross-functional teams to streamline processes and improve operational efficiency
Implemented strategic initiatives to optimize resource allocation and drive cost savings
Developed and executed operational plans to meet and exceed organizational goals
Managed vendor relations...
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What people are saying about Teleperformance
I applied via Walk-in and was interviewed before Nov 2021. There were 2 interview rounds.
(4 Questions)
- Q1. Why would I hired you..?
- Q2. If you got hired then after
- Q3. Salary expectation, where will you see your self after 5 years
- Q4. Communication skills
Interview Preparation Tips
- Practice Management
- Communication Skills
- Knowledge Management
Teleperformance interview questions for designations
Interview questions from similar companies
Senior Executive Operations Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 11 Aug 2024
First round was basically they check our grammatical mistakes in assignments
Senior Executive Operations Interview Questions & Answers
iEnergizer
Anonymous
posted on 17 May 2024
(1 Question)
- Q1. Why did you leave your last job.
- Ans. Left my last job because of an immediate unfortunate circumstance, no issue with the organization
Interview Preparation Tips
Senior Executive Operations Interview Questions & Answers
Firstsource Solutions
Santhosh Kevin
posted on 4 Jun 2024
(2 Questions)
- Q1. Self introduction
- Q2. Previous work experience
(3 Questions)
- Q1. Can you please tell me something about your self !?
- Q2. Why do you want to work for a BPO
- Q3. Are you okay working on Rotational shifts and night shifts ?
(1 Question)
- Q1. What do you know abouy customer service ?
- Ans.
Customer service is the provision of assistance and support to customers before, during, and after purchase.
Customer service involves understanding the needs and expectations of customers
It includes effective communication, problem-solving, and conflict resolution skills
Providing timely and accurate information to customers is crucial
Going above and beyond to exceed customer expectations can lead to customer loyalty an...
(1 Question)
- Q1. How do you handle an upset customer
- Ans.
I listen to their concerns, empathize with them, and offer a solution to their problem.
Listen actively to their concerns
Empathize with their situation
Offer a solution to their problem
Apologize for any inconvenience caused
Follow up to ensure their satisfaction
Interview Preparation Tips
I applied via Referral and was interviewed in May 2021. There were 6 interview rounds.
Interview Questionnaire
1 Question
- Q1. It's all about my experience and education
Interview Preparation Tips
Senior Executive Operations Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 8 May 2024
Selected
Related to social media
My test was easy to get the job for back office
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Teleperformance Senior Executive Operations Reviews and Ratings
based on 28 reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.2k
salaries
| ₹1 L/yr - ₹8 L/yr |
|
Customer Service Associate
6.1k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.4k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹5.5 L/yr |
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