Teleperformance Senior Executive Operations Interview Questions and Answers

Q1. Self introduction, previous experience
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Q1. Self intro and based on the project they might ask you to speak in local language
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Q1. Can you provide a brief description of your work experience?
Ans. 
Over 10 years of experience in operations management, leading teams to improve efficiency and productivity.
• Managed cross-functional teams to streamline processes and reduce costs

• Implemented new technologies to enhance operational effectiveness

• Developed and implemented strategic plans to meet organizational goals

• Led continuous improvement initiatives to drive performance and quality

• Collaborated with senior leadership to...read more
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Q2. What is the reason for the gaps in your employment history?
Ans. 
I took time off to care for a sick family member and to focus on personal development.
• Took time off to care for a sick family member

• Focused on personal development

• Exploring new career opportunities
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Q1. Education history and family members residing with you
Ans. 
I have a Bachelor's degree in Business Administration and live with my spouse and two children.
• Bachelor's degree in Business Administration

• Living with spouse and two children
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Q2. Where do you see yourself in the next five years?
Ans. 
In the next five years, I see myself leading a successful team, implementing innovative strategies, and driving operational excellence.
• Leading a high-performing team to achieve company goals

• Implementing innovative strategies to improve operational efficiency

• Driving continuous improvement and operational excellence

• Expanding my knowledge and skills through professional development opportunities
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Q1. What is your process-related knowledge, and why did you choose Concentrix over other companies?
Ans. 
I have extensive process-related knowledge gained through years of experience in operations management. I chose Concentrix for its reputation for excellence and opportunities for growth.
• Extensive experience in operations management, including process optimization and efficiency improvement

• Strong understanding of industry best practices and standards

• Proven track record of successfully implementing process improvements i...read more
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Q2. No leaves for 6 months and probation period is 1 year
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Q1. What is your favorite movie, and can you describe it?
Ans. 
My favorite movie is The Shawshank Redemption, a powerful drama about hope and friendship in the face of adversity.
• The Shawshank Redemption is a film directed by Frank Darabont, based on a novella by Stephen King.

• The movie follows the story of Andy Dufresne, a banker who is wrongly convicted of murder and sent to Shawshank State Penitentiary.

• It explores themes of friendship, hope, and redemption as Andy forms a bond wi...read more
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Q2. Where do you want to travel why
Ans. 
I would love to travel to Japan to experience the unique blend of traditional culture and modern technology.
• Fascinated by the rich history and traditions of Japan

• Interested in exploring the bustling cities like Tokyo and Kyoto

• Excited to try authentic Japanese cuisine like sushi and ramen

• Curious about visiting historic temples and gardens

• Eager to witness the cherry blossom season in full bloom
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Q3. Describe your hobbies
Ans. 
My hobbies include hiking, cooking, and playing the guitar.
• I enjoy hiking in the mountains and exploring new trails.

• I love experimenting with new recipes and cooking for friends and family.

• Playing the guitar helps me relax and unwind after a long day.
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Q4. Describe your pet
Ans. 
My pet is a playful and affectionate golden retriever named Max.
• Golden retriever breed

• Playful and affectionate personality

• Name: Max
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Q5. Can you work under pressure
Ans. 
Yes, I thrive in high-pressure situations and have a proven track record of delivering results under tight deadlines.
• I have experience working in fast-paced environments where quick decision-making and problem-solving are essential.

• I am able to prioritize tasks effectively and remain calm under pressure.

• In my previous role, I successfully managed a project with a tight deadline and delivered it ahead of schedule.
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Simple maths reasoning computer knowledge

Mock call was there active listings skills

Related to social media

My test was easy to get the job for back office

Q1. How does revenue recognition work
Ans. 
Revenue recognition is the process of recording revenue in a company's financial statements when it is earned.
• Revenue is recognized when it is realized or realizable and earned, regardless of when cash is received.

• It involves determining the amount of revenue to record and when to record it.

• Different industries may have specific guidelines for revenue recognition, such as the percentage-of-completion method for constru...read more
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