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WNS Senior Executive Operations Interview Questions and Answers
WNS Senior Executive Operations Interview Experiences
3 interviews found
(3 Questions)
- Q1. Can you please tell me something about your self !?
- Q2. Why do you want to work for a BPO
- Q3. Are you okay working on Rotational shifts and night shifts ?
(1 Question)
- Q1. What do you know abouy customer service ?
- Ans.
Customer service is the provision of assistance and support to customers before, during, and after purchase.
Customer service involves understanding the needs and expectations of customers
It includes effective communication, problem-solving, and conflict resolution skills
Providing timely and accurate information to customers is crucial
Going above and beyond to exceed customer expectations can lead to customer loyalty an...
(1 Question)
- Q1. How do you handle an upset customer
- Ans.
I listen to their concerns, empathize with them, and offer a solution to their problem.
Listen actively to their concerns
Empathize with their situation
Offer a solution to their problem
Apologize for any inconvenience caused
Follow up to ensure their satisfaction
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.
(1 Question)
- Q1. Please brief about yourself?
Selected
I applied via Recruitment Consulltant and was interviewed before Oct 2022. There were 3 interview rounds.
HR round, Essay writing 5000 words in 20 minutes on given topic, Grammer Test, Then Ops Round, typing test.
(1 Question)
- Q1. Only personal information to check fluency in English, work experience, location
Interview Preparation Tips
- Prepare an essay on any topic
- Be grammatically good
- Be fluent
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Interview questions from similar companies
I applied via Campus Placement and was interviewed before Mar 2021. There were 2 interview rounds.
I was given with some scenarios and they would like to know what would be my decision in those scenarios.
Interview Preparation Tips
2.questions regarding my favt subject
3.questions regarding my combinations which taken during graduation
Interview Questionnaire
1 Question
- Q1. The interviewer was very good. And the interview went very smooth. But once I got to know I am selected the next procedures took more than a week and the hr who was responsible for all this was not replyin...
Interview Preparation Tips
Senior Executive Operations Interview Questions & Answers
Teleperformance
Anonymous
posted on 8 Feb 2024
Selected
I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.
(4 Questions)
- Q1. Your past experience
- Q2. Why you want join
- Q3. Why are looking for this position
- Q4. Your hobbies and likings
Interview Preparation Tips
(1 Question)
- Q1. How does revenue recognition work
- Ans.
Revenue recognition is the process of recording revenue in a company's financial statements when it is earned.
Revenue is recognized when it is realized or realizable and earned, regardless of when cash is received.
It involves determining the amount of revenue to record and when to record it.
Different industries may have specific guidelines for revenue recognition, such as the percentage-of-completion method for constru...
Interview Preparation Tips
Senior Executive Operations Interview Questions & Answers
Teleperformance
Anonymous
posted on 25 Nov 2022
I applied via Walk-in and was interviewed before Nov 2021. There were 2 interview rounds.
(4 Questions)
- Q1. Why would I hired you..?
- Q2. If you got hired then after
- Q3. Salary expectation, where will you see your self after 5 years
- Q4. Communication skills
Interview Preparation Tips
- Practice Management
- Communication Skills
- Knowledge Management
Senior Executive Operations Interview Questions & Answers
Teleperformance
Anonymous
posted on 16 Mar 2022
I applied via Referral and was interviewed in Feb 2022. There were 2 interview rounds.
(3 Questions)
- Q1. What are your salary expectations?
- Q2. Tell me about yourself.
- Q3. Share details of your previous job.
VHD
Interview Preparation Tips
But my TL is very nic & supportive.
Senior Executive Operations Interview Questions & Answers
Teleperformance
Anonymous
posted on 22 Aug 2023
I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.
It was normal no difficulty questioning
(2 Questions)
- Q1. Previous experience
- Q2. Tell you prev ex
- Ans.
I have over 10 years of experience in senior executive operations, leading cross-functional teams to drive operational efficiency and excellence.
Led cross-functional teams to streamline processes and improve operational efficiency
Implemented strategic initiatives to optimize resource allocation and drive cost savings
Developed and executed operational plans to meet and exceed organizational goals
Managed vendor relations...
Interview Preparation Tips
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WNS Senior Executive Operations Interview Process
based on 3 interviews
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WNS Senior Executive Operations Reviews and Ratings
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Rating in categories
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Senior Associate
13.4k
salaries
|  ₹0 L/yr - ₹0 L/yr |
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Associate
4.7k
salaries
| ₹0 L/yr - ₹0 L/yr |
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Associate Lead
3.3k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Assistant Manager
3.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
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Senior Associate Operations
2.9k
salaries
| ₹0 L/yr - ₹0 L/yr |
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