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Concentrix Corporation
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Concentrix Corporation Senior Executive Operations Interview Questions and Answers
Concentrix Corporation Senior Executive Operations Interview Experiences
7 interviews found
Selected
I was interviewed in Aug 2024.
(5 Questions)
- Q1. What is your favorite movie, and can you describe it?
- Q2. Where do you want to travel why
- Q3. Describe your hobbies
- Q4. Describe your pet
- Q5. Can you work under pressure
Simple maths reasoning computer knowledge
Mock call was there active listings skills
Interview Preparation Tips
First round was basically they check our grammatical mistakes in assignments
Pranay Das
Selected
I applied via LinkedIn and was interviewed before Jan 2024. There were 2 interview rounds.
This is related to customer service and English communication.
(1 Question)
- Q1. Aspects of cultural fit were explored during the HR round of your interview.
Selected
Related to social media
My test was easy to get the job for back office
Concentrix Corporation interview questions for designations
Selected
I was interviewed before Feb 2024.
(2 Questions)
- Q1. Can you provide a brief description of your work experience?
- Ans.
Over 10 years of experience in operations management, leading teams to improve efficiency and productivity.
Managed cross-functional teams to streamline processes and reduce costs
Implemented new technologies to enhance operational effectiveness
Developed and implemented strategic plans to meet organizational goals
Led continuous improvement initiatives to drive performance and quality
Collaborated with senior leadership to...
- Q2. What is the reason for the gaps in your employment history?
- Ans.
I took time off to care for a sick family member and to focus on personal development.
Took time off to care for a sick family member
Focused on personal development
Exploring new career opportunities
(2 Questions)
- Q1. Education history and family members residing with you
- Ans.
I have a Bachelor's degree in Business Administration and live with my spouse and two children.
Bachelor's degree in Business Administration
Living with spouse and two children
- Q2. Where do you see yourself in the next five years?
- Ans.
In the next five years, I see myself leading a successful team, implementing innovative strategies, and driving operational excellence.
Leading a high-performing team to achieve company goals
Implementing innovative strategies to improve operational efficiency
Driving continuous improvement and operational excellence
Expanding my knowledge and skills through professional development opportunities
(2 Questions)
- Q1. What is your process-related knowledge, and why did you choose Concentrix over other companies?
- Ans.
I have extensive process-related knowledge gained through years of experience in operations management. I chose Concentrix for its reputation for excellence and opportunities for growth.
Extensive experience in operations management, including process optimization and efficiency improvement
Strong understanding of industry best practices and standards
Proven track record of successfully implementing process improvements i...
- Q2. No leaves for 6 months and probation period is 1 year
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Apr 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Some technical questions
- Q2. Logical question
Question answer about story
(1 Question)
- Q1. Self introduction
Interview Preparation Tips
I applied via Referral and was interviewed before Jun 2021. There were 3 interview rounds.
(1 Question)
- Q1. Self introduction, previous experience
(1 Question)
- Q1. Self intro and based on the project they might ask you to speak in local language
Interview Preparation Tips
- Self intro
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Senior Executive Operations Interview Questions & Answers
iEnergizer
Anonymous
posted on 17 May 2024
(1 Question)
- Q1. Why did you leave your last job.
- Ans. Left my last job because of an immediate unfortunate circumstance, no issue with the organization
Interview Preparation Tips
Senior Executive Operations Interview Questions & Answers
Firstsource Solutions
Santhosh Kevin
posted on 4 Jun 2024
(2 Questions)
- Q1. Self introduction
- Q2. Previous work experience
(3 Questions)
- Q1. Can you please tell me something about your self !?
- Q2. Why do you want to work for a BPO
- Q3. Are you okay working on Rotational shifts and night shifts ?
(1 Question)
- Q1. What do you know abouy customer service ?
- Ans.
Customer service is the provision of assistance and support to customers before, during, and after purchase.
Customer service involves understanding the needs and expectations of customers
It includes effective communication, problem-solving, and conflict resolution skills
Providing timely and accurate information to customers is crucial
Going above and beyond to exceed customer expectations can lead to customer loyalty an...
(1 Question)
- Q1. How do you handle an upset customer
- Ans.
I listen to their concerns, empathize with them, and offer a solution to their problem.
Listen actively to their concerns
Empathize with their situation
Offer a solution to their problem
Apologize for any inconvenience caused
Follow up to ensure their satisfaction
Interview Preparation Tips
Concentrix Corporation Interview FAQs
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Concentrix Corporation Senior Executive Operations Interview Process
based on 6 interviews
1 Interview rounds
- Aptitude Test Round
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Concentrix Corporation Senior Executive Operations Reviews and Ratings
based on 93 reviews
Rating in categories
|
Customer Service Executive
3.7k
salaries
|  ₹0.9 L/yr - ₹7.8 L/yr |
|
Advisor
3.7k
salaries
| ₹0.9 L/yr - ₹6 L/yr |
|
Assistant Manager
3.3k
salaries
| ₹2.9 L/yr - ₹10.2 L/yr |
|
Senior Representative
3.1k
salaries
| ₹1.5 L/yr - ₹6.5 L/yr |
|
Content Moderator
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| ₹1.7 L/yr - ₹5 L/yr |
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