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Teleperformance
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posted on 5 Mar 2021
I applied via Referral and was interviewed in Apr 2021. There were 3 interview rounds.
To change a process, identify the problem, gather data, brainstorm solutions, implement and monitor the new process.
Identify the problem with the current process
Gather data to understand the problem and identify areas for improvement
Brainstorm potential solutions with input from stakeholders
Implement the new process and communicate changes to all relevant parties
Monitor the new process to ensure it is effective and mak
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