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Teleperformance Interview Questions, Process, and Tips for Freshers

Updated 25 Mar 2025

Top Teleperformance Interview Questions and Answers for Freshers

View all 57 questions

Teleperformance Interview Experiences for Freshers

Popular Designations

316 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Fair and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Where you look yourself after 5years
  • Q2. Why do you join this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Tele performance company is good for freshers to gain experience and knowledge
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tel us about your Last Job
  • Q2. Tell us about yourself.
  • Q3. Tell me about yourself
  • Q4. Tell me about your last experience
  • Q5. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Top Teleperformance Customer Service Associate Interview Questions and Answers

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (40)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (40)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. One on one interview with the HR, mostly judged by communication skills
Round 2 - Aptitude Test 

Basic test for aptitude including typing test

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare basic questions and be confident

Top Teleperformance Customer Service Executive Interview Questions and Answers

Q1. Q.9 what do you know about BPO or teleperformance?
View answer (20)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 4 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Tell about yourself
  • Q2. Which public figure do you admire the most
  • Q3. What is your location
  • Q4. What is your current CTC
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why is your hometown famous
Round 3 - Aptitude Test 

AMCAT assessment consist of 4-5 sections I scored 76 which is way too high

Round 4 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Mock Call & call etiquettes

Senior Customer Service Associate Interview Questions asked at other Companies

Q1. Do you know numbers in Hindi?
View answer (2)

Teleperformance interview questions for popular designations

 Customer Care Executive

 (183)

 Customer Service Executive

 (154)

 Customer Service Associate

 (128)

 Customer Support Executive

 (79)

 Technical Support Executive

 (42)

 Analyst

 (35)

 Customer Support Associate

 (29)

 Team Lead

 (28)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(7 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Why do you want to join us?
  • Q3. What is your salary expectations?
  • Q4. Are you willing to relocate here?
  • Q5. Are you comfortable with night shifts?
  • Q6. Do you have any work experience?
  • Q7. When will you be able to join us?
Round 2 - Aptitude Test 

Typing test, versant test.

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best... You can make in to this organization.

Customer Care Associate Interview Questions asked at other Companies

Q1. What are the exterior emulsions has in asian paints?
View answer (20)

Get interview-ready with Top Teleperformance Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a detail-oriented and analytical individual with a strong background in credit and risk analysis.

    • Strong analytical skills

    • Detail-oriented

    • Background in credit and risk analysis

  • Answered by AI
  • Q2. Why are you join this company
  • Ans. 

    I am excited to join this company because of its strong reputation in the industry and the opportunities for growth and development.

    • Strong reputation in the industry

    • Opportunities for growth and development

    • Excited about the company's values and culture

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always try . Do not stop

Credit Risk Analyst Interview Questions asked at other Companies

Q1. How would you impute missing value when we don't ant to use single value for imputation?
View answer (1)

Jobs at Teleperformance

View all
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about domain controller
  • Q2. What is Active Directory ?

Interview Preparation Tips

Topics to prepare for Teleperformance Technical Support Engineer interview:
  • CCNA
  • Cloud Computing
Interview preparation tips for other job seekers - Don’t join tp as a desktop support

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Apr 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Speak on a given topic
  • Ans. 

    I will speak on the importance of effective communication in customer support.

    • Effective communication builds trust and rapport with customers

    • Active listening is crucial to understand customer needs and concerns

    • Clear and concise language helps avoid misunderstandings

    • Empathy and patience are key in resolving customer issues

    • Using positive language can help de-escalate tense situations

  • Answered by AI
  • Q3. Are you comfortable with core night shift?

Top Teleperformance Customer Support Associate Interview Questions and Answers

Q1. What do you know about social media?
View answer (6)

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (33)
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Aug 2023. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Variable cost.............
  • Q2. Overhead..........
Round 2 - Assignment 

Excel test..............

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why to join .............
  • Ans. 

    I am excited about the opportunity to contribute my financial expertise and leadership skills to a dynamic and growing organization like yours.

    • I am impressed by the company's reputation and success in the industry.

    • I believe my experience and qualifications align well with the requirements of the Assistant Manager Finance role.

    • I am eager to work with a talented team and contribute to the company's financial growth and s...

  • Answered by AI
  • Q2. Variable cost vs fixed cost ........
  • Ans. 

    Variable costs change with production levels while fixed costs remain constant.

    • Variable costs fluctuate based on production volume (e.g. raw materials, labor)

    • Fixed costs remain the same regardless of production levels (e.g. rent, salaries)

    • Variable costs are directly related to the level of output, while fixed costs are independent of output

    • Understanding the distinction between variable and fixed costs is crucial for bu

  • Answered by AI
Round 4 - One-on-one 

(2 Questions)

  • Q1. Current CTC.........
  • Q2. How would you rate yourself in excel...............
  • Ans. 

    I would rate myself as highly proficient in Excel.

    • I have extensive experience using advanced functions and formulas in Excel.

    • I am skilled in creating complex financial models and analyzing large datasets.

    • I have successfully automated various reporting processes using VBA macros.

    • I am proficient in data visualization techniques using pivot tables and charts.

    • I have completed advanced Excel courses and certifications to en

  • Answered by AI

Assistant Manager Finance Interview Questions asked at other Companies

Q1. What will be accounting entry for provision for doubtful debts and why its necessary.
View answer (1)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Round 1 Hr and Round 2 with client
  • Q2. Tell me about yourself What is your hobby? Expalin Tell me a scenario where you have handle adamant or irated customer A mock call
  • Q3. Are you comfortable in working 24*7 shift

Interview Preparation Tips

Topics to prepare for Teleperformance Senior Social Media Executive interview:
  • Mock call
Interview preparation tips for other job seekers - Be confident because the interviewer himself has no idea about the answers , they will just check yopur communication skill and how confident you are

Senior Social Media Executive Interview Questions asked at other Companies

Q1. What got you interested in Social Media Marketing?
View answer (1)

Teleperformance Interview FAQs

How many rounds are there in Teleperformance interview for freshers?
Teleperformance interview process for freshers usually has 2-3 rounds. The most common rounds in the Teleperformance interview process for freshers are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, customer support, Communication Skills, voice process and Customer Handling.
What are the top questions asked in Teleperformance interview for freshers?

Some of the top questions asked at the Teleperformance interview for freshers -

  1. Tell me about this product how will sell to the custo...read more
  2. How you will maintain the balance between operations and quality so that they d...read more
  3. 1. Self introduce 2. What the merits and demerits Pandemic ? 3 About Contents ...read more
How long is the Teleperformance interview process?

The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.

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Teleperformance Interview Process for Freshers

based on 144 interviews

Interview experience

4
  
Good
View more

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Teleperformance Reviews and Ratings

based on 30.3k reviews

3.9/5

Rating in categories

3.8

Skill development

3.8

Work-life balance

3.7

Salary

3.8

Job security

3.8

Company culture

3.6

Promotions

3.7

Work satisfaction

Explore 30.3k Reviews and Ratings
International Blended Process @Gurgaon

Gurgaon / Gurugram

0-3 Yrs

₹ 2.75-3.5 LPA

Assistant Operations Manager

Kolkata

3-5 Yrs

Not Disclosed

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