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Teleperformance Customer Care Associate Interview Questions and Answers

Updated 9 Nov 2024

Teleperformance Customer Care Associate Interview Experiences

8 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(7 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Why do you want to join us?
  • Q3. What is your salary expectations?
  • Q4. Are you willing to relocate here?
  • Q5. Are you comfortable with night shifts?
  • Q6. Do you have any work experience?
  • Q7. When will you be able to join us?
Round 2 - Aptitude Test 

Typing test, versant test.

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best... You can make in to this organization.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to work in BPO sector
  • Q2. Tell something about yourself

Customer Care Associate Interview Questions Asked at Other Companies

Q1. What are the exterior emulsions has in asian paints?
Q2. How Many Coats apply in Smartcare Damp proof Advance or Ultra?
Q3. If any Dark Colours for using exterior border wall colour, How ma ... read more
Q4. What are the brand's available in shoppers Stop? How will you dea ... read more
Q5. How Much Water Dilution mix With 1 ltr exterior emulsion?
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

It was an logical reasoning test

Round 3 - HR 

(1 Question)

  • Q1. They asked about your background and give you scenarios to discuss
Round 4 - Group Discussion 

They give you scenarios

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this company.

I applied via Walk-in and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Group Discussion 

They'll only check if you can hold a conversation in English that's it.

Round 2 - Assignment 

They'll give you a paper and you are search goggle and write your answer even if you are wrong they'll take you

Round 3 - One-on-one 

(2 Questions)

  • Q1. Same boring method. They just want slaves to serve them
  • Q2. Are you comfortable with rotational shifts just that

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go to this company I swear to god they are pathetic don't believe my words but please do your research before even thinking about joining this hellhole

Teleperformance interview questions for designations

 Customer Care

 (3)

 Senior Customer Care Associate

 (1)

 Customer Care Executive

 (183)

 Customer Care Representative

 (2)

 Customer Care Manager

 (1)

 Customer Care Specialist

 (1)

 Customer Care Consultant

 (1)

 Customer Associate

 (3)

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Sale me your mobile phone.
  • Ans. 

    Introducing our latest mobile phone with advanced features and sleek design.

    • High-resolution display for stunning visuals

    • Powerful processor for smooth performance

    • Long-lasting battery for all-day usage

    • Impressive camera for capturing memorable moments

    • Expandable storage for all your files and media

    • Secure facial recognition and fingerprint sensor

    • Fast charging capability for convenience

    • Wide range of connectivity options

    • Sleek...

  • Answered by AI
  • Q2. How Can you come here
  • Ans. I will take a pg near the work place
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Good platform for freshers to Join a banking sector. Proper guidance of each an every product of banking.

I applied via Walk-in and was interviewed in Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. I Was asked for a Introduction in the screening round.
  • Q2. CCA is a job where they just need good communication skills nothing much.

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice your speaking skills before attending any interview.

He confident and you will make it.

I applied via Recruitment Consultant and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. It is all about the self confidence and about the particular process products knowledge....!!

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and give your Answers materialistic with effeive manner,whether you know the answe or not but do not left it blank. That is what sales required

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why I want to join their company?
  • Q2. Tell me about your self?

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Care Associate interview:
  • bpo
  • call center
Interview preparation tips for other job seekers - I just want to say do smart work, help your team members give good productivity.

Interview questions from similar companies

I applied via Walk-in and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why should I hire you
  • Q2. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview process for me

I applied via Recruitment Consultant and was interviewed before Jan 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself.
  • Q2. Questions related to previous job.
  • Q3. Typing test and Versant Round
  • Q4. Speak on any one topic
  • Q5. Why you want to join this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer the questions with confidence and don't behave casually.

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Care Associate interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and Group Discussion.
How to prepare for Teleperformance Customer Care Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are customer care, Customer Complaints, Customer Satisfaction, Customer Service and Night Shift.
What are the top questions asked in Teleperformance Customer Care Associate interview?

Some of the top questions asked at the Teleperformance Customer Care Associate interview -

  1. Sale me your mobile pho...read more
  2. It is all about the self confidence and about the particular process products k...read more
  3. Same boring method. They just want slaves to serve t...read more

Tell us how to improve this page.

Teleperformance Customer Care Associate Interview Process

based on 5 interviews

2 Interview rounds

  • HR Round
  • Aptitude Test Round
View more

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Teleperformance Customer Care Associate Salary
based on 143 salaries
₹1.2 L/yr - ₹4.6 L/yr
6% more than the average Customer Care Associate Salary in India
View more details

Teleperformance Customer Care Associate Reviews and Ratings

based on 48 reviews

3.4/5

Rating in categories

3.3

Skill development

3.0

Work-life balance

3.2

Salary

3.0

Job security

3.0

Company culture

3.0

Promotions

3.0

Work satisfaction

Explore 48 Reviews and Ratings
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