Teleperformance Interview Questions, Process, and Tips for Freshers

Q1. Your name and experience
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Q1. What is the role of data engineer?
Ans. 
Data engineers are responsible for designing, building, and maintaining the infrastructure that allows for the storage and analysis of data.
• Designing and implementing data pipelines to collect, process, and store data

• Building and maintaining data warehouses and databases

• Optimizing data workflows for efficiency and scalability

• Collaborating with data scientists and analysts to ensure data quality and accessibility

• Impleme...read more
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Q2. Explain operator in sql
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Operators in SQL are symbols used to perform operations on data, such as arithmetic, comparison, and logical operations.
• Operators in SQL include arithmetic operators (+, -, *, /), comparison operators (=, <>, >, <, >=, <=), logical operators (AND, OR, NOT), and more.

• Arithmetic operators are used to perform mathematical calculations on data, such as adding two numbers together.

• Comparison operators are used to compare va...read more
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Q3. Create query on notepad,
Ans. 
Create a query to find the total sales amount for each product category.
• Use GROUP BY clause to group the sales data by product category

• Use SUM() function to calculate the total sales amount for each category
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Q1. Introduce yourself briefly
Ans. 
I am a dedicated and experienced Customer Care Executive with a strong background in providing excellent customer service.
• Over 5 years of experience in customer service roles

• Skilled in handling customer inquiries and resolving issues

• Proficient in using CRM systems and other customer service tools

• Excellent communication and interpersonal skills

• Ability to remain calm and professional in high-pressure situations
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Q2. Why do you want to join customer service
Ans. 
I enjoy helping others and solving problems, making customer service a perfect fit for me.
• I have strong communication skills and enjoy interacting with people.

• I find satisfaction in resolving issues and providing excellent service to customers.

• I believe in the importance of customer satisfaction and building positive relationships.

• I am a patient and empathetic individual, which are essential qualities for customer serv
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There were four sections.. writing ,speaking, reading, listening..

Q1. Tell me about your self
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Q2. If experienced, then Tell me about your previous job role and responsibilities of previous job role.
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Q3. Tell me about your resume.
Ans. 
My resume showcases my experience in data analysis, including proficiency in SQL, Python, and data visualization tools.
• Proficient in SQL for data querying and manipulation

• Skilled in Python for data analysis and automation

• Experience with data visualization tools like Tableau and Power BI

• Strong analytical and problem-solving skills

• Previous projects include analyzing sales data to identify trends and patterns
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Q4. Tell me about your memorable Moment of life.
Ans. 
My memorable moment was when I graduated from college.
• Graduating from college after years of hard work

• Celebrating with family and friends

• Feeling a sense of accomplishment and pride
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Q1. Where they ask questions like ur self intro, about ur studies(background IT/Non IT),
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Q2. Why do u choose TP, wt u know about TP,
Ans. 
I chose TP because of its strong reputation in the industry and its focus on delivering innovative solutions.
• TP has a proven track record of success in the industry.

• I appreciate TP's commitment to innovation and cutting-edge technology.

• I have heard positive feedback from colleagues and industry professionals about TP's services.

• TP's values align with my own professional goals and aspirations.
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Q3. Asks ques' related to Google, Google products & uses, About ur projects, and soon on.
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Q1. Here they only test ur English communication skills ( which includes - Listening, Reading, Writing, Speaking Skills): SPEAKING SKILLS: They may ask to talk about ur Fav. Food/player/sports/place/person/ga...read more
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Which generally includes(aptitude, reasonings, english grammar, and behavioural questions)