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Teleperformance Customer Service Associate (Csa) Interview Questions and Answers for Freshers
Updated
10 Mar 2022
2 interviews found
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Popular
I applied via Referral and was interviewed in Jan 2022.
2 Interview Rounds
1
Aptitude Test Round
The aptitude was so easy when I joined the Teleperformance in 2020.
It was so easy having mathematics of percentage calculation.
Second was having general knowledge questions.
And the last was English comprehensive questions...
It was so easy and you can crack the interview very easily.
I have given interview without any preparation. ?
2
Typing Test Round (3 Questions)
- Q1. Second round was of Typing test which was taken by the recruiter in that he will gave you a paragraph and you have to type in desktop having time. Its checks th...read more Add Answer
- Q2. After typing test the interviewer takes a check to your resume and Shortlist you for that job. And ask you about the personal info and what is you motive to wor...read more Add Answer
- Q3. Then the final round in which your AM takes the interview he will gave you a script and you have to translate it to hindi. It will be in English. After that he ...read more Add Answer
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Service Associate (Csa) interview:
Be what you are...
All the best☺️
- General knowledge
- English comprehensive
- Percentage
- General mathematics
Be what you are...
All the best☺️
Talha
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Tell me about yourself Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - if you had lost everything and don't have any future scope left with you please join it to earn your daily bread
Interview questions from similar companies
Customer Service Associate (Csa) Interview Questions
Concentrix Corporation
Anonymous
posted on 9 Sep 2017
I was interviewed before Sep 2016.
4 Interview Rounds
Interview Questions
- Q1. Work shift time, location,Traval and low salary.
Add Answer
Interview Preparation Tips
Round: HR Interview
Experience: Self introduction (English)
Previous company working details,regicnaction of previous company.
Tips: No
Round: HR Interview
Experience: No
Tips: No
Skills: Soft Skills
Experience: Self introduction (English)
Previous company working details,regicnaction of previous company.
Tips: No
Round: HR Interview
Experience: No
Tips: No
Skills: Soft Skills
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed in May 2024.
4 Interview Rounds
1
Assignment Round
This was Chat round, In this round we have to communicate with customer and resolve their queries through chat
2
HR Round (1 Question)
- Q1. About Self Introduction and Basic Questions about education Add Answer
3
Group Discussion Round
Given a topic (15min time)to complete
4
One-on-one Round (3 Questions)
- Q1. Asked about myself and family background Add Answer
- Q2. About Education and why do you choose Add Answer
- Q3. Asked about night shift ,Is it ok or not Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It was really Easy to crack, just focus on communication skills and be confident.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Apr 2024.
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. Normal introduction Add Answer
- Q2. Career Objectives and experience View Answers (1)
- Q3. Qualifications and problem solving Add Answer
- Q4. Manager round and skill questions. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be very professional and confident for the interview
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in May 2024.
4 Interview Rounds
1
Group Discussion Round
Self introduction of candidate
2
Aptitude Test Round
Conducting exam for candidates
3
Assignment Round
Conducting exam for candidates
4
Technical Round (2 Questions)
- Q1. Speak about customer service Add Answer
- Q2. What do you know about bpo View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be a brave
Varsha Ajgaonkar
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Tell me about your self Add Answer
3
One-on-one Round (1 Question)
- Q1. Do you know any gds language View Answers (1)
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (6 Questions)
- Q1. Walk me through your resume Add Answer
- Q2. Why should we hire you? Add Answer
- Q3. What can you bring to the company? Add Answer
- Q4. What is your weaknesses? Add Answer
- Q5. What are your great strengths? Add Answer
- Q6. Are you flexible with shifts? Add Answer
3
HR Round (1 Question)
- Q1. Where do you see your self in the next 5 years ? Add Answer
Interview Preparation Tips
Topics to prepare for HGS Customer Care Executive interview:
- Reasearch the companies and
- Prepare set of questions
- Conduct yourself a mock intervie
Maxi's Seeara
I applied via Apna Jobs and was interviewed in Aug 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Explain breifly about anyone topic Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Have good communication skills
Maintain discipline
Be prepared for the interview
Be there in time
Maintain discipline
Be prepared for the interview
Be there in time
Interview Questions
- Q1. What did you do while you were at home (unemployed)?
View Answers (2)
- Q2. Why do you want to join us? / why should we hire you?
View Answers (1)
- Q3. How long would you stay here?
View Answers (1)
- Q4. Would you now not prepare for govt exams? Of yes why? If no why?
View Answers (4)
Interview Preparation Tips
Interview preparation tips for other job seekers - The interview was not very tough one. Only thing that matters is the confidence in yourself. Give your answers honestly, and most important is that you SHOULD have sensible answers to their questions. While answering the questions do not think about the grammar of your answer, focus on transferring your point properly, smoothly and easily.
Teleperformance Interview FAQs
How many rounds are there in Teleperformance Customer Service Associate (Csa) interview for freshers?
Teleperformance interview process for freshers usually has 2 rounds. The most common rounds in the Teleperformance interview process for freshers are Aptitude Test, Typing Test and Resume Shortlist.
What are the top questions asked in Teleperformance Customer Service Associate (Csa) interview for freshers?
Some of the top questions asked at the Teleperformance Customer Service Associate (Csa) interview for freshers -
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People are getting interviews through
based on 1 Teleperformance interview
Referral
100%
Low
Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.
Customer Service Associate (Csa) Interview Questions from Similar Companies
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Teleperformance Customer Service Associate (Csa) Reviews and Ratings
based on 57 reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹0.9 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.8 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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