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Foundever Technical Support Associate Interview Questions and Answers
Foundever Technical Support Associate Interview Experiences
2 interviews found
(2 Questions)
- Q1. Basic computer knowledge
- Q2. General hardware and software
(2 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and experienced Technical Support Associate with a passion for solving complex technical issues.
Over 5 years of experience in providing technical support to customers
Proficient in troubleshooting hardware and software issues
Excellent communication skills and ability to explain technical concepts to non-technical users
Certified in ITIL and CompTIA A+
Previous experience in managing a team of support tech
- Q2. Where do you stay
- Ans.
I currently stay in a rented apartment in downtown area.
I stay in a rented apartment
Located in downtown area
Close to public transportation
Nearby grocery stores and restaurants
Interview Preparation Tips
Technical Support Associate Interview Questions & Answers
Mohammed Rayyan Masood Siddiqui
posted on 6 Oct 2021
I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.
Interview Preparation Tips
For example, Elaborate on the answer to the question so that you can make the person understand that you are aware of the question instead of just replying few words which describe the answer.
Always remember it's an interview, not the end of the world.
You either get the job or you gain knowledge for your next interview, so it's a win-win situation.
As for tips and tricks, practise speaking by yourself in front of the mirror by asking yourself questions that might pop up during the interview so that you are much more confident and can be assured.
Sleep well, eat well and just go for it, there's nothing to lose!
Hope this helps.
Good luck Seekers!
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Interview questions from similar companies
Technical Support Associate Interview Questions & Answers
Teleperformance
Anonymous
posted on 3 Oct 2024
I applied via Company Website and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. VPN , Explain in terms of IT?
- Ans.
VPN is a technology that allows secure access to a private network over a public network like the internet.
VPN stands for Virtual Private Network
It encrypts data to ensure secure communication over public networks
It allows remote users to access private network resources securely
Common types include SSL VPN, IPsec VPN, and PPTP VPN
- Q2. How to resolve the issue of a computer while turn on?
- Ans.
To resolve the issue of a computer not turning on, check power connections, troubleshoot hardware components, and perform a power cycle.
Check power connections to ensure the computer is receiving power
Troubleshoot hardware components such as the power supply, motherboard, and RAM
Perform a power cycle by unplugging the computer, holding the power button for 30 seconds, then plugging it back in and turning it on
Check for...
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. What can you contribute to the company
- Q2. Why did you choose to apply bpo
Interview Preparation Tips
DEEKSHA D
I applied via Naukri.com and was interviewed in Jan 2022. There were 6 interview rounds.
(5 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
- Q5. If I'm ok with the shift.
Online test.
I had a online test which included Grammar language and comprehension and Typing speed .
(2 Questions)
- Q1. Introduction and Few technical questions
- Q2. Technical questions and few general Mental ability check.
Interview Preparation Tips
Technical Support Associate Interview Questions & Answers
TTEC India
Anonymous
posted on 23 Sep 2023
Selected
I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.
Basic details about the computer like speed test, ping test
(2 Questions)
- Q1. Questionnaire round by manager
- Q2. About yourself?
Technical Support Associate Interview Questions & Answers
Teleperformance
Prince Beniwal
posted on 3 Oct 2024
I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself??
- Ans.
I am a dedicated and experienced technical support professional with a strong background in troubleshooting and customer service.
Over 5 years of experience in providing technical support to customers
Proficient in troubleshooting hardware and software issues
Excellent communication skills and ability to explain technical concepts to non-technical users
Certified in ITIL and CompTIA A+
Previous experience working in a fast-
- Q2. Yesterday routine???
(2 Questions)
- Q1. VPN , what is VPN ??
- Q2. About troubleshooting??
Technical Support Associate Interview Questions & Answers
Teleperformance
burugu santhosh kumar
posted on 29 Jun 2024
(2 Questions)
- Q1. Self introduction
- Q2. About different customer queries
Typing grammer coll in the blanks
(2 Questions)
- Q1. About technology
- Q2. About products and Instagram
Technical Support Associate Interview Questions & Answers
Teleperformance
Mr Tyagi
posted on 11 Mar 2022
(2 Questions)
- Q1. Very practical and to the point
- Q2. Voice Assessment and non voice Assessment
Interview Preparation Tips
Technical Support Associate Interview Questions & Answers
Teleperformance
Ashutosh Saini
posted on 14 Sep 2022
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
(1 Question)
- Q1. Tell something about yourself, past working experience, BPO
Interview Preparation Tips
- Bpo
- Women empowerment
- Yesterday routine
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Foundever Technical Support Associate Interview Process
based on 1 interview
Interview experience
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Foundever Technical Support Associate Reviews and Ratings
based on 14 reviews
Rating in categories
|
Customer Service Professional
702
salaries
|  ₹1 L/yr - ₹5.5 L/yr |
|
Customer Service Executive
479
salaries
| ₹1.2 L/yr - ₹4.8 L/yr |
|
Customer Service Representative
377
salaries
| ₹1.4 L/yr - ₹4.2 L/yr |
|
Customer Support Executive
251
salaries
| ₹1.3 L/yr - ₹4.5 L/yr |
|
Team Lead
216
salaries
| ₹2.9 L/yr - ₹8.4 L/yr |
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