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IntouchCX Senior Consultant Interview Questions and Answers

Updated 12 Apr 2024

IntouchCX Senior Consultant Interview Experiences

3 interviews found

I applied via Naukri.com and was interviewed in Apr 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Personal details, qualifications, previous job experiences & all
Round 3 - Aptitude Test 

Aptitude text, paragraph & email writing

Round 4 - HR 

(1 Question)

  • Q1. HR lead will ask u about ur salary exp... Some job related question.. Like y u left previous organization...
Round 5 - One-on-one 

(1 Question)

  • Q1. Last & final round witj ops manager... He will ask you several questions & ask u to write a mail.

Interview Preparation Tips

Interview preparation tips for other job seekers - Little tough.........................

I applied via Walk-in and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Grammar, Email and Essay Writing 

(1 Question)

  • Q1. Grammar check, Email and Essay writing according to the situation given.
Round 2 - HR 

(1 Question)

  • Q1. Basic Questions like previous CTC and role requirement explanation.
Round 3 - One-on-one 

(1 Question)

  • Q1. Convince the manager that you are able to give your 100% to the role and responsibilities.
  • Ans. 

    I am highly motivated and committed to giving my best in every role and responsibility.

    • I have a track record of consistently delivering high-quality work and exceeding expectations.

    • I am dedicated to continuous learning and professional development to stay up-to-date with industry trends and best practices.

    • I am a proactive problem solver and take ownership of my tasks to ensure successful outcomes.

    • I am a strong team pla...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice grammar, Email and Essay writing. Also, try to learn the structure of email writing.

Senior Consultant Interview Questions Asked at Other Companies

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Q5. Different metrics used for status ,jira work flow and how to trac ... read more
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Asking to take email test

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills should be good

Senior Consultant Jobs at IntouchCX

View all

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Base evaluation
Round 2 - Technical 

(1 Question)

  • Q1. Technical evaluation.
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via campus placement at Amrita Institute of Medical Sciences & Research Centre, Kochi and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - Group Discussion 

How many times you scroll on your phone

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep learning and speaking with confidence

Interview Questionnaire 

5 Questions

  • Q1. Can you please sechuld my interview
  • Q2. I have 3.5 years of experience in banking process
  • Q3. I have good communication skills and good team player
  • Q4. With in a year I have promoted has senior consultant
  • Q5. Every day I'm send work allocation and attence report to manager
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Aptitude test MCQ, easy to attempt

Round 2 - One-on-one 

(1 Question)

  • Q1. Focus on the communication skills of the candidate

I applied via campus placement at Indian Institute of Management (IIM), Lucknow

Round 1 - HR 

(4 Questions)

  • Q1. Tell me something about yourself.
  • Q2. What interests you the most?
  • Q3. What type of projects are you expecting?
  • Q4. What if you don’t get the project which you have expected?

I applied via Walk-in and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Fluency in English and Be prepared for your introduction

Round 3 - HR 

(2 Questions)

  • Q1. How you know about this company?
  • Q2. So whats your plans regarding your future?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared about which company you want to go for interview always give yor best and try to speack fluent english....

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Walk me through your resume?
  • Q2. They have asked me about experience.
  • Q3. They have asked me about Covid-19.
  • Q4. Then they have asked me about technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly, be confident while giving an interview. Be in a well grooming. Don't be hasitate. First listen what the interviewer wants to ask. Don't be overconfident. If he/she is asking about some topic then first say what is that, then when it has been came, then advantages or disadvantages of that, then how to protect that.

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Senior Consultant interview?
IntouchCX interview process usually has 3-4 rounds. The most common rounds in the IntouchCX interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for IntouchCX Senior Consultant interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Semi Voice, Email Support, Non Voice Process, BPO Non Voice and Chat Process.
What are the top questions asked in IntouchCX Senior Consultant interview?

Some of the top questions asked at the IntouchCX Senior Consultant interview -

  1. Grammar check, Email and Essay writing according to the situation giv...read more
  2. HR lead will ask u about ur salary exp... Some job related question.. Like y u ...read more
  3. Last & final round witj ops manager... He will ask you several questions & ask ...read more

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IntouchCX Senior Consultant Interview Process

based on 3 interviews

Interview experience

3.7
  
Good
View more
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IntouchCX Senior Consultant Salary
based on 311 salaries
₹3 L/yr - ₹9.2 L/yr
76% less than the average Senior Consultant Salary in India
View more details

IntouchCX Senior Consultant Reviews and Ratings

based on 49 reviews

2.9/5

Rating in categories

2.6

Skill development

2.8

Work-life balance

2.8

Salary

2.8

Job security

2.6

Company culture

2.2

Promotions

2.9

Work satisfaction

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