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IntouchCX Senior Consultant Interview Questions and Answers

Updated 12 Apr 2024

IntouchCX Senior Consultant Interview Experiences

3 interviews found

Senior Consultant Interview Questions & Answers

user image Anonymous

posted on 17 Nov 2022

I applied via Walk-in and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Grammar, Email and Essay Writing 

(1 Question)

  • Q1. Grammar check, Email and Essay writing according to the situation given.
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Basic Questions like previous CTC and role requirement explanation.
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Convince the manager that you are able to give your 100% to the role and responsibilities.
  • Ans. 

    I am highly motivated and committed to giving my best in every role and responsibility.

    • I have a track record of consistently delivering high-quality work and exceeding expectations.

    • I am dedicated to continuous learning and professional development to stay up-to-date with industry trends and best practices.

    • I am a proactive problem solver and take ownership of my tasks to ensure successful outcomes.

    • I am a strong team pla...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice grammar, Email and Essay writing. Also, try to learn the structure of email writing.

Senior Consultant Interview Questions & Answers

user image Anonymous

posted on 25 May 2022

I applied via Naukri.com and was interviewed in Apr 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Personal details, qualifications, previous job experiences & all
    • Add your answer
Round 3 - Aptitude Test 

Aptitude text, paragraph & email writing

Round 4 - HR 

(1 Question)

  • Q1. HR lead will ask u about ur salary exp... Some job related question.. Like y u left previous organization...
    • Add your answer
Round 5 - One-on-one 

(1 Question)

  • Q1. Last & final round witj ops manager... He will ask you several questions & ask u to write a mail.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Little tough.........................

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Senior Consultant Interview Questions & Answers

user image Anonymous

posted on 12 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Asking to take email test
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills should be good

Top trending discussions

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Interview Tips & Stories
2w
creamytaro
Verified Icon
·
works at
TCS
Advice for getting more calls from recruiters
Dear All, Currently, I am on notice period, only 45 days left for my last working day. I have been updating my resume with Keyskills and updating my profile in Naukri and LinkedIn. But I am not getting calls from the recruiters. Any tips or advice would be helpful 😊 Help me to get more calls
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Interview questions from similar companies

Senior Consultant Interview Questions & Answers

Infosys BPM user image Anonymous

posted on 30 May 2022

I applied via LinkedIn and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is automation and what are the tool you have done?
  • Ans. 

    Automation is the use of technology to perform tasks without human intervention. I have experience with tools such as Selenium and Jenkins.

    • Automation involves using software to perform repetitive tasks

    • Tools such as Selenium and Jenkins can be used for automation

    • Automation can improve efficiency and reduce errors in processes

    • Answered by AI
    Add your answer
  • Q2. How to calculate ROI for an automation?
  • Ans. 

    ROI for automation can be calculated by comparing the cost savings and productivity gains with the initial investment.

    • Identify the initial investment cost for automation

    • Calculate the cost savings achieved through automation

    • Calculate the productivity gains achieved through automation

    • Compare the cost savings and productivity gains with the initial investment cost

    • ROI = (Cost savings + Productivity gains) / Initial investm

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Do you have experience in AI/ML/Chatbot solution
  • Ans. 

    Yes, I have experience in AI/ML/Chatbot solutions.

    • Developed chatbot solution for customer service in previous role

    • Implemented machine learning algorithms for predictive analytics

    • Worked on natural language processing for voice assistant application

    • Answered by AI
    Add your answer
  • Q2. Are you from IIT/IIM?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic automation query. Easy to respond.

Senior Consultant Interview Questions & Answers

Quess user image Anonymous

posted on 19 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How many closures so far happened?
    • Add your answer
  • Q2. How much was the business profit you given on your previous recruitment career?
    • Add your answer

Senior Consultant Interview Questions & Answers

Infosys BPM user image Anonymous

posted on 21 Aug 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your responsibilities in your current job
  • Ans. 

    In my current job, my responsibilities include leading project teams, conducting client meetings, analyzing data, and providing strategic recommendations.

    • Leading project teams to ensure successful completion of deliverables

    • Conducting client meetings to discuss project progress and address any concerns

    • Analyzing data to identify trends and insights that inform strategic recommendations

    • Providing strategic recommendations ...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This was for a senior role. The person who interviewed me was at the same role and there was an initial embarrassment when this was realised. He was frank enough to say that there aren't many openings at the level I was looking for. Needless to say I didn't have another round..

Senior Consultant Interview Questions & Answers

WNS user image

posted on 27 Nov 2021

I applied via Naukri.com and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is general leder, difference between charge and recharge, basic journal entries
    • Add your answer
  • Q2. General ledger is an ledger where all accounting entries are posted, it is like master ledger. Charge is chargeable once whereas in recharge multiple times ,example of charge is tv remote and recharge is s...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, try to express all things you know in simplified manner. Leave rest on God. Good luck ?

Senior Consultant Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 22 May 2021

Interview Questionnaire 

5 Questions

  • Q1. Can you please sechuld my interview
    • Add your answer
  • Q2. I have 3.5 years of experience in banking process
    • Add your answer
  • Q3. I have good communication skills and good team player
    • Add your answer
  • Q4. With in a year I have promoted has senior consultant
    • Add your answer
  • Q5. Every day I'm send work allocation and attence report to manager
    • Add your answer

Senior Consultant Interview Questions & Answers

Infosys BPM user image SUYAMBURAJAN L

posted on 10 May 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Self introduction
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Salary expectation
    • Add your answer

Senior Consultant Interview Questions & Answers

Infosys BPM user image Anonymous

posted on 7 Jun 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
-

I applied via Recruitment Consulltant and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Describe yourself
    • Add your answer
  • Q2. Work experience
    • Add your answer
More about working at IntouchCX

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Senior Consultant interview?
IntouchCX interview process usually has 3-4 rounds. The most common rounds in the IntouchCX interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for IntouchCX Senior Consultant interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Semi Voice, Email Support, Non Voice Process, BPO Non Voice and Chat Process.
What are the top questions asked in IntouchCX Senior Consultant interview?

Some of the top questions asked at the IntouchCX Senior Consultant interview -

  1. Grammar check, Email and Essay writing according to the situation giv...read more
  2. HR lead will ask u about ur salary exp... Some job related question.. Like y u ...read more
  3. Last & final round witj ops manager... He will ask you several questions & ask ...read more

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IntouchCX Senior Consultant Interview Process

based on 3 interviews

Interview experience

3.7
  
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IntouchCX Senior Consultant Salary
based on 327 salaries
₹3 L/yr - ₹5.5 L/yr
76% less than the average Senior Consultant Salary in India
View more details

IntouchCX Senior Consultant Reviews and Ratings

based on 54 reviews

2.9/5

Rating in categories

2.6

Skill development

2.8

Work-life balance

2.8

Salary

2.8

Job security

2.6

Company culture

2.2

Promotions

2.9

Work satisfaction

Explore 54 Reviews and Ratings
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