TTEC India Associate Consultant Interview Questions and Answers

I am passionate about the logistics industry and believe that shipping logistics is a crucial aspect of global trade.

• I have a strong interest in supply chain management and enjoy finding solutions to complex logistical challenges.

• I am excited about the opportunity to work in a fast-paced environment where I can learn and grow my skills.

• I believe that shipping logistics plays a critical role in ensuring that goods are d...read more

Work in capital refers to the amount of money required to run a business on a daily basis.

• Work in capital is calculated by subtracting current liabilities from current assets.

• It is important for businesses to maintain a positive work in capital to ensure smooth operations.

• Examples of current assets include cash, inventory, and accounts receivable.

• Examples of current liabilities include accounts payable, taxes owed, and

Customer service is the assistance and support provided to customers before, during, and after a purchase.

• Listen actively to customers and address their concerns promptly

• Provide personalized and empathetic service

• Offer multiple channels for customer support (e.g. phone, email, chat)

• Train employees to handle difficult situations and provide solutions

• Collect feedback and use it to improve service

• Create a customer-centric