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Firstsource Solutions

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3.6

based on 4.7k Reviews

Video summary

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Firstsource Solutions Interview Questions, Process, and Tips for Freshers

Updated 30 Mar 2025

Firstsource Solutions Interview Experiences for Freshers

Popular Designations

44 interviews found

Facility Manager Interview Questions & Answers

posted on 22 Oct 2021

Interview Questionnaire

5 Questions

Q1. Skil, experience, knowledge

Add your answer

Q2. No everything was covered

Add your answer

Q3. About yourself, experience

Add your answer

Q4. Skills, knowledge, computer, excel

Add your answer

Q5. How was your past experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be open and clear, speak more about your skills.

Facility Manager Interview Questions asked at other Companies

Q1. What are different maintenance procedures,How can one ensure for zero breakdown for equipments.

View answer (2)

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 9 Oct 2021

I applied via Recruitment Consultant and was interviewed in Sep 2021. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. Introduction about myself and the place from where I belong.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Whenever you answer any questions , don't let nervousness dominate your confidence. Just stay calm and feel free to answer.

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)

View answer (40)

Associate Interview Questions & Answers

Anonymous

posted on 11 Jul 2021

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Tell me about your self ?

Add your answer

Q2. Good morning sir/madam, First of all, thank you giving me this opportunity to introduce my self. My name is M. Nagaraja Naik. Iam basically from Andhrapradesh but currently staying in Bangalore. I ...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your Homework.....

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?

View answer (17)

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 28 Jul 2020

I applied via Recruitment Consulltant and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire

2 Questions

Basic questions from mathematics, reasoning, English etc.

Q1. About my job experience and qualifications.

Add your answer

Q2. About to check my communication skills and som basic questions about from job profile.

Add your answer

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)

View answer (40)

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 11 Aug 2021

I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire

4 Questions

Q1. Aap kaha rahte ho?

Ans. 10-15km k andar batana jyada mat bolna

Answered Anonymously

Add your answer

Q2. Bike hai?

Ans. Nahi hai fir bhi ha bolna

Answered Anonymously

Add your answer

Q3. Padhai chalu h?

Ans. Nahi, chalu sab ho gya, ab koo irada nhi h koi prepare bhi nhi karta koi gov job ka.

Answered Anonymously

Add your answer

Q4. 79,57,89,79, 67 ese numbar hindi me bolo

Ans. Ye to kar hi lena .our hindi bolna bich me gujarati mat bolna na tum pass ho.

Answered Anonymously

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hindi taiyar kar lo ,chuuti ka puche to nahi chahiye esa bolna , bike bhi he,koi bhi shift chalegi,sab me unke ha me ha milana tum pass hi ho

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)

View answer (40)

Get interview-ready with Top Firstsource Solutions Interview Questions

Associate Interview Questions & Answers

Roshan Siwa

posted on 2 Nov 2022

I applied via Walk-in and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - HR

(1 Question)

Q1. Introduction round - Self Introduction

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. The interviewer will check your confidence and the Mother tongue influence for freshers and for experienced ones you have to speak about your job role in your previous company.

Add your answer

Round 4 - Technical

(1 Question)

Q1. Typing Test - 20wpm and 90% accuracy

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, avoid fillers, be honest and punctual.

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?

View answer (17)

Jobs at Firstsource Solutions

View all

Fresher !! International Customer Support Associate !! Firstsource !!

Chennai

0-1 Yrs

₹ 1-2.5 LPA

International Voice Process !! Inbound Calling !! Firstsource

Chennai

1-4 Yrs

₹ 2-4.5 LPA

Mega Walk-in Drive For Freshers at Firstsource Chennai !!!!

Chennai

Not Disclosed

Senior Manager, Solutions (Non IT)

Bangalore / Bengaluru

11-15 Yrs

Not Disclosed

Customer Support Executive

Mumbai Suburban

0-3 Yrs

₹ 2-3.5 LPA

Assistant Manager - Operations

Hyderabad / Secunderabad

3-8 Yrs

₹ 10-14 LPA

Business Analyst Interview Questions & Answers

Anonymous

posted on 12 Feb 2021

I applied via Referral

Interview Questionnaire

2 Questions

Q1. R u a fresher nd r u passed out in ths yr itself

Ans.

Yes, I am a fresher and I have recently graduated this year.

Yes, I am a fresher.
I have recently graduated this year.
I am new to the industry and eager to learn.
I have a fresh perspective and can bring new ideas to the table.

Answered by AI

Add your answer

Q2. Are u having all the documents wth u

Ans.

No, I do not have all the documents with me.
I may have some of the required documents, but not all.
I can provide the documents that I have.
I can request the missing documents from the relevant sources.

Answered by AI

View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a just introduction about my self nd about my profile. The interviewer asked me about my profile nd about my documents. I answered his every questions. Later interviewer told he will give some assesment test after that test I will arrange you an interview. It was my first interview and I did it very well as a fresher.

Business Analyst Interview Questions asked at other Companies

Q1. You have 10 boxes of balls (each ball weighing exactly10 gm) with one box with defective balls (each one of the defective balls weigh 9 gm). You are given an electronic weighing machine and only one chance at it. How will you find out which... read more

View answer (9)

Technical Support Engineer Interview Questions & Answers

Anonymous

posted on 13 Sep 2022

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(2 Questions)

Q1. Must have skill in All kind of troubleshooting's and configurations & installation

Add your answer

Q2. Dns, DHCP, AD , configuration of printers, soft phone configuring , MSO configuration, network

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have skill in installation and configuration & troubleshooting basic HUB & network related issue fixing. floor issues resolving methods and need good communication skills

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships

View answer (4)

C.S.A Interview Questions & Answers

Priya Suguna

posted on 12 Feb 2022

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR

(5 Questions)

Q1. Share details of your previous job.

Add your answer

Q2. What are your salary expectations?

Add your answer

Q3. What is your family background?

Add your answer

Q4. Where do you see yourself in 5 years?

Add your answer

Q5. Tell me about yourself.

Add your answer

Round 2 - Aptitude Test

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak bold, clearly and fluently

C.S.A Interview Questions asked at other Companies

Q1. How you will handle unhappy customers like he is continuously abusing you ?

View answer (1)

Interview Questions & Answers

Anonymous

posted on 23 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. Basic questions about sql

Add your answer

Q2. Roles and responsibilities in previous company

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fully prepared before attending the interview.You have to know well about the tools which you have mentioned in your resume

Top trending discussions

View All

Interview Tips & Stories

a business analyst

Best answer to give to HR on why am I on notice!

Hi, I have recently left my job and on my notice with 20 days pending. While giving interviews, when the HR asks me what's the notice I say it's 30 days (officially 60 days). But since only 20 days are left, is it better to tell them outright that I'm on notice or wait for them to ask? 1 or 2 replies I have thought of if they ask why I am already on notice is - "In my current role I was not able to leverage and improve my current skills optimally and it was detrimental to my career path of working towards Product from Business Analyst. With the decision to change company and since I have given quite a few interviews in the last 1.5 months, I decided to put down my papers in order to mitigate the risk of not getting an offer due to a longer notice period." I would like some reviews or feedback on this or is there a better answer to give so that I don't lose much leverage during the interview process. Thanks! P.S. This is for a job in India.

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Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions interview for freshers?

Firstsource Solutions interview process for freshers usually has 2-3 rounds. The most common rounds in the Firstsource Solutions interview process for freshers are HR, Resume Shortlist and One-on-one Round.

How to prepare for Firstsource Solutions interview for freshers?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are Non Voice Process, non voice, Communication Skills, Data Entry and Customer Service.

What are the top questions asked in Firstsource Solutions interview for freshers?

Some of the top questions asked at the Firstsource Solutions interview for freshers -

How do you create GQL server, directive in GQL, Fragments in GQL how do you wri...read more
R u a fresher nd r u passed out in ths yr its...read more
What is DHCP and explain process of DHCP ser...read more

How long is the Firstsource Solutions interview process?

The duration of Firstsource Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

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Jobs at Firstsource Solutions

Fresher !! International Customer Support Associate !! Firstsource !!

Chennai

0-1 Yrs

₹ 1-2.5 LPA

International Voice Process !! Inbound Calling !! Firstsource

Chennai

1-4 Yrs

₹ 2-4.5 LPA

Mega Walk-in Drive For Freshers at Firstsource Chennai !!!!

Chennai

Not Disclosed

Explore more jobs

Firstsource Solutions Salaries in India

Senior Analyst 2.1k salaries	₹2 L/yr - ₹7.5 L/yr
Analyst 1.7k salaries	₹1.9 L/yr - ₹6 L/yr
Customer Service Associate 1.1k salaries	₹0.9 L/yr - ₹5 L/yr
Associate 1k salaries	₹1.5 L/yr - ₹5.2 L/yr
Senior Customer Service Associate 956 salaries	₹1 L/yr - ₹5.5 L/yr