Firstsource Solutions Interview Questions, Process, and Tips for Freshers

At the time when i was attend for the test it's All About Communications skills, Listening skills Need To Make sure shouldn't be any such Grammeratical Errors Build Sentences Formation That's It Once Done with the Test yiu may have One on one Descussion F2F Interview with Manager

Q1. Firstly they'll check your patience level and Skills Asked me to sale something They may Check how much convince You do have
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Q2. They may ask about previous company experiences and All.....
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Q3. Salary expectations and all those stuff
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Q1. Introduce yourself and talk about one topice for 5 minutes
Ans. 
I am a software engineer with a passion for artificial intelligence. I will discuss the impact of AI on healthcare.
• Introduction to artificial intelligence and its applications in healthcare

• Benefits of using AI in diagnosing diseases and predicting patient outcomes

• Challenges and ethical considerations of implementing AI in healthcare

• Examples of successful AI applications in healthcare, such as IBM Watson for cancer trea
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General keyboard test how to handle it properly

It's a general knowledge test.

Q1. Tell about your college life
Ans. I told it's very nice and super and nice sweet memories and more fun in the college life.
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Q1. Questions regarding React.js, TypeScript, GraphQL pure component, hooks, useEffect vs useLayoutEffect, portals in react, how do you make API calls, What are ref in React, error handling in react how to ove...read more
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Q2. Small machine coding assignment to solve in online IDE fetch data from API & show the results also provide search input box at top where user can search items.
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Q1. How do you create GQL server, directive in GQL, Fragments in GQL how do you write unit tests for gql Queries/mutations (on the server side) TypeScript: Partial, Decorators, unions, Generics useCallback vs ...read more
Ans. 
Answering questions related to creating GQL server, directives, fragments, unit tests, TypeScript features, and React.js functionalities.
• To create a GQL server, you can use tools like Apollo Server or Express with GraphQL middleware.

• Directives in GQL are used to modify the behavior of a field or fragment in a query. For example, @include and @skip are common directives.

• Fragments in GQL allow you to define reusable unit...read more
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Q2. React Router & Authentication using jwt
Ans. 
React Router is used for client-side routing in React applications. JWT is used for authentication by generating tokens for secure communication.
• React Router is a library that allows for declarative routing in React applications

• Authentication using JWT involves generating a token on the server and sending it to the client for subsequent requests

• JWT tokens typically contain information about the user and are signed to e
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Q1. 2 people took the interview & it took 1 hour 15 mins 1. Array based question on sorting & merging 2. array based easy question 3. sorting related question (medium level)
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It was difficult to answer for freshers but not very bad

Q1. Typing speed test it was the main one because your work will around this
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Q2. Why I hire you? How to see you after 5 year?
Ans. 
I am a dedicated and hardworking individual with a strong desire to learn and grow. I believe my skills and attitude make me a valuable asset to your team.
• I have a strong work ethic and am committed to delivering high-quality work

• I am a quick learner and am always looking for ways to improve my skills

• I am a team player and enjoy collaborating with others to achieve common goals

• In five years, I see myself as a senior me...read more
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Q1. Self introduction
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Q2. About WFM fundamental
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Q3. What is shrinkage
Ans. 
Shrinkage refers to the loss of inventory due to theft, damage, errors, or other factors.
• Shrinkage can occur through shoplifting, employee theft, administrative errors, or supplier fraud.

• Common examples of shrinkage include missing inventory, discrepancies in stock levels, and unexplained losses.

• Retailers often implement loss prevention strategies to reduce shrinkage and protect their bottom line.
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Q4. How to define shrinkage
Ans. 
Shrinkage refers to the loss of inventory due to theft, damage, errors, or other factors.
• Shrinkage can be caused by shoplifting, employee theft, administrative errors, or supplier fraud.

• Retail stores often experience shrinkage in the form of missing inventory or discrepancies in stock counts.

• Implementing security measures such as surveillance cameras, inventory tracking systems, and employee training can help reduce sh...read more
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Q5. How to calculate call handling capacity
Ans. 
Call handling capacity can be calculated by considering factors like average call duration, available agents, and service level goals.
• Calculate the average call duration in minutes.

• Determine the number of available agents to handle calls.

• Set service level goals (e.g. answering 80% of calls within 20 seconds).

• Use Erlang C formula or call center software to calculate call handling capacity.

• Adjust calculations based on fa...read more
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