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Firstsource Solutions Interview Questions, Process, and Tips for Freshers
Top Firstsource Solutions Interview Questions and Answers for Freshers
- Q1. R u a fresher nd r u passed out in ths yr itselfasked in Business Analyst interview
- Q2. What is DHCP and explain process of DHCP serverasked in Desktop Support Engineer L1 interview
- Q3. How do you create GQL server, directive in GQL, Fragments in GQL how do you write unit tests for gql Queries/mutations (on the server side) TypeScript: Partial, Decorator ...read moreasked in Senior Software Engineer interview
Firstsource Solutions Interview Experiences for Freshers
41 interviews found
Mandhara N
Selected
I applied via Referral and was interviewed in Mar 2024. There were 3 interview rounds.
(2 Questions)
- Q1. HR asked me to take through my profile
- Q2. Why I need to hire you?
- Ans.
I am a dedicated and experienced customer service professional with a proven track record of exceeding customer expectations.
I have excellent communication skills and can effectively handle customer inquiries and complaints.
I am highly organized and detail-oriented, ensuring that all customer needs are met efficiently.
I am a team player and can collaborate with colleagues to provide top-notch customer service.
I have a ...
Versant test - were you need to focus on the US PPL accent and repeat the sentence and aptitude and grammar related questions were asked
(3 Questions)
- Q1. To introduce myself
- Q2. Why this company ?
- Ans.
I chose this company for its strong reputation, commitment to customer satisfaction, and opportunities for growth.
Strong reputation in the industry
Commitment to customer satisfaction
Opportunities for growth and advancement
Positive reviews from current and former employees
- Q3. Tell something about firstsource which have known.
- Ans.
Firstsource is a global provider of business process management services.
Firstsource offers services such as customer management, data processing, and revenue cycle management.
The company has operations in countries like India, the Philippines, the United States, and the UK.
Firstsource serves clients in industries such as healthcare, telecommunications, banking, and financial services.
Top Firstsource Solutions Customer Service Associate Interview Questions and Answers
Customer Service Associate Interview Questions asked at other Companies
sathish s
Selected
(1 Question)
- Q1. Managerial round. Professional questions are asked and related more into UAT testing and Mortgage domain
(1 Question)
- Q1. Director level interview, More into BA questions and Agile process. Communication should be mandatory.
Business Analyst Interview Questions asked at other Companies
Anonymous
I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduced
- Q2. Are you ok for night shift
Customer Support Associate Interview Questions asked at other Companies
Selected
I applied via Referral and was interviewed in Dec 2023. There were 3 interview rounds.
(4 Questions)
- Q1. Explain about yourself !
- Q2. Why did you choose this company?
- Q3. Questions based on your resume.
- Q4. Is it ok to work in flexible shifts and work from office.
(1 Question)
- Q1. Be good at typing mistake
(1 Question)
- Q1. Basic computer skills is required.
Interview Preparation Tips
Associate Interview Questions asked at other Companies
Firstsource Solutions interview questions for popular designations
Selected
I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.
At the time when i was attend for the test it's All About Communications skills, Listening skills Need To Make sure shouldn't be any such Grammeratical Errors Build Sentences Formation That's It Once Done with the Test yiu may have One on one Descussion F2F Interview with Manager
(3 Questions)
- Q1. Firstly they'll check your patience level and Skills Asked me to sale something They may Check how much convince You do have
- Q2. They may ask about previous company experiences and All.....
- Q3. Salary expectations and all those stuff
Interview Preparation Tips
Senior Associate Interview Questions asked at other Companies
(1 Question)
- Q1. Introduce yourself and talk about one topice for 5 minutes
- Ans.
I am a software engineer with a passion for artificial intelligence. I will discuss the impact of AI on healthcare.
Introduction to artificial intelligence and its applications in healthcare
Benefits of using AI in diagnosing diseases and predicting patient outcomes
Challenges and ethical considerations of implementing AI in healthcare
Examples of successful AI applications in healthcare, such as IBM Watson for cancer trea
Interview Preparation Tips
If they won't hire freshers means why they need to update in naukri just wasted our time and amount to travel
Jobs at Firstsource Solutions
Ramesh Aravind
Selected
I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.
General keyboard test how to handle it properly
It's a general knowledge test.
(1 Question)
- Q1. Tell about your college life
- Ans. I told it's very nice and super and nice sweet memories and more fun in the college life.
Senior Process Associate Interview Questions asked at other Companies
I was interviewed in Jan 2023.
(2 Questions)
- Q1. Questions regarding React.js, TypeScript, GraphQL pure component, hooks, useEffect vs useLayoutEffect, portals in react, how do you make API calls, What are ref in React, error handling in react how to ove...
- Q2. Small machine coding assignment to solve in online IDE fetch data from API & show the results also provide search input box at top where user can search items.
(2 Questions)
- Q1. How do you create GQL server, directive in GQL, Fragments in GQL how do you write unit tests for gql Queries/mutations (on the server side) TypeScript: Partial, Decorators, unions, Generics useCallback vs ...
- Ans.
Answering questions related to creating GQL server, directives, fragments, unit tests, TypeScript features, and React.js functionalities.
To create a GQL server, you can use tools like Apollo Server or Express with GraphQL middleware.
Directives in GQL are used to modify the behavior of a field or fragment in a query. For example, @include and @skip are common directives.
Fragments in GQL allow you to define reusable unit...
- Q2. React Router & Authentication using jwt
- Ans.
React Router is used for client-side routing in React applications. JWT is used for authentication by generating tokens for secure communication.
React Router is a library that allows for declarative routing in React applications
Authentication using JWT involves generating a token on the server and sending it to the client for subsequent requests
JWT tokens typically contain information about the user and are signed to e
(1 Question)
- Q1. 2 people took the interview & it took 1 hour 15 mins 1. Array based question on sorting & merging 2. array based easy question 3. sorting related question (medium level)
Interview Preparation Tips
- Javascript
- React.Js
- Typescript
- GraphQL
- Data Structures
I was able to clear 3 rounds & after the final round, I waited for the feedback but they didn't replied.
I then followed up with HR person, he said he will update by EOD.
I again waited for another 2 days but didn't receive any response.
Again, I called HR to follow up, he said the job position had been put on hold.
It was total waste of my time, I felt very bad because I prepared before every round & was confident on my skills.
Skills evaluated in this interview
Senior Software Engineer Interview Questions asked at other Companies
It was difficult to answer for freshers but not very bad
(2 Questions)
- Q1. Typing speed test it was the main one because your work will around this
- Q2. Why I hire you? How to see you after 5 year?
- Ans.
I am a dedicated and hardworking individual with a strong desire to learn and grow. I believe my skills and attitude make me a valuable asset to your team.
I have a strong work ethic and am committed to delivering high-quality work
I am a quick learner and am always looking for ways to improve my skills
I am a team player and enjoy collaborating with others to achieve common goals
In five years, I see myself as a senior me...
Interview Preparation Tips
Non Voice Associate Interview Questions asked at other Companies
Selected
I applied via Naukri.com and was interviewed in Dec 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Madam asked me to tell me something about yourself, then he described the job role and what is the package and where to work and also helped me how to answer with manager sir in OPS round
- Q2. Madam asked me to refer my friends
(5 Questions)
- Q1. Sir asked me to tell something about yourself
- Q2. And sir asked to by family background
- Q3. 3rd what is insurance
- Ans.
Insurance is a contract that provides financial protection or reimbursement against losses or damages.
Insurance is a form of risk management primarily used to hedge against the risk of a contingent or uncertain loss.
It involves the transfer of the risk of a loss from one entity to another in exchange for payment.
Common types of insurance include health insurance, life insurance, auto insurance, and property insurance.
I...
- Q4. Are you okay with night shifts
- Q5. Sir also discussed about job description, and told one way cap
Interview Preparation Tips
Non Voice Process Associate Interview Questions asked at other Companies
Firstsource Solutions Interview FAQs
The duration of Firstsource Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.
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Firstsource Solutions Interviews By Designations
- Firstsource Solutions Customer Service Associate Interview Questions
- Firstsource Solutions Senior Associate Interview Questions
- Firstsource Solutions Senior Analyst Interview Questions
- Firstsource Solutions C.S.A Interview Questions
- Firstsource Solutions Customer Support Associate Interview Questions
- Firstsource Solutions Analyst Interview Questions
- Firstsource Solutions Senior CSA Interview Questions
- Firstsource Solutions Senior Customer Service Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Associate Interview Questions
- Senior Associate Interview Questions
- Senior Analyst Interview Questions
- C.S.A Interview Questions
- Customer Support Associate Interview Questions
- Analyst Interview Questions
- Senior Customer Service Associate Interview Questions
- Senior CSA Interview Questions
- Show more
Firstsource Solutions Interview Process for Freshers
based on 8 interviews in last 1 year
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Firstsource Solutions Reviews and Ratings
based on 4.4k reviews
Rating in categories
|
Senior Analyst
2.2k
salaries
|  ₹2.2 L/yr - ₹7.3 L/yr |
|
Analyst
1.7k
salaries
| ₹1.9 L/yr - ₹6 L/yr |
|
Customer Service Associate
1.1k
salaries
| ₹0.9 L/yr - ₹5 L/yr |
|
Associate
1k
salaries
| ₹1.5 L/yr - ₹5.2 L/yr |
|
Senior Customer Service Associate
938
salaries
| ₹1 L/yr - ₹5.6 L/yr |
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