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Firstsource Solutions Technical Support Engineer Interview Questions and Answers

Updated 28 Oct 2022

Firstsource Solutions Technical Support Engineer Interview Experiences

2 interviews found

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Must have skill in All kind of troubleshooting's and configurations & installation
  • Q2. Dns, DHCP, AD , configuration of printers, soft phone configuring , MSO configuration, network

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have skill in installation and configuration & troubleshooting basic HUB & network related issue fixing. floor issues resolving methods and need good communication skills

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is easy to crack..
Coming to job security they if they put in bench they will bare us for only three months after that they will forceful make us drop papers..

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Q5. How to release previous IP which assign to your device?

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Memorable day, last day spent, intro

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and show who you are

I applied via Recruitment Consultant and was interviewed in Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I have attended as full stack developer and I have been asked questions on springs and java .

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and try to answer with elaborated explanation. Answer the questions as per your previous experiences.

I applied via Naukri.com and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How HashMap works internally
  • Ans. 

    HashMap is a data structure that stores key-value pairs and uses hashing to retrieve values quickly.

    • HashMap uses an array of buckets to store key-value pairs

    • The hash code of the key is used to determine the index of the bucket

    • If multiple keys have the same hash code, they are stored in a linked list within the bucket

    • When retrieving a value, the hash code of the key is used to find the bucket and then the linked list is...

  • Answered by AI
  • Q2. What is OOP in Java
  • Ans. 

    OOP in Java stands for Object-Oriented Programming which is a programming paradigm based on objects.

    • OOP focuses on creating objects that have properties and methods

    • Encapsulation, Inheritance, and Polymorphism are the key concepts of OOP

    • Java supports OOP through classes and interfaces

    • Example: A car can be represented as an object with properties like color, model, and methods like start, stop, and accelerate

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well core concept of Java and Spring Framework.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I have joined as Kubernetes admin

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good interview process. Whatever techonogies you attend interview should have knowledge on basic things.

I applied via Referral and was interviewed before Aug 2019. There were 6 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about yourself?
  • Q2. Why should I hire u? Tell me about your hobbies?
  • Q3. Describe your previous job role.
  • Q4. Technical questions according to your Destination and process.

Interview Preparation Tips

Interview preparation tips for other job seekers - Your communication and Technical knowledge are very important skills to get selected.

I applied via Campus Placement and was interviewed before Sep 2020. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong basic knowledge about the topics in the resume

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Introduction, roles and responsibilities, Features of sitecore, exm, sitecore database, e commerce and few other topics like scheduling, publishing, creating multilingual sites etc

Interview Preparation Tips

Interview preparation tips for other job seekers - This is for sitecore role.
Be confident and dictate.
Explain whatever you know.

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Coding Test 

Coding test

Round 2 - Technical 

(1 Question)

  • Q1. Technical round was asked technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic should be strong in the programming language you know

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions Technical Support Engineer interview?
Firstsource Solutions interview process usually has 2 rounds. The most common rounds in the Firstsource Solutions interview process are Resume Shortlist and One-on-one Round.
How to prepare for Firstsource Solutions Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are Cloud, L2, Linux, SQL and Technical Support.
What are the top questions asked in Firstsource Solutions Technical Support Engineer interview?

Some of the top questions asked at the Firstsource Solutions Technical Support Engineer interview -

  1. Dns, DHCP, AD , configuration of printers, soft phone configuring , MSO configu...read more
  2. Must have skill in All kind of troubleshooting's and configurations & installat...read more

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Firstsource Solutions Technical Support Engineer Salary
based on 35 salaries
₹1.7 L/yr - ₹5 L/yr
30% less than the average Technical Support Engineer Salary in India
View more details

Firstsource Solutions Technical Support Engineer Reviews and Ratings

based on 9 reviews

3.8/5

Rating in categories

2.6

Skill development

3.3

Work-life balance

2.1

Salary

2.1

Job security

4.2

Company culture

2.4

Promotions

2.4

Work satisfaction

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