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HGS Technical Support Engineer Interview Questions and Answers

Updated 3 Dec 2020

1 interview found

Sort by: Popular

I applied via Naukri.com and was interviewed in Nov 2020.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.Be truthful n confident .
2.Answer should not be too long or too short.
3.share required. Information completely
4.be very clear about it expectations in terms of salary n allowance.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. What is DNS ?
  • Q2. What are different protocols used for internet

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interviews just prepare for technical stuffs

Skills evaluated in this interview

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Indeed and was interviewed in Oct 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell Me about Yourself?
  • Q2. Why Do you want to work with Teleperformance?
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Aug 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (7 Questions)

  • Q1. About network related Am coordinating with field engineers and also service providers to resolve network issue. If modem is gone faulty coordinate with concern ...read more
  • Q2. Any question u ask If i knows ll share the answer with true.
  • Q3. Know about infosys
  • Q4. Any questions related to my family members
  • Q5. Previous job related and my job journey
  • Q6. Coordinate with field engineers to solve the issue
  • Q7. Any questions u want to ask.

Interview Preparation Tips

Interview preparation tips for other job seekers - Am looking for job kindly help me out.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed in Sep 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (1 Question)

  • Q1. Interpersonal skills
3

Group Discussion Round

Artificial intelligence

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Mar 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Tell me about yourself
3

Technical Round (1 Question)

  • Q1. Networking questions
4

HR Round (1 Question)

  • Q1. Salary related and flexibility checking

I applied via LinkedIn and was interviewed in Jun 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Technical Round (1 Question)

  • Q1. To resolve user issue, which software you will choose for to take remote.

Interview Preparation Tips

Topics to prepare for WNS Technical Support Engineer interview:
  • Window deployment
  • Domain join
  • Computer Networking
  • Firewall and network
Interview preparation tips for other job seekers - Be prepared only basic knowledge in CCNA, computer hardware knowledge, WDS, Server & networking.
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Jun 2023.

2 Interview Rounds

1

Assignment Round

How did you spend your last day

2

HR Round (2 Questions)

  • Q1. Why should we hire you
  • Q2. Tell me about yourself

I applied via Referral and was interviewed before Sep 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Must have skill in All kind of troubleshooting's and configurations & installation
  • Q2. Dns, DHCP, AD , configuration of printers, soft phone configuring , MSO configuration, network

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have skill in installation and configuration & troubleshooting basic HUB & network related issue fixing. floor issues resolving methods and need good communication skills
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. What is DNS explain
  • Q2. What do you understand by technical Support
2

HR Round (2 Questions)

  • Q1. Why should we hire you
  • Q2. Please elaborate your skills

Skills evaluated in this interview

HGS Interview FAQs

What are the top questions asked in HGS Technical Support Engineer interview?

Some of the top questions asked at the HGS Technical Support Engineer interview -

  1. A service provided as per the customer requirements n interest by hearing to cu...read more
  2. Good quality serv...read more

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HGS Technical Support Engineer Salary
based on 145 salaries
₹1.7 L/yr - ₹5.2 L/yr
27% less than the average Technical Support Engineer Salary in India
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HGS Technical Support Engineer Reviews and Ratings

based on 43 reviews

4.2/5

Rating in categories

4.0

Skill development

3.9

Work-Life balance

3.0

Salary & Benefits

4.3

Job Security

3.4

Company culture

2.8

Promotions/Appraisal

3.2

Work Satisfaction

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