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WNS Technical Support Engineer Interview Questions and Answers

Updated 7 Jul 2022

WNS Technical Support Engineer Interview Experiences

2 interviews found

I applied via LinkedIn and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. To resolve user issue, which software you will choose for to take remote.
  • Ans. 

    I would choose remote desktop software like TeamViewer or AnyDesk to take remote and resolve user issues.

    • Remote desktop software allows me to access the user's computer remotely and troubleshoot the issue directly.

    • TeamViewer and AnyDesk are popular choices for remote desktop access as they provide secure and reliable connections.

    • These software solutions offer features like file transfer, screen sharing, and remote cont...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for WNS Technical Support Engineer interview:
  • Window deployment
  • Domain join
  • Computer Networking
  • Firewall and network
Interview preparation tips for other job seekers - Be prepared only basic knowledge in CCNA, computer hardware knowledge, WDS, Server & networking.

Interview Questionnaire 

1 Question

  • Q1. What is the intranet
  • Ans. 

    An intranet is a private network that is only accessible to authorized users within an organization.

    • Intranets are used for internal communication, collaboration, and sharing of resources.

    • They can include company news, employee directories, and internal applications.

    • Intranets are typically accessed through a web browser and require authentication.

    • They are different from the internet, which is a public network accessible...

  • Answered by AI

Skills evaluated in this interview

Technical Support Engineer Interview Questions Asked at Other Companies

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Q5. How you will get contact of account with name starting with abc.

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How HashMap works internally
  • Ans. 

    HashMap is a data structure that stores key-value pairs and uses hashing to retrieve values quickly.

    • HashMap uses an array of buckets to store key-value pairs

    • The hash code of the key is used to determine the index of the bucket

    • If multiple keys have the same hash code, they are stored in a linked list within the bucket

    • When retrieving a value, the hash code of the key is used to find the bucket and then the linked list is...

  • Answered by AI
  • Q2. What is OOP in Java
  • Ans. 

    OOP in Java stands for Object-Oriented Programming which is a programming paradigm based on objects.

    • OOP focuses on creating objects that have properties and methods

    • Encapsulation, Inheritance, and Polymorphism are the key concepts of OOP

    • Java supports OOP through classes and interfaces

    • Example: A car can be represented as an object with properties like color, model, and methods like start, stop, and accelerate

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well core concept of Java and Spring Framework.

Skills evaluated in this interview

I applied via Referral and was interviewed before Aug 2019. There were 6 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about yourself?
  • Q2. Why should I hire u? Tell me about your hobbies?
  • Q3. Describe your previous job role.
  • Q4. Technical questions according to your Destination and process.

Interview Preparation Tips

Interview preparation tips for other job seekers - Your communication and Technical knowledge are very important skills to get selected.

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Memorable day, last day spent, intro

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and show who you are

I applied via Campus Placement and was interviewed before Sep 2020. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong basic knowledge about the topics in the resume

Interview Questionnaire 

3 Questions

  • Q1. OSI
  • Q2. ADDS
  • Q3. Registery

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Coding Test 

Coding test

Round 2 - Technical 

(1 Question)

  • Q1. Technical round was asked technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic should be strong in the programming language you know

I applied via Company Website and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Your vision

Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple and optimistic for the interview

I applied via Recruitment Consultant and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Myself a bit questions about technology computer and thats jt

Interview Preparation Tips

Interview preparation tips for other job seekers - Go and be confident

WNS Interview FAQs

How many rounds are there in WNS Technical Support Engineer interview?
WNS interview process usually has 2 rounds. The most common rounds in the WNS interview process are Technical and Resume Shortlist.
How to prepare for WNS Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at WNS. The most common topics and skills that interviewers at WNS expect are Finance, JSON, SQL, SQL Queries and Web Services.
What are the top questions asked in WNS Technical Support Engineer interview?

Some of the top questions asked at the WNS Technical Support Engineer interview -

  1. To resolve user issue, which software you will choose for to take remo...read more
  2. What is the intran...read more

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WNS Technical Support Engineer Salary
based on 115 salaries
₹1.5 L/yr - ₹4.5 L/yr
47% less than the average Technical Support Engineer Salary in India
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WNS Technical Support Engineer Reviews and Ratings

based on 23 reviews

4.0/5

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3.7

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3.4

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3.5

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