Upload Button Icon Add office photos

WNS

Compare button icon Compare button icon Compare

Filter interviews by

WNS Technical Support Engineer Interview Questions and Answers

Updated 7 Jul 2022

WNS Technical Support Engineer Interview Experiences

3 interviews found

I applied via LinkedIn and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. To resolve user issue, which software you will choose for to take remote.

Interview Preparation Tips

Topics to prepare for WNS Technical Support Engineer interview:
  • Window deployment
  • Domain join
  • Computer Networking
  • Firewall and network
Interview preparation tips for other job seekers - Be prepared only basic knowledge in CCNA, computer hardware knowledge, WDS, Server & networking.

Interview Questionnaire 

1 Question

  • Q1. What is the intranet
  • Ans. 

    An intranet is a private network that is only accessible to authorized users within an organization.

    • Intranets are used for internal communication, collaboration, and sharing of resources.

    • They can include company news, employee directories, and internal applications.

    • Intranets are typically accessed through a web browser and require authentication.

    • They are different from the internet, which is a public network accessible...

  • Answered by AI

Skills evaluated in this interview

Technical Support Engineer Interview Questions Asked at Other Companies

asked in Salesforce
Q1. Admin Questions :- What is Relationships what are types of relati ... read more
asked in Zoho
Q2. Send an email to customer apologising the mistake made by the rep ... read more
asked in Salesforce
Q3. How you will get contact of account with name starting with abc.
Q4. What are the steps which you will follow if a customer calls and ... read more
Q5. How to release previous IP which assign to your device?

Software Engineer | Technical Support Engineer interview

user image Career Bhai

posted on 22 Nov 2021

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic communication test
Round 2 - One-on-one 

(1 Question)

  • Q1. About windows server, adds, dhcp, dns
Round 3 - Assignment 

Versant test for communication

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell Me about Yourself?
  • Q2. Why Do you want to work with Teleperformance?
  • Ans. 

    I want to work with Teleperformance because of their reputation for providing excellent technical support services and opportunities for career growth.

    • Teleperformance has a strong reputation for providing top-notch technical support services to a wide range of clients.

    • I am impressed by Teleperformance's commitment to employee development and growth opportunities.

    • I believe that working at Teleperformance will allow me t...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(7 Questions)

  • Q1. About network related Am coordinating with field engineers and also service providers to resolve network issue. If modem is gone faulty coordinate with concern problem work done.
  • Q2. Any question u ask If i knows ll share the answer with true.
  • Q3. Know about infosys
  • Q4. Any questions related to my family members
  • Q5. Previous job related and my job journey
  • Q6. Coordinate with field engineers to solve the issue
  • Q7. Any questions u want to ask.

Interview Preparation Tips

Interview preparation tips for other job seekers - Am looking for job kindly help me out.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - Technical 

(1 Question)

  • Q1. Networking questions
Round 4 - HR 

(1 Question)

  • Q1. Salary related and flexibility checking
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Assignment 

How did you spend your last day

Round 2 - HR 

(2 Questions)

  • Q1. Why should we hire you
  • Q2. Tell me about yourself

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Must have skill in All kind of troubleshooting's and configurations & installation
  • Q2. Dns, DHCP, AD , configuration of printers, soft phone configuring , MSO configuration, network

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have skill in installation and configuration & troubleshooting basic HUB & network related issue fixing. floor issues resolving methods and need good communication skills

I applied via Naukri.com and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Introduction
  • Q2. Why this company
  • Q3. Good quality service
  • Q4. A service provided as per the customer requirements n interest by hearing to customer query effectively and timely

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.Be truthful n confident .
2.Answer should not be too long or too short.
3.share required. Information completely
4.be very clear about it expectations in terms of salary n allowance.

WNS Interview FAQs

How many rounds are there in WNS Technical Support Engineer interview?
WNS interview process usually has 2 rounds. The most common rounds in the WNS interview process are Resume Shortlist and Technical.
How to prepare for WNS Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at WNS. The most common topics and skills that interviewers at WNS expect are Finance, JSON, SQL, SQL Queries and Web Services.
What are the top questions asked in WNS Technical Support Engineer interview?

Some of the top questions asked at the WNS Technical Support Engineer interview -

  1. To resolve user issue, which software you will choose for to take remo...read more
  2. What is the intran...read more

Tell us how to improve this page.

WNS Technical Support Engineer Salary
based on 120 salaries
₹1.5 L/yr - ₹4.5 L/yr
42% less than the average Technical Support Engineer Salary in India
View more details

WNS Technical Support Engineer Reviews and Ratings

based on 21 reviews

4.0/5

Rating in categories

3.7

Skill development

3.4

Work-life balance

2.9

Salary

3.8

Job security

4.0

Company culture

2.2

Promotions

3.6

Work satisfaction

Explore 21 Reviews and Ratings
Senior Associate
11.7k salaries
unlock blur

₹1 L/yr - ₹9 L/yr

Associate
4k salaries
unlock blur

₹1 L/yr - ₹7 L/yr

Associate Lead
3.2k salaries
unlock blur

₹2.7 L/yr - ₹11 L/yr

Assistant Manager
2.9k salaries
unlock blur

₹5 L/yr - ₹16 L/yr

Senior Associate Operations
2.7k salaries
unlock blur

₹1.1 L/yr - ₹7.9 L/yr

Explore more salaries
Compare WNS with

TCS

3.7
Compare

Infosys

3.6
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare
Did you find this page helpful?
Yes No
write
Share an Interview