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WNS

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3.4

based on 12k Reviews

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WNS Technical Support Engineer Reviews

Updated 24 Feb, 2025

Overall Rating

4.0/5

based on 23 reviews

Rating distribution

11 (47.8%)

4 (17.4%)

1 (4.3%)

3 (13.0%)

Category Ratings

4.1

Company culture

3.7

Job security

3.7

Skill development

3.5

Work satisfaction

3.4

Work-life balance

2.7

Salary

2.2

Promotions

What employees say about WNS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

59% employees reported

Flexible timing

88% employees reported

No travel

82% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

4 reviews

3.8

Rated by Men

19 reviews

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Top Mentions in WNS Technical Support Engineer Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

23 reviews found

Sort by: Popular

Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 24 Feb 2025

Likes

Good office environments.

Skill development - Good
Company culture - Good

Dislikes

Very strict cab timings

Salary - Poor
Job security - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Pune

Full Time

IT Security Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 24 Dec 2024

Likes

Good culture

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Lot of dislike

Salary - Poor
Promotions - Bad
Work-life balance - Bad

What people are saying about WNS

View All

a senior associate

Offer Letter

Hi Folks, I am Working in capgemini and getting 4.2LPA with variable. Holding 3 offers for RTR profile with having 3 YOE. 1. WNS Sr. Associate -5.5 + 52K vari... read more

Got a question about WNS?

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Technical Support Engineer in Pune

Full Time

IT & Information Security - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Oct 2024

Likes

Culture is very good

Salary - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Incentive and benefits you did not get

Promotions - Poor

Technical Support Engineer in Pune

Full Time

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 04 Oct 2024

Likes

Environment and work culture

Skill development - Good
Job security - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Slowly salary growth

Salary - Poor
Promotions - Poor

Technical Support Engineer in Bangalore Rural

Full Time

Technology / IT Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Aug 2023

Likes

Nothing to like

Dislikes

To much pressure

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Technical Support Engineer in Bangalore / Bengaluru

Full Time

It Support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 03 Oct 2022

Likes

As a fresher start with a career with WNS ,is very good work experience for me, but the way the management and work environment is Provide it very diaspoten for me, specially the department of IT its very worst experience for me, and the management is not good ,every per hour they scolding and southing on employees all allways.

Job security - Excellent
Work satisfaction - Good

Dislikes

Work culture and department of IT management is very horrible experience.

Salary - Bad
Promotions - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Technical Support Engineer in Nashik

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Jun 2022

Likes

I don't like anything

Dislikes

There is a lot of politics and the management doesn't address our issues. Last 3 years not getting any increment or career growth is very slow.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Very struggling life in wns

Work timings: Flexible Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about WNS.

Technical Support Engineer in Pune

Full Time

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Sep 2022

Likes

Team bond, manager guidence

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Management poor, canteen

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

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Technical Support Engineer in Pune

Full Time

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Sep 2023

Likes

It was good

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

It was good

Technical Support Engineer in Visakhapatnam

Full Time

It Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 30 Oct 2018

Likes

Ntg to say

Skill development - Good
Work satisfaction - Good

Dislikes

Salary - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Technical Support Engineer in Pune

Contractual

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 May 2023

Likes

We can say the WNS is the training centre where you can learn all the technical skills and earn good knowledge and skills.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary and internal politics.

Salary - Poor
Promotions - Poor

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Gurgaon / Gurugram

Contractual

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Apr 2023

Likes

There working experience is very helpful

Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

In this company management not good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Weikfield viman nagar

Contractual

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

1.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 28 Mar 2023

Likes

Very good company for fresher

Skill development - Excellent
Work satisfaction - Good

Dislikes

Management is very bad

Salary - Poor
Job security - Bad
Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Gurgaon / Gurugram

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jul 2022

Likes

Good work environment and culture teammates are supportive there is a huge cafeteria

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Flexible Timings

Technical Support Engineer in Mumbai

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Apr 2024

Likes

yes nice

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

no issues

Technical Support Engineer in Pune

Desktop engineer (L1) Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Jan 2022

Likes

It's all-over good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Technical Support Engineer in Bengalore

It Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Oct 2021

Likes

Nothing to share

Dislikes

Nothing to be like

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Pune

Na Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 May 2019

Likes

Working environment is excellent, team work concept, security and learn new things also excellent.

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing any thing to dislike, if your working honesty.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Navi Mumbai

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Apr 2018

Likes

policy, work area, shift flexibility, salary on time, increment every year.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing

Work Details

working at wns is a wonderful experience as Technical support engineer also as fresher... good learning experiences.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Pune

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2018

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 23 WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you. 59% of employees reported the working days at W...Read more