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Firstsource Solutions Chat Support Associate Interview Questions and Answers for Experienced
Updated
16 Oct 2023
1 interview found
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Popular
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Oct 2022.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Tell us about your experience? Add Answer
- Q2. Tell us about your family Add Answer
- Q3. Why do you want to join First Source Add Answer
3
Aptitude Test Round
Typing Test. Wanted to test your typing Speed.
4
Telephone Interview Round (2 Questions)
- Q1. Tell us about your family and yourself Add Answer
- Q2. Why do you want to join First Source Add Answer
5
Documentation Round (2 Questions)
- Q1. Wat documents do you have? View Answers (1)
- Q2. Are they authentic? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and honest. Do not be nervous and don't lie.
Interview questions from similar companies
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Group Discussion Round
They will give a topic to do debate
Interview Preparation Tips
Interview preparation tips for other job seekers - They take interview in June and give joining date in October. Never join this.
Pavan Kumar
I applied via Recruitment Consulltant and was interviewed in Oct 2022.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (3 Questions)
- Q1. Tell me about yourself? View Answers (1)
- Q2. Why you want join in sitel and what makes you to join BPO View Answers (1)
- Q3. Tell me about your work experience if you have or as fresher how could you help the organisation View Answers (1)
3
Group Discussion Round
Topics around mobilephones ,google apps how to use google apps in your daily life
4
Aptitude Test Round
If you are opted for chat support and email support,they will test your typing speed ,like 150 words in 3 minutes ,it can be random topics of 5 , depends upon on the HR ,make sure of no grammatical errors
If you are opted for voice support there will be an assessment of around 45mimutes includes basic questions, mathematical questions,technical questions (if you are opted for technical assessment)or esle it would be norml questions includes voice to voice conversations and fill in the blanks
5
One-on-one Round (1 Question)
- Q1. If you are for voice support, questions will be little tough ,they will check for communications,ask to speak on 2 random topics including what kind of message ...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare for communication skils,it should to be fluent ,sometimes at we can stuck out of fear and excitement so make sure to be fluent practice before you attend the interview
Interview experience
Bad
Difficulty level
-
Duration
-
Result
Selected
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Interview is very long process Add Answer
2
One-on-one Round (1 Question)
- Q1. Ask about yourself about your family about your experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - According to Infosys, married women who have families cannot go anywhere or work in their company. Good experience from HR ,they trying best for us,but Infosys authority who selecte the candidate, their mentality is very low
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Respond to a particular scenario where the customer is dissatisfied and we are trying to make it right Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - They are really looking at grammar and communication. Confidence is the key!
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Apr 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Introduce yourself View Answers (1)
- Q2. Congratulations you are selected Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't join this. So toxic environment
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Apr 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (4 Questions)
- Q1. Sorry not remember question and answer because of before 1 year's I am given interview . Add Answer
- Q2. Sorry not remember question and answer because of before 1 year's I am given interview. Add Answer
- Q3. Sorry not remember question and answer because of before 1 year's I am given to interview. Add Answer
- Q4. Not remember question and answer Add Answer
3
One-on-one Round (1 Question)
- Q1. Not remember hr question Add Answer
4
One-on-one Round (1 Question)
- Q1. Not remember question Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Feb 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (1 Question)
- Q1. Self introduction and previous work experience View Answers (2)
3
Aptitude Test Round
It was related to grammar and scenarios to assist customers
4
One-on-one Round (2 Questions)
- Q1. About shifts and leaves Add Answer
- Q2. Where do you see you in next five years? View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Good company related to work and environment but administration is not so good
I applied via LinkedIn and was interviewed in Jun 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
Technical Round (1 Question)
- Q1. To resolve user issue, which software you will choose for to take remote. View Answers (3)
Interview Preparation Tips
Topics to prepare for WNS Technical Support Engineer interview:
- Window deployment
- Domain join
- Computer Networking
- Firewall and network
Customer Support Associate Interview Questions
Conneqt Business Solutions
Anonymous
posted on 29 Jan 2023
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jul 2022.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Why would you prefer Q Connect? View Answers (1)
- Q2. Better Growth Opportunity and a friendly environment to work. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - 1. listen carefully to the interviewer.
2.Research for industry and company.
3.Reasons for job.
2.Research for industry and company.
3.Reasons for job.
Firstsource Solutions Interview FAQs
How many rounds are there in Firstsource Solutions Chat Support Associate interview for experienced candidates?
Firstsource Solutions interview process for experienced candidates usually has 5 rounds. The most common rounds in the Firstsource Solutions interview process for experienced candidates are Resume Shortlist, One-on-one Round and Aptitude Test.
What are the top questions asked in Firstsource Solutions Chat Support Associate interview for experienced candidates?
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People are getting interviews through
based on 1 Firstsource Solutions interview
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Low Confidence means the data is based on a small number of responses received from the candidates.
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Firstsource Solutions Chat Support Associate Reviews and Ratings
based on 2 reviews
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