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TTEC India Chat Support Associate Interview Questions and Answers
TTEC India Chat Support Associate Interview Experiences
2 interviews found
Anonymous
They will give a topic to do debate
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Dec 2021. There were 5 interview rounds.
(1 Question)
- Q1. Wrote a paragraph of a topic of our choice.
Did online assessment.
(1 Question)
- Q1. Introduction, why choose BPO, shared from my previous work experience.
(1 Question)
- Q1. Asked relating to customer care questions on zoom chat and we had to type the answers quickly.
Interview Preparation Tips
- bpo non voice
- Computer Skills
- Communication Skills
What people are saying about TTEC India
Interview questions from similar companies
I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.
Amcat examination
Speed test
(2 Questions)
- Q1. Operations round conducted
- Q2. General questions asked
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.
Interview Questionnaire
6 Questions
- Q1. Tell me something about your self.
- Q2. What are your plans for next 5 years?
- Q3. How long do you stick with job?
- Q4. What will you do if you failed in job task?
- Q5. What are strength and weakness?
- Q6. What is customers service and how it can be improved?
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Listen actively to customers and address their concerns promptly
Provide personalized and empathetic service
Offer multiple channels for customer support (e.g. phone, email, chat)
Train employees to handle difficult situations and provide solutions
Collect feedback and use it to improve service
Create a customer-centric
Interview Preparation Tips
I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. U have the night shifts also do you accept it
- Ans. I confidently answered yes I ready to accept any shift
- Q2. What are your expectations from concentrix
- Ans. I answered nothing this is my first job first priority to learn somthing from this job and whatever will be the pay I totally accept it because I came here to learn something
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Oct 2020. There were 4 interview rounds.
Interview Preparation Tips
I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How will you resolve conflict ?
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Nov 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Ans. I am Hemant Gulhane completed Graduation from Sinhgad Institute of Technology and working with WNS GLOBAL SERVICES PRIVATE LIMITED from last 4 year.
- Q2. What are your Strength
- Ans. I am more focused on the assigned work and complete it within Timeline.
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Nov 2019. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Why you want to join this industry i.e BPO
- Q2. Because it's a fast growing industry, and it's good to start your career with such industry in which you can use your skills for personal growth as well as for company productivity. Moreover I have seen ma...
- Q3. Why should we hire you
Interview Preparation Tips
I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Basic personal details
- Q2. Why WNS....?
- Q3. Why didn't you go to software
Interview Preparation Tips
TTEC India Interview FAQs
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TTEC India Interviews By Designations
- TTEC India Fraud Prevention Representative Interview Questions
- TTEC India Chat and Email Support Executive Interview Questions
- TTEC India Chat Support Executive Interview Questions
- TTEC India Customer Service Executive Interview Questions
- TTEC India Chat Associate Interview Questions
- TTEC India Customer Service Associate Interview Questions
- TTEC India Customer Care Executive Interview Questions
- TTEC India Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Chat Support Executive Interview Questions
- Chat and Email Support Executive Interview Questions
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TTEC India Chat Support Associate Interview Process
based on 1 interview
Interview experience
Interview Questions from Similar Companies
TTEC India Chat Support Associate Reviews and Ratings
based on 18 reviews
Rating in categories
|
Fraud Analyst
289
salaries
|  ₹2.3 L/yr - ₹5 L/yr |
|
Chat Support Executive
235
salaries
| ₹2.2 L/yr - ₹4.8 L/yr |
|
Fraud Prevention Representative
204
salaries
| ₹2.4 L/yr - ₹4.5 L/yr |
|
Customer Service Representative
180
salaries
| ₹1.5 L/yr - ₹5 L/yr |
|
Chat Associate
155
salaries
| ₹2 L/yr - ₹4.2 L/yr |
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