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Firstsource Solutions Chat Support Associate Interview Questions and Answers
1 interview found
Selected
I applied via Naukri.com and was interviewed before Oct 2022.
5 Interview Rounds
Resume Shortlist Round
One-on-one Round (3 Questions)
- Q1. Tell us about your experience? Add Answer
- Q2. Tell us about your family Add Answer
- Q3. Why do you want to join First Source Add Answer
Aptitude Test Round
Typing Test. Wanted to test your typing Speed.
Telephone Interview Round (2 Questions)
- Q1. Tell us about your family and yourself Add Answer
- Q2. Why do you want to join First Source Add Answer
Documentation Round (2 Questions)
- Q1. Wat documents do you have? View Answers (1)
- Q2. Are they authentic? Add Answer
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1 Interview Round
Group Discussion Round
They will give a topic to do debate
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Jun 2023.
3 Interview Rounds
Aptitude Test Round
Easy interview and was virtual
Aptitude Test Round
Yiu can crack the second if u do the first
HR Round (2 Questions)
- Q1. About yourself and all Add Answer
- Q2. Educational Background n all View Answers (1)
Pavan Kumar
I applied via Recruitment Consulltant and was interviewed in Oct 2022.
5 Interview Rounds
Resume Shortlist Round
HR Round (3 Questions)
- Q1. Tell me about yourself? View Answers (1)
- Q2. Why you want join in sitel and what makes you to join BPO View Answers (1)
- Q3. Tell me about your work experience if you have or as fresher how could you help the organisation View Answers (1)
Group Discussion Round
Topics around mobilephones ,google apps how to use google apps in your daily life
Aptitude Test Round
If you are opted for chat support and email support,they will test your typing speed ,like 150 words in 3 minutes ,it can be random topics of 5 , depends upon on the HR ,make sure of no grammatical errors
If you are opted for voice support there will be an assessment of around 45mimutes includes basic questions, mathematical questions,technical questions (if you are opted for technical assessment)or esle it would be norml questions includes voice to voice conversations and fill in the blanks
One-on-one Round (1 Question)
- Q1. If you are for voice support, questions will be little tough ,they will check for communications,ask to speak on 2 random topics including what kind of message ...read more Add Answer
Interview Preparation Tips
Chat Support Associate Interview Questions
Sykes Business Services Of India
Anonymous
posted on 9 Apr 2023
Selected
I applied via Naukri.com and was interviewed in Oct 2022.
2 Interview Rounds
Resume Shortlist Round
One-on-one Round (3 Questions)
- Q1. Jam and work experience View Answers (1)
- Q2. Personalized questions on behaviour Add Answer
- Q3. Situation differs depends on highrated customer Add Answer
Interview Preparation Tips
1 Interview Round
One-on-one Round (2 Questions)
- Q1. What was your experience during the one-on-one round with the manager? View Answers (1)
- Q2. Basically check communication Add Answer
I applied via Company Website and was interviewed in Sep 2024.
1 Interview Round
Technical Round (2 Questions)
- Q1. VPN , Explain in terms of IT? View Answers (1)
- Q2. How to resolve the issue of a computer while turn on? View Answers (1)
Interview Preparation Tips
Skills evaluated in this interview
Jitender Kumar
Selected
I applied via Recruitment Consulltant and was interviewed in Nov 2024.
2 Interview Rounds
HR Round (4 Questions)
- Q1. What is customer service? Add Answer
- Q2. Tell me about your self ? Add Answer
- Q3. What is bpo ? Add Answer
- Q4. Tell me something about your previous work experience Add Answer
Aptitude Test Round
Discuss about my previous work experience
Chat and Email Support Executive Interview Questions
Altruist Customer Management India
Anonymous
posted on 30 Aug 2024
Selected
I applied via Walk-in and was interviewed in Jul 2024.
2 Interview Rounds
Aptitude Test Round
It's very easy and common question for aptitude
HR Round (5 Questions)
- Q1. They asking only about our self and based on the information u put in the resume Add Answer
- Q2. Nothing much it's very easy Add Answer
- Q3. Process is based on semi voice and email chat Add Answer
- Q4. One rotational weekoff Add Answer
- Q5. Moderate ambiance Add Answer
Interview Preparation Tips
1 Interview Round
Technical Round (2 Questions)
- Q1. Tell me About your Resume View Answers (1)
- Q2. How much year of experience you are holding View Answers (1)
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Firstsource Solutions Chat Support Associate Reviews and Ratings
based on 2 reviews
Rating in categories
|
Senior Analyst
2.2k
salaries
|  ₹2.3 L/yr - ₹7.3 L/yr |
|
Analyst
1.7k
salaries
| ₹1.9 L/yr - ₹6 L/yr |
|
Customer Service Associate
1.2k
salaries
| ₹0.9 L/yr - ₹5 L/yr |
|
Associate
1k
salaries
| ₹1.5 L/yr - ₹5.2 L/yr |
|
Senior Customer Service Associate
939
salaries
| ₹1 L/yr - ₹5.6 L/yr |
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