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I applied via Walk-in and was interviewed in Jul 2024. There were 2 interview rounds.
It's very easy and common question for aptitude
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posted on 12 Feb 2023
I applied via Referral and was interviewed before Feb 2022. There were 3 interview rounds.
We are not able to provide cab so are you comfortable with that
posted on 6 May 2021
I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.
Survival requires adaptability, resilience, and resourcefulness.
Stay calm and focused
Assess the situation and prioritize needs
Be flexible and willing to adjust plans
Stay positive and maintain hope
Utilize available resources and seek help when needed
posted on 20 Apr 2021
I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 5 interview rounds.
posted on 2 Nov 2021
I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.
posted on 2 Apr 2022
I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 4 interview rounds.
I can take around 50-60 calls in a day depending on the complexity of the issues.
I prioritize the urgent calls first
I take breaks in between calls to avoid burnout
I ensure that each call is resolved satisfactorily
I keep track of the number of calls taken and time spent on each call
I am very good at convincing customers by understanding their needs and providing solutions that meet their requirements.
I listen carefully to the customer's concerns and empathize with their situation.
I provide clear and concise explanations of the benefits of our products or services.
I offer alternative solutions if the customer is not satisfied with the initial proposal.
I remain calm and professional even in difficu...
I am very good in de escalation.
I listen actively and empathetically to the customer's concerns.
I remain calm and composed, even in difficult situations.
I offer solutions and alternatives to the customer's problem.
I apologize for any inconvenience caused and assure the customer that their issue will be resolved.
I follow up with the customer to ensure their satisfaction.
For example, when a customer was upset about a del...
posted on 12 Jan 2022
I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.
posted on 29 May 2022
I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.
posted on 9 Nov 2021
I applied via Naukri.com and was interviewed in May 2021. There were 5 interview rounds.
based on 1 interview
Interview experience
Business Associate
137
salaries
| ₹0.9 L/yr - ₹2.5 L/yr |
Customer Service Executive
46
salaries
| ₹1 L/yr - ₹2.7 L/yr |
Team Lead Operations
46
salaries
| ₹1.5 L/yr - ₹3.8 L/yr |
Customer Care Executive
43
salaries
| ₹0.9 L/yr - ₹3.2 L/yr |
Team Lead
41
salaries
| ₹1 L/yr - ₹3.2 L/yr |
Teleperformance
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