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Altruist Customer Management India Inbound Customer Care Executive Interview Questions and Answers

Updated 19 Nov 2022

Altruist Customer Management India Inbound Customer Care Executive Interview Experiences

1 interview found

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about you? Just simple introduction in English
  • Q2. Common Knowledge about Banking
Round 3 - Operation Round 

(1 Question)

  • Q1. Introduction, Defination of Banking, BPO, Customer care, Banking Products
Round 4 - Client Interview 

(1 Question)

  • Q1. What do you mean by BPO, Banking, Introduction, Customer Service, Banking Products, Daily Routine, Yesterday Routine, Last Weekend, Credit card.
  • Ans. 

    This question is asking for definitions and examples related to BPO, banking, customer service, and credit cards.

    • BPO stands for Business Process Outsourcing and involves contracting out specific business operations to a third-party provider.

    • Banking refers to the industry and activities related to financial services provided by banks and other financial institutions.

    • Customer service involves providing assistance and sup...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Altruist Customer Management India Inbound Customer Care Executive interview:
  • Banking
  • Customer Service
  • BPO
  • Daily routine
Interview preparation tips for other job seekers - Be confident and speak in English. They Will brush up you guys before the interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

To test logic of mind

Round 2 - Coding Test 

To check coding and analysis whether there is error or not

Round 3 - HR 

(2 Questions)

  • Q1. Tell me about my self
  • Ans. 

    I am a dedicated and customer-focused individual with excellent communication skills.

    • Excellent communication skills

    • Customer-focused

    • Dedicated

  • Answered by AI
  • Q2. What is salary expectations
  • Ans. 

    Salary expectations are negotiable and depend on the job responsibilities, company size, location, and industry standards.

    • Research industry standards for the position

    • Consider the job responsibilities and required skills

    • Factor in the company size and location

    • Be prepared to negotiate based on your experience and qualifications

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - No thanks for giving this opportunity
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How handle with a rude customer
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What was your biggest happy moments
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

To test logic of mind

Round 2 - Coding Test 

To check coding and analysis whether there is error or not

Round 3 - HR 

(2 Questions)

  • Q1. Tell me about my self
  • Ans. 

    I am a dedicated and customer-focused individual with excellent communication skills.

    • Excellent communication skills

    • Customer-focused

    • Dedicated

  • Answered by AI
  • Q2. What is salary expectations
  • Ans. 

    Salary expectations are negotiable and depend on the job responsibilities, company size, location, and industry standards.

    • Research industry standards for the position

    • Consider the job responsibilities and required skills

    • Factor in the company size and location

    • Be prepared to negotiate based on your experience and qualifications

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - No thanks for giving this opportunity
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. I explained about myself. After selected.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do you want to join this company? Because this company will help me to give more opportunities to enhance myself and make me flexible.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - HR 

(1 Question)

  • Q1. Basics about you and hobbies
Round 2 - One-on-one 

(1 Question)

  • Q1. About job profile
Round 3 - Assignment 

Amcat assesment test

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How handle with a rude customer
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Family background
  • Q3. Qualification and degrees
Round 3 - HR 

(1 Question)

  • Q1. Group discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent

Altruist Customer Management India Interview FAQs

How many rounds are there in Altruist Customer Management India Inbound Customer Care Executive interview?
Altruist Customer Management India interview process usually has 4 rounds. The most common rounds in the Altruist Customer Management India interview process are HR, Client Interview and Resume Shortlist.
What are the top questions asked in Altruist Customer Management India Inbound Customer Care Executive interview?

Some of the top questions asked at the Altruist Customer Management India Inbound Customer Care Executive interview -

  1. What do you mean by BPO, Banking, Introduction, Customer Service, Banking Produ...read more
  2. Introduction, Defination of Banking, BPO, Customer care, Banking Produ...read more
  3. Common Knowledge about Bank...read more

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