Upload Button Icon Add office photos

Filter interviews by

Altruist Customer Management India Customer Care Executive Interview Questions and Answers

Updated 30 Dec 2021

Altruist Customer Management India Customer Care Executive Interview Experiences

1 interview found

I applied via Walk-in and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Where I see myself in next 5 years?
  • Q2. What are your strengths and weaknesses?

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure the CV is properly updated. Always research about the company in which you are going to give interview and also research about the process.
Be confident

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient approach towards customers

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. Why the gap. Is huge?
  • Ans. 

    The gap is huge due to various factors such as market demand, economic conditions, company restructuring, personal reasons, etc.

    • Market demand for the specific skill set may be low

    • Economic conditions may have led to downsizing or hiring freezes

    • Company restructuring or mergers could have affected hiring

    • Personal reasons such as health issues or family commitments

  • Answered by AI
  • Q3. Where does your husband work
  • Ans. 

    My husband works as a software engineer at a tech company in the city.

    • My husband is a software engineer

    • He works at a tech company

    • His workplace is located in the city

  • Answered by AI
  • Q4. When would you join?
  • Ans. 

    I am available to join immediately.

    • I can start as soon as possible.

    • I am ready to join within a week's notice.

    • I am flexible with the joining date and can accommodate as per the company's requirement.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are married, your likelihood of being hired may be lower. Conceal any employment gaps if possible.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Communication skills
  • Q2. General questions abt customer handling
Round 2 - One-on-one 

(2 Questions)

  • Q1. General questions
  • Q2. Abt customer service
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Tell me about your previous company experience?
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About your self
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
-
Result
No response

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Graduation completed or not?
  • Q2. What experience you carry?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't go walk in WNS company viman nagar, if your leaving in pune far from the company. They don't hire people who leaves near by moshi, chikhali or bhosari. They have some kilometres of range from there they hire the candidates.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Technical round

Interview Preparation Tips

Interview preparation tips for other job seekers - not God
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Walk me through your resume
  • Q2. Why should we hire you?
  • Q3. What can you bring to the company?
  • Q4. What is your weaknesses?
  • Q5. What are your great strengths?
  • Q6. Are you flexible with shifts?
Round 3 - HR 

(1 Question)

  • Q1. Where do you see your self in the next 5 years ?

Interview Preparation Tips

Topics to prepare for HGS Customer Care Executive interview:
  • Reasearch the companies and
  • Prepare set of questions
  • Conduct yourself a mock intervie
Interview preparation tips for other job seekers - Practice for interview questions and also research companies.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Self introduction
  • Q2. Why customer service
  • Q3. Tell me more about sitel
  • Q4. Technical questions
Round 3 - Assignment 

This round will be on teams meet

Round 4 - One-on-one 

(1 Question)

  • Q1. Customer service question

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice is go with flow be confident on yourself self don't be panic in front of hr give your best .

I applied via Recruitment Consulltant and was interviewed in Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General basic intro test about your self
Round 3 - Aptitude Test 

Amcat test on computer device, wheree aptitude, languagee and writing skill judged.

Round 4 - One-on-one 

(4 Questions)

  • Q1. Hr manager round, self introduction, one topic on book, movie mostly related to hobby may ask.
  • Q2. Speak well about yourself and introduce
  • Q3. Speak framedly way about your hobbies.
  • Q4. Learn little about organization, like its in Canada main office, work in bpo, gaming .

Interview Preparation Tips

Interview preparation tips for other job seekers - Amact is without web camera, so easily can crack.
Hr do not ask much, they ask basic waht about you, why you want to join and when you can join.

Tell us how to improve this page.

Altruist Customer Management India Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Altruist Customer Management India Customer Care Executive Salary
based on 44 salaries
₹0.9 L/yr - ₹3.2 L/yr
23% less than the average Customer Care Executive Salary in India
View more details

Altruist Customer Management India Customer Care Executive Reviews and Ratings

based on 16 reviews

3.9/5

Rating in categories

4.0

Skill development

3.6

Work-life balance

3.4

Salary

3.6

Job security

3.6

Company culture

3.5

Promotions

3.6

Work satisfaction

Explore 16 Reviews and Ratings
Business Associate
137 salaries
unlock blur

₹0.9 L/yr - ₹2.5 L/yr

Team Lead Operations
46 salaries
unlock blur

₹1.5 L/yr - ₹3.8 L/yr

Customer Service Executive
45 salaries
unlock blur

₹1 L/yr - ₹2.7 L/yr

Customer Care Executive
44 salaries
unlock blur

₹0.9 L/yr - ₹3.2 L/yr

Quality Analyst
39 salaries
unlock blur

₹1.1 L/yr - ₹3.6 L/yr

Explore more salaries
Compare Altruist Customer Management India with

Conneqt Business Solutions

3.7
Compare

Firstsource Solutions

3.7
Compare

WNS

3.4
Compare

HGS

3.9
Compare
Did you find this page helpful?
Yes No
write
Share an Interview