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Altruist Customer Management India Customer Service Executive Interview Questions and Answers
Altruist Customer Management India Customer Service Executive Interview Experiences
1 interview found
I applied via Referral and was interviewed before Dec 2020. There were 5 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Tell me abt yourself?
- Ans.
I am a dedicated and experienced Customer Service Executive with a passion for providing exceptional service.
I have over 5 years of experience in the customer service industry.
I am skilled in handling customer inquiries, resolving complaints, and providing product information.
I have a proven track record of meeting and exceeding customer satisfaction targets.
I am proficient in using CRM software and have excellent comm...
- Q2. Why u choosen bpo?
- Ans.
I chose BPO because of its potential for growth, diverse job opportunities, and the chance to develop strong customer service skills.
Opportunity for growth: BPO industry offers various career paths and opportunities for advancement.
Diverse job opportunities: BPO provides a wide range of job roles and industries to work in, allowing for versatility and exposure to different sectors.
Developing customer service skills: BP...
- Q3. What do u know abt bpo?
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.
BPO is a business strategy that allows companies to focus on their core competencies while outsourcing non-core activities.
It is commonly used in customer service, technical support, telemarketing, and back-office operations.
BPO services can be provided onshore, nearshore, or offshor...
- Q4. How will u communicate with customers?
- Ans.
I will communicate with customers through various channels and ensure clear and effective communication.
I will listen actively to customers and understand their concerns
I will use clear and concise language to explain solutions
I will be patient and empathetic towards customers
I will use various channels such as phone, email, chat, and social media to communicate with customers
I will ensure timely and regular follow-ups
Interview Preparation Tips
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Interview questions from similar companies
I applied via Referral and was interviewed in May 2024. There were 4 interview rounds.
Self introduction of candidate
Conducting exam for candidates
Conducting exam for candidates
(2 Questions)
- Q1. Speak about customer service
- Q2. What do you know about bpo
- Ans.
BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.
BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.
It is a cost-effective way for companies to focus on their core competencies while delegating other tasks to specialized ser...
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
TELUS Digital
Mohamed Younus Hussain
posted on 8 Jul 2024
I applied via Company Website and was interviewed in Jun 2024. There were 3 interview rounds.
Typing test which was very easy
General English reading test which was good
Conversation test which was a bit hard
Customer Service Executive Interview Questions & Answers
Omega Healthcare
Anonymous
posted on 13 Dec 2023
(1 Question)
- Q1. Telling about myself
(1 Question)
- Q1. Test will be for grammar listening check online
(1 Question)
- Q1. Few questions about my background.
(1 Question)
- Q1. In manager round they will explain the work time and salary that's it.
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.
Basic grammar and reasoning test.
SRT based typing chat test.
I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.
(3 Questions)
- Q1. Self Introduction
- Q2. Told about your experience
- Q3. 1 year experiencein bpo
About your knowledge
Little bit tough ...and after they announced the aptitude results
(2 Questions)
- Q1. Self Introduction
- Q2. Previous work experience
About social media &women empowerment
About today's generation
(5 Questions)
- Q1. About your self
- Q2. Why you choose this company
- Ans.
I chose this company because of its excellent reputation in customer service and its commitment to employee growth and development.
The company has a strong track record of providing exceptional customer service, which aligns with my passion for helping others.
I was impressed by the company's focus on employee growth and development, as they offer various training and advancement opportunities.
The positive reviews and f...
- Q3. Salary expectation
- Q4. About customer care
- Q5. About sales representative
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Sykes Business Services Of India
Anonymous
posted on 25 Mar 2023
I was interviewed in Feb 2023.
(2 Questions)
- Q1. 1. Tell about your self! 2. Where are you from? 3. Where did you get this job profile?
- Ans. My name is Rakesh I'm 26 years old. I worked FMCG sales background and fashion apparels also in Big bazar.
- Q2. I'm from Mehdipatnam Hyderabad. I get the job details In YouTube channel.
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Firstsource Solutions
Anonymous
posted on 15 Jun 2024
I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. Speak about yourself
- Q2. Intention to take leave in the next 6 months
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Altruist Customer Management India Customer Service Executive Reviews and Ratings
based on 11 reviews
Rating in categories
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Business Associate
137
salaries
|  ₹0.9 L/yr - ₹2.5 L/yr |
|
Team Lead Operations
46
salaries
| ₹1.5 L/yr - ₹3.8 L/yr |
|
Customer Service Executive
45
salaries
| ₹1 L/yr - ₹2.7 L/yr |
|
Customer Care Executive
44
salaries
| ₹0.9 L/yr - ₹3.2 L/yr |
|
Quality Analyst
39
salaries
| ₹1.1 L/yr - ₹3.6 L/yr |
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