TTEC India is rated
4.4 out of 5 stars on
AmbitionBox, based on 13 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
TTEC India is rated
4.4 out of 5 stars on
AmbitionBox, based on 13 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in TTEC India Chat Support Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
13 reviews found
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Popular
Chat Support Associate in
Ahmedabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Oct 2024
Likes
Best company Inhave ever worked
Dislikes
Nothing
Chat Support Associate in
Ahmedabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Company work culture
Dislikes
Skill development and learning opportunity is limited.
Chat Support Associate in
Mumbai (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Oct 2024
Likes
Work from home
Dislikes
Salary hike
Chat Support Associate in
Ahmedabad
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Sep 2024
Likes
Everything's good.
Dislikes
Cab facility only for 12 hours.
Chat Support Associate in
Ahmedabad
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 31 Mar 2023
Likes
Fantastic work culture, supportive leads and management.
Dislikes
Mostly Night shifts. Although I manage.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
We are thrilled to get a recommendation from you! Thank you for taking the time to share your amazing experience with us.
Chat Support Associate in
Ahmedabad
Full Time
·
Chat Process Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 26 Apr 2022
Likes
Management were super supportive, atleast to me while I was working with them.
Dislikes
Taking 3 chats without enough rest and too much policies from client end which hamper customer experience.
Work Details
It was pretty cool while we were operating from office, after covid and WFH it went super organised.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
We are happy to hear this! We are guided by our core values and this is a testament to our hard work.
Chat Support Associate (working remotely)
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 31 May 2023
Likes
Working environment is great.
Dislikes
Not much but salary is average.
Work Details
Work timings: Strict Timings
You are reading trusted reviews. Keep reading to find out more about
TTEC India.
Chat Support Associate in
Ahmedabad
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Apr 2022
Likes
TTEC management is excellent. Supportive teammates and the best work environment.
Dislikes
One thing I dislike is being in chat support, it's little too much for push 3 (3 chats at a time)😰 When it's a simple query, that could save AHT and can improve overall performance but we can't expect a cool and a happy member always. Otherwise TTEC management is excellent, decent salary and provides the best growth opportunity.
Work Details
When you don't know the product knowledge so well, you struggle a bit in the beginning but once you gain product knowledge well, nothing to worry about. I'm looking forward to greater opportunity with TTEC
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Your assessment of your TTEC experience is important to us. Thank you for sharing. Please visit www.ttecwehearyou.com to let us know the details of your experience and how we can improve our employee experience.
A complete waste of time. Working with this company was a huge loss for my career. Here, the management, HR and each and every upper level person is highly corrupt under office politics. If an employee speaks the right thing, these people make sure to ruin the work life of the employee. After being the best employee and giving very good performance, one of the TEAMLEAD(Deepak) put me under performance improvement programme and ruined my next 6 months as I became ineligible for any promotions. Then, on talking with the manager he lied to me statijg that this PIP is not initiated and I am still in green zone. After a month, in order to get praised by client these people showed my name in the PIP people and showed that a PIP employee of this company is exceeding all the KRAs. When I questioned this PIP, these people started putting a lot of mental pressure which caused me leave this company. HRs are the worst players here... one of the HR(Prasad) promised to issue my relieving letter and best employee certificate and other docs once there system is returned without any amount to be paid to the company. However, once the system was delivered, these people asked me to wait another 45 days and after these 45 days I received and email begging for Rs.19000 as an FnF settlement amount else, they won't release my documents....Read More
Dislikes
Everything.
TEAMLEAD
MANAGERS
HRS
all are frauds here.
These people plays very nicely with good employees. Whenever they have requirement, they calls the employee even at nights even though the employee is on leave to login and make him/her work without any appreciation. No positive support from any of the above people.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to train our managers so that they provide the best leadership possible. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Chat Support Associate (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Sep 2023
Likes
Work life balance
Dislikes
Shift timing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Chat Support Associate in
Ahmedabad
eBay Managed Payments Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Jun 2022
Likes
Company offers, policies, job security, work culture, management, work flow.
Dislikes
Lot of work pressure.
Work Details
It is great so far.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Let us take this opportunity to know more about your TTEC experience. Please visit www.ttecwehearyou.com to discuss this in detail.
Chat Support Associate in
Ahemdabad
Full Time
·
Procurement & Purchase Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Feb 2022
Likes
Work culture is good
Dislikes
Timings can be hectic sometimes
Work Details
It is good
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave us a review. We constantly seek solutions for our employees to have the best working experience at TTEC. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com
Chat Support Associate in
Raniganj
Full Time
·
Customer Success, Service & Operations - Other Department
People also ask about TTEC India's Chat Support Associates
Is TTEC India a good place to work for Chat Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 13 employee reviews, it's clear that most chat support associates have a positive experience working at TTEC India. Company culture holds the highest rating at 4.7, while career growth is rated the lowest amongst all factors at 3.8. Read reviews about company culture and career growth on AmbitionBox.
Does TTEC India pay their Chat Support Associates well?
According to AmbitionBox reviews, TTEC India chat support associates rate their salary and benefits at 4.3 out of 5, based on 13 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that TTEC India is generally seen as a place that values and rewards its workforce fairly. You can know more about TTEC India's chat support associates salaries here and to read reviews specifically about salary and benefits at TTEC India for chat support associates, click here.
How is the work culture at TTEC India for Chat Support Associates?
Work culture at TTEC India for chat support associates is rated 4.7 out of 5 by 13 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at TTEC India. To read reviews specifically about work culture at TTEC India for chat support associates, click here.
How is the job security at TTEC India for Chat Support Associates?
Based on 13 reviews on AmbitionBox, TTEC India's chat support associates rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at TTEC India, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at TTEC India for chat support associates, click here.
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