TTEC India Reviews by 10 Employees

What employees say about TTEC India?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Flexible timing

67% employees reported

No travel

80% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

4 reviews

4.2

Rated by Men

5 reviews

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Top Mentions in TTEC India Chat Support Associate Ahmedabad Reviews

10 reviews found

Sort by: Popular

Chat Support Associate in Ahmedabad

Full Time

Sales Support & Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 25 Feb 2025

Dislikes

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Chat Support Associate in Ahmedabad

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 28 Jan 2025

Likes

Promotions - Excellent
Work satisfaction - Good
Company culture - Good

Chat Support Associate in Ahmedabad

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 03 Jan 2025

Likes

The hygenic working environment, granting leaves, culture

Job security - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Less appraisal, slow growth, Favouritism

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Chat Support Associate in Ahmedabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Oct 2024

Likes

Best company Inhave ever worked

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Chat Support Associate in Ahmedabad

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 03 Oct 2024

Likes

Company work culture

Company culture - Good

Dislikes

Skill development and learning opportunity is limited.

Skill development - Bad
Promotions - Bad

Chat Support Associate in Ahmedabad

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Sep 2024

Likes

Everything's good.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Cab facility only for 12 hours.

Chat Support Associate in Ahmedabad

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 31 Mar 2023

Likes

Fantastic work culture, supportive leads and management.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Mostly Night shifts. Although I manage.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

We are thrilled to get a recommendation from you! Thank you for taking the time to share your amazing experience with us.

You are reading trusted reviews. Keep reading to find out more about TTEC India.

Chat Support Associate in Ahmedabad

Full Time

Chat Process Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 26 Apr 2022

Likes

Management were super supportive, atleast to me while I was working with them.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Taking 3 chats without enough rest and too much policies from client end which hamper customer experience.

Work Details

It was pretty cool while we were operating from office, after covid and WFH it went super organised.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

We are happy to hear this! We are guided by our core values and this is a testament to our hard work.

Discover interview dos and don'ts from real experiences

Chat Support Associate in Ahmedabad

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Apr 2022

Likes

TTEC management is excellent. Supportive teammates and the best work environment.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

One thing I dislike is being in chat support, it's little too much for push 3 (3 chats at a time)😰 When it's a simple query, that could save AHT and can improve overall performance but we can't expect a cool and a happy member always. Otherwise TTEC management is excellent, decent salary and provides the best growth opportunity.

Work Details

When you don't know the product knowledge so well, you struggle a bit in the beginning but once you gain product knowledge well, nothing to worry about. I'm looking forward to greater opportunity with TTEC

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Your assessment of your TTEC experience is important to us. Thank you for sharing. Please visit www.ttecwehearyou.com to let us know the details of your experience and how we can improve our employee experience.

Chat Support Associate in Ahmedabad

eBay Managed Payments Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jun 2022

Likes

Company offers, policies, job security, work culture, management, work flow.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Lot of work pressure.

Work Details

It is great so far.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Employer’s Response

Let us take this opportunity to know more about your TTEC experience. Please visit www.ttecwehearyou.com to discuss this in detail.

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

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TTEC India Ahmedabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 TTEC India reviews submitted by TTEC India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if TTEC India is the right company for you. 100% of employees reported...Read more

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TTEC India Chat Support Associate Ahmedabad Reviews